Unable to login in from Plarium Play App v3.0.0

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Unable to login in from Plarium Play App v3.0.0

Moderators for Stormfall: Age of War wanted

JAHTL

Apr 25, 2019, 16:3504/25/19

05/22/16

Unable to login in from Plarium Play App v3.0.0

I updated the Plarium Play App v3.0.0. When I login in I get an error message. I posted the screenshot https://prnt.sc/ngttyd

Now I can only login using the browser but cannot login from the Plarium Play App v3.0.0

Comments

1 2

JMA

Apr 25, 2019, 16:4104/25/19

10/07/16

Same problem

Eddard

Apr 25, 2019, 16:4404/25/19

01/07/15

Also Have the same Problem

LWonderly

Apr 25, 2019, 17:0804/25/19

01/26/15

Same here.

Anthra

Apr 25, 2019, 17:2104/25/19

05/28/16

Congratulations!!!!

Your new update is broken!!!

Well done!

Any guess as to when you might have it fixed?

Also, in my 45+ year career as a software architect we ALWAYS followed one important rule. DEBUG IT BEFORE YOU DEPLOY IT!

Wesley Pringle

Apr 25, 2019, 17:2904/25/19

Apr 25, 2019, 17:34(edited)

02/22/16

1844

I will send this to the devs Now

Could you please list your platforms so we can see if this is a Facebook or Plarium.com Issue or both

Eddard

Apr 25, 2019, 17:4304/25/19

01/07/15

Not on Facebook The new version 3.0.0 From Desktop

Red Shogun

Apr 25, 2019, 18:1304/25/19

05/02/17

I have the same problem. http://prntscr.com/ngv0nd. I am on Age of War; Farwol's Crown. The link I gave is the error message I get when attempting to load the game.

I tried to load Throne and it worked fine.

I am on a Windows 10 system.

robo

Apr 25, 2019, 18:4204/25/19

04/25/19

There is a problem after the update of the Plarium Play App 3.

Players are reset to level 1 on the browser:

https://prnt.sc/ngv751

The following message appears during app access:

https://prnt.sc/nguqbe

Monarch

Apr 25, 2019, 20:0304/25/19

Apr 25, 2019, 20:17(edited)

05/20/16

285

Same problem here, update from v.2.2.0 to 3.0.0, was working prior to 3.0.0

Deleted Cache folder, no help in that.

Platform: plarium.com

Additional info: Game loads up too 100% and throws the error shown in screenshots in posts above.

Monarch

Apr 25, 2019, 20:2204/25/19

Apr 25, 2019, 20:23(edited)

05/20/16

285

bobo said:

There is a problem after the update of the Plarium Play App 3.

Players are reset to level 1 on the browser:

https://prnt.sc/ngv751

The following message appears during app access:

https://prnt.sc/nguqbe

Hi. It's not reset, though it may appear like it. Check the server you are on and select the correct one. You will find the server selection above your Hero's iventory profile/button. Should say Dark Plains, Untamed Lands and or Farwol's Crown. Picture below. Hope that helps.

Aegon Targaryen

Apr 25, 2019, 21:0304/25/19

08/21/14

464

Is there anyway to return to the previous version of the app? Version 3 doesn't work.

Wesley Pringle

Apr 25, 2019, 21:2804/25/19

Apr 25, 2019, 21:38(edited)

02/22/16

1844

This has been brought to Plariums attention I hope for a fix soon as they are working on it.

They have requested that you try Deleting the App and try reinstalling it again and see if it works

Aegon Targaryen

Apr 25, 2019, 23:1404/25/19

08/21/14

464

Wesley Pringle said:

This has been brought to Plariums attention I hope for a fix soon as they are working on it.
They have requested that you try Deleting the App and try reinstalling it again and see if it works

Unfortunately, that didn't help.

