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Bug Report Battle pass

Bug Report Battle pass

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Moderators for Stormfall: Age of War wanted
Aug 3, 2019, 06:3008/03/19
09/23/17
18

Bug Report Battle pass

I have asked on many threads about this to no response so now reporting a bug


My league has members that are below level 50 and up until now have not received the new 'easier' quests, they have the battle pass icon but the quests are still the old quests this is for about 20 of my members.
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1k
Comments
17
Comments
Aug 5, 2019, 05:3708/05/19
09/23/17
18
No response?
Aug 5, 2019, 13:1008/05/19
Aug 5, 2019, 13:16(edited)
02/22/16
1844

You need to give better information Please  what platform and server  for a start and  the individuals that are affected should also give their information as far as cords then things can be looked at. in the meantime you may want to have your members clear their Browser caches and reload the game as it's often required after a game update to have it take effect.


Aug 6, 2019, 01:3208/06/19
02/22/16
1844
in order to get battle pass rewards  you need to purchase a battle Pass first  however you can earn the items in the top row  by completing Daily tasks 
Aug 6, 2019, 05:0008/06/19
09/23/17
18

I understand the mechanics of it, all I have been saying is that 90% of my members still have the old mareth quests, the harder ones. I thought it would be best to have just one spokesperson for this but if you would like them all to log a bug report I can arrange that


they have cleared browser cache and restarted the game


thank you for your response

BiohazarDModerator
Aug 6, 2019, 14:4308/06/19
10/04/13
3773
DB1 said:

I understand the mechanics of it, all I have been saying is that 90% of my members still have the old mareth quests, the harder ones. I thought it would be best to have just one spokesperson for this but if you would like them all to log a bug report I can arrange that


they have cleared browser cache and restarted the game


thank you for your response

What server are you on?  The new quests seem to have showed up for everyone on the server I play on.  We need to figure out if it's a server issue or something about your league or some particular set of accounts.  They don't need to all submit separate reports, but if you could compile a list of coordinates of some of the affected players that would be helpful.  
Aug 7, 2019, 10:4108/07/19
09/23/17
18

The server is the dark plains and the league is Happy Mushroom


Still most members dont have the new quests, the battle pass is there but the quests are still the old ones - some members have now gained level above 50 and still they have not appeared





Agent RomaTechnical Support
Aug 7, 2019, 15:0508/07/19
05/10/19
399

DB1 said:


The server is the dark plains and the league is Happy Mushroom


Still most members dont have the new quests, the battle pass is there but the quests are still the old ones - some members have now gained level above 50 and still they have not appeared





Hello,

Please send the coordinates of the mentioned players. It will definitely speed up the process of our investigation.
Aug 8, 2019, 05:0208/08/19
09/23/17
18

1756; 1565

1776; 1551

1765; 1555

1741; 1540

1825; 1451

1760; 1560

1766; 1561

1780; 1536

1780; 1541

1795; 1525

1785; 1530

-1524; 1961

1846; 1456

1725; 1555

2810; 2390

1791; 1525

1775; 1560

2816; 2350

1801; 1536

1846; 1440

1786; 1545

1795; 1536

1841; 1445

1841; 1450

2820; -710

1810; 1526

1796; 1541

1805; 1535

1626; -2789

Aug 9, 2019, 00:2808/09/19
08/21/14
464

My league has the same problem.   <50 still have old quests.  This is on both Dark Plains and Untamed Lands.


If gaining level 50 and higher does not grant the new 'easier' quests, please do NOT fix this bug...except on an individual case by case basis.  At least then, it will be a choice, rather than a mandate.


Sure, the quests will be more difficult than the new ones, but at least those players can still get 160 free sketches per month once they reach level 80, vs the 80 free sketches per month the rest of us >=80 players are now stuck with after the nerf.


They will also be able to gain 5k experience per MQ experience quest (>=80), as well as have the opportunity to gain an extra 200 sapphires per month by finishing in the Top 10 of a league quest each week.

