Legendary League Chest does not contain 3 rewards as described

3 Replies
User
16 June, 2019, 1:40 PM UTC

Per the description on Plarium Support it reads "A Legendary League Chest contains 3 Rewards. Below is the list of possible Items and their Drop Rates:"


However, our league (in Dark Plains) has noticed that 100% of the time the Legendary League Chest actually contains only TWO rewards, not THREE rewards. Can you investigate?


https://plariumsupport.zendesk.com/hc/en-us/articles/360024817512-Legendary-League-Chest


Thanks,

Siegalboy
UTC +5:00
0
Community Manager
11 July, 2019, 1:10 PM UTC

Siegalboy said:


Per the description on Plarium Support it reads "A Legendary League Chest contains 3 Rewards. Below is the list of possible Items and their Drop Rates:"


However, our league (in Dark Plains) has noticed that 100% of the time the Legendary League Chest actually contains only TWO rewards, not THREE rewards. Can you investigate?


https://plariumsupport.zendesk.com/hc/en-us/articles/360024817512-Legendary-League-Chest


Thanks,

Siegalboy

Hello, Siegalboy!


Thanks for reporting this case. 


Please let us know your coordinates, server and platform (Facebook/Plarium.com). Then we'll be able to check it.


Thanks!

UTC +3:00
0
User
21 July, 2019, 10:20 PM UTC

Sure, although I am not the only user affected. My entire league "Royal Phoenix" has seen this problem for the last few months. I have opened up the ticket on behalf of the league.


My castle is 2555; 2010 located in the "The Dark Plains" on plarium.com


Thanks!

UTC +5:00
0
User
27 July, 2019, 1:58 PM UTC

We just got another Legendary League Chest and the problem continues, everyone in league just got TWO rewards, not THREE rewards. Can you let us know the status of this issue?

UTC +5:00
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