Wesley Pringle

Apr 26, 2019, 01:0004/26/19

02/22/16

1844

ok I will relay that information

Monarch

Apr 26, 2019, 01:1304/26/19

05/20/16

285

Limad said:

I have uninstalled a couple of times. Same deal.

And I have tried to go back to an older version of the app that I had on my hard drive, but it still forced me to update to the broken version.

That's what we get for me being tired of upgrading to a newer version by downloading it manually.

Gotta love those forced updates.

Red Shogun

Apr 26, 2019, 01:2904/26/19

05/02/17

Wesley Pringle said:

This has been brought to Plariums attention I hope for a fix soon as they are working on it.
They have requested that you try Deleting the App and try reinstalling it again and see if it works

I deleted the app and reinstalled it and that did not work. As I said above, in the ver 3 app I can open Thrones, but not Age of War.

Anthra

Apr 26, 2019, 02:0604/26/19

05/28/16

Plarium.com

Crom

Apr 26, 2019, 02:3404/26/19

04/11/15

Still not working - ugg

Damonic

Apr 26, 2019, 06:4404/26/19

02/20/17

(JB)

Apr 26, 2019, 07:1304/26/19

04/16/16

137

The bright side of things...

26 April, 2019, 1:08 AM UTC

Boris Shevchenko said:

Thank you for all your feedback, Lords. I'll pass it on accordingly. Also, we're preparing a brand new version of our Plarium Games App and I hope it will be more comfortable for use.