Aug 12, 2019, 00:1008/12/19
08/21/14
464

I need to correct my previous post.   My league members have the old quests if they are level 59 and below.   At level 60, clicking on the Mar'eth Quest icon results in a notification that Mar'eth Quests have changed.   The new 'easier' daily Mar'eth Quests are now available.  I presume the Weekly MQs will also be available upon the weekly reset.



So, the information I'm getting is that the bug exists for players level 59 and below.
Agent RomaTechnical Support
Aug 12, 2019, 12:3708/12/19
05/10/19
399

Hello!

Thanks for reporting the issue.

Please note that the Quests requirements were updated not for all players at once. The further changes are going to be made with upcoming updates.

Aug 14, 2019, 11:3908/14/19
Aug 14, 2019, 14:26(edited)
09/23/17
18
BiohazarD said:

DB1 said:

I understand the mechanics of it, all I have been saying is that 90% of my members still have the old mareth quests, the harder ones. I thought it would be best to have just one spokesperson for this but if you would like them all to log a bug report I can arrange that


they have cleared browser cache and restarted the game


thank you for your response

What server are you on?  The new quests seem to have showed up for everyone on the server I play on.  We need to figure out if it's a server issue or something about your league or some particular set of accounts.  They don't need to all submit separate reports, but if you could compile a list of coordinates of some of the affected players that would be helpful.  
So it could be a league issue? Or has my league just been left out of this and now lost the rewards and advantages other players are receiving and then what after a new update, it goes back to the old quests ?
Agent RomaTechnical Support
Aug 25, 2019, 13:0508/25/19
05/10/19
399

DB1 said:


BiohazarD said:


DB1 said:


I understand the mechanics of it, all I have been saying is that 90% of my members still have the old mareth quests, the harder ones. I thought it would be best to have just one spokesperson for this but if you would like them all to log a bug report I can arrange that


they have cleared browser cache and restarted the game


thank you for your response

What server are you on?  The new quests seem to have showed up for everyone on the server I play on.  We need to figure out if it's a server issue or something about your league or some particular set of accounts.  They don't need to all submit separate reports, but if you could compile a list of coordinates of some of the affected players that would be helpful.  
So it could be a league issue? Or has my league just been left out of this and now lost the rewards and advantages other players are receiving and then what after a new update, it goes back to the old quests ?

Hello,

The Quests requirements are going to get updated for all players in the nearest future.
Agent RomaTechnical Support
Oct 23, 2019, 10:4610/23/19
05/10/19
399

Duncan said:


Hello,

i collected in Season 2 in gold and iron almost 14M and reached in food the 20M mark but plarium didn't double my raid ressources. i only have got what i raid. can this bug fixed?

Hello,

Please note that the 'doubled' word means that all the resources raided for a month will be credited to you back again after the Season is over. There is no bug in it.
Feb 17, 2020, 05:0902/17/20
06/10/19
1
I am very frustrated - on the daily task I have kill three in arena with single hit and I have managed that now seven times and have been credited only one of three. What’s wrong ?!? It’s enough to quit this game -given the money grabbing element has worsened 
MicModerator
Feb 17, 2020, 11:0402/17/20
02/22/19
1347
privatejames said:

I am very frustrated - on the daily task I have kill three in arena with single hit and I have managed that now seven times and have been credited only one of three. What’s wrong ?!? It’s enough to quit this game -given the money grabbing element has worsened 
Hello Lord Privatejames....arena ? about what game are you talking ? This is the forum for Stormfall Age of War ,and we don't have arena in the game stormfall , can you be more specific please ? Thank you !
Apr 7, 2020, 11:0704/07/20
11/06/19
3
Hiya up until recently my family have been enjoying RAID a great deal. Week 8 of the battle pass to "Summon five rare shards" is broken big time as myself and my brother Bear_67 have summoned too many to mention and purchased rare shards to no avail. This has proven both frustrating and spoiling our game enjoyment. Can you please fix ASAP. Regards Wolf_58