Missing Medals.
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16 June, 2019, 5:03 PM UTC
Greetings. I will try to be specific in every sentence. I got back in game less than a month ago after a break of 2 years. 2 real life friends of mine did the same. When we got in game, we noticed the medals. So far, so good. The problem with my medals (feels like bad luck in a Russian Roulette session) is their quantity. I recall i got only 3 (three) of those while being lvl. 82 (if i recall correctly). Those two other friends of mine (one lvl 73 or so, and the other with a bit higher lvl.) got almost 100 medals (something between 95 and 100 medals). So, once again: - 3 players get back in game after a break and find out about the medals. - 2 of them get around 100 medals while the 3rd one gets only 3 (the one with the highest lvl. in game among those 3) - Just in case any support member is going to ask me: No, the medals are not in the black market, Not stocked anywhere. I may be noob, but i am a professional & veteran noob, fighting Balur since 2012. Looking forward for a solution. Meanwhile, thanks in advance for your dedication. UTC +2:00
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17 June, 2019, 11:33 PM UTC
hi there Lord Hellbanian, please state the name of the friend, co ords and server they play on to help the tech out thankyou
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19 June, 2019, 1:50 AM UTC
Christine Hare said: hi there Lord Hellbanian, please state the name of the friend, co ords and server they play on to help the tech out thankyou Greetings Lady Christine! The caste in the Dark Plains, with the coordinates: x: 2575 y: 1861 The name: Kalimtar Rasti. Thank you in advance! UTC +2:00
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1 July, 2019, 9:42 PM UTC
Anyone of the mods can help me here? still waiting for someone to assist me through this issue... anybody? Oberon? Oberon's gold fish? ANYBODY???
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2 July, 2019, 7:43 AM UTC
Hello, did you checked also at the black market for see if are there the medals ?? UTC +1:00
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8 July, 2019, 10:46 PM UTC
Mic999 said: Hello Mic999. Yes, i checked the black market. No medals there. UTC +2:00
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9 July, 2019, 12:06 PM UTC
Like Christine said already , type name , coord and server , for pass to the tech support, thank you ! Hellbanian said:
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14 July, 2019, 11:32 PM UTC
Mic999 said:
Hello MIC999. My name: Kalimtar Rasti. My caste is in the Dark Plains server, with the coordinates: x: 2575 y: 1861 Thank you! UTC +2:00
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15 July, 2019, 8:46 AM UTC
Hello, ok i will pass it to the CM , you forget to tell me the server where you are playing plarium or facebook ...but lets see if we find you ! UTC +1:00
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17 July, 2019, 4:23 AM UTC
Mic999 said: Oh, i apology. I thought you needed the name of the server. Dark Plains in Facebook. I started playing in December 2012 and at the time, Stormfall was only on Facebook. Thank you in advance Mic999. Much appreciated! UTC +2:00
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17 July, 2019, 7:04 AM UTC
Hello, yes i found it your castle , i already forwarded the request to the support agent !
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19 July, 2019, 4:17 AM UTC
Mic999 said: Hello, yes i found it your castle , i already forwarded the request to the support agent ! Hello Mic999. I thank you again for your help! UTC +2:00
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20 July, 2019, 8:17 PM UTC
Welcome, let's see what the support agent will say !
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28 July, 2019, 3:01 PM UTC
Hellbanian said:
Hello! Sorry for your bad experience. The issue has been fixed. Please double-check the amount from your side.Support agents do not reply to private messages, they only use it for requesting additional information | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
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