1 2

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When I login in I get an error message.  I posted the screenshot <a href=\"//prnt.sc/ngttyd\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ngttyd</a></p><p>Now I can only login using the browser but cannot login from the Plarium Play App v3.0.0</p>","createdDate":"1556210100000","folderId":"50","id":"127142","authorId":"1138104","authorRegistered":"1463881459263","authorName":"JAHTL ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/21159889.jpeg?v=1596908956"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2685","commentsCount":"30","likesCount":"3","authorCommentsCount":"21","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/127142_unable-to-login-in-from-plarium-play-app-v3-0-0/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1369202/","commentUrl":"/forum/en/comment/topic_599672/"},"strings":{"userRole":"","userId":"1369202","contentDraftJs":"","contentHtml":"Same problem","userRegistered":"1475868053927","userCommentsCount":"2","userName":"JMA ","createdDate":"1556210510177","editedDate":"0","id":"599672","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599672","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/355855/","commentUrl":"/forum/en/comment/topic_599675/"},"strings":{"userRole":"","userId":"355855","contentDraftJs":"","contentHtml":"Also Have the same Problem<br>","userRegistered":"1420674498770","userCommentsCount":"5","userName":"Eddard","createdDate":"1556210663410","editedDate":"0","id":"599675","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7920247.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599675","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/53306/","commentUrl":"/forum/en/comment/topic_599687/"},"strings":{"userRole":"","userId":"53306","contentDraftJs":"","contentHtml":"Same here.","userRegistered":"1422287239080","userCommentsCount":"68","userName":"LWonderly ","createdDate":"1556212112520","editedDate":"0","id":"599687","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/8378761.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599687","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1133998/","commentUrl":"/forum/en/comment/topic_599700/"},"strings":{"userRole":"","userId":"1133998","contentDraftJs":"","contentHtml":"<p>Congratulations!!!!</p><p>Your new update is broken!!!</p><p>Well done!</p><br><p>Any guess as to when you might have it fixed?</p><br><p>Also, in my 45+ year career as a software architect we ALWAYS followed one important rule. DEBUG IT BEFORE YOU DEPLOY IT!</p><br><br>","userRegistered":"1464460785743","userCommentsCount":"35","userName":"Anthra","createdDate":"1556212887783","editedDate":"0","id":"599700","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_599704/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>I will send this  to the devs Now</p>Could you please list your platforms  so we can see if this is a Facebook or Plarium.com Issue or both","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1556213363380","editedDate":"1556213687510","id":"599704","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599704","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/355855/","commentUrl":"/forum/en/comment/topic_599711/"},"strings":{"userRole":"","userId":"355855","contentDraftJs":"","contentHtml":"Not on Facebook   The new version 3.0.0  From Desktop<br>","userRegistered":"1420674498770","userCommentsCount":"5","userName":"Eddard","createdDate":"1556214183360","editedDate":"0","id":"599711","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7920247.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599711","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1599514/","commentUrl":"/forum/en/comment/topic_599723/"},"strings":{"userRole":"","userId":"1599514","contentDraftJs":"","contentHtml":"<p>I have the same problem. <a href=\"//prntscr.com/ngv0nd\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/ngv0nd</a>.  I am on Age of War; Farwol's Crown. The link I gave is the error message I get when attempting to load the game. </p><p>I tried to load Throne and it worked fine. </p><p>I am on a Windows 10 system. </p>","userRegistered":"1493761276450","userCommentsCount":"8","userName":"Red Shogun","createdDate":"1556215982360","editedDate":"0","id":"599723","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/30322497.jpeg?v=1516859228"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599723","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8299373/","commentUrl":"/forum/en/comment/topic_599738/"},"strings":{"userRole":"","userId":"8299373","contentDraftJs":"","contentHtml":"<br><p><br>There is a problem after the update of the Plarium Play App 3.<br><br>Players are reset to level 1 on the browser:<br><br><a href=\"//prnt.sc/ngv751\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ngv751</a><br><br>The following message appears during app access:<br><br><a href=\"//prnt.sc/nguqbe\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/nguqbe</a></p>","userRegistered":"1556211937787","userCommentsCount":"3","userName":"robo","createdDate":"1556217774023","editedDate":"0","id":"599738","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599738","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1123365/","commentUrl":"/forum/en/comment/topic_599769/"},"strings":{"userRole":"","userId":"1123365","contentDraftJs":"","contentHtml":"<p>Same problem here, update from v.2.2.0 to 3.0.0, was working prior to 3.0.0</p><p>Deleted Cache folder, no help in that.</p><p>Platform: plarium.com</p><p>Additional info: Game loads up too 100% and throws the error shown in screenshots in posts above.</p>","userRegistered":"1463707068300","userCommentsCount":"285","userName":"Monarch","createdDate":"1556222610600","editedDate":"1556223463703","id":"599769","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f21118310.jpeg.jpeg%3fv%3d1578012591&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599769","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1123365/","commentUrl":"/forum/en/comment/topic_599776/"},"strings":{"userRole":"","userId":"1123365","contentDraftJs":"","contentHtml":"<p>bobo said:</p><br><blockquote><br><p><br>There is a problem after the update of the Plarium Play App 3.<br><br><span style=\"color: rgb(255, 255, 0);\">Players are reset to level 1 on the browser:<br><br><a href=\"//prnt.sc/ngv751\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ngv751</a></span><br><br>The following message appears during app access:<br><br><a href=\"//prnt.sc/nguqbe\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/nguqbe</a></p></blockquote><p>Hi. It's not reset, though it may appear like it. Check the server you are on and select the correct one. You will find the server selection above your Hero's iventory profile/button. Should say Dark Plains, Untamed Lands and or Farwol's Crown. Picture below. Hope that helps.</p><p style=\"text-align: center;\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=11d89cba-3b4d-410e-826e-c2d564b6e45b\"><br></p>","userRegistered":"1463707068300","userCommentsCount":"285","userName":"Monarch","createdDate":"1556223736540","editedDate":"1556223811447","id":"599776","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f21118310.jpeg.jpeg%3fv%3d1578012591&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599776","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/32127/","commentUrl":"/forum/en/comment/topic_599792/"},"strings":{"userRole":"","userId":"32127","contentDraftJs":"","contentHtml":"Is there anyway to return to the previous version of the app?  Version 3 doesn't work.<br>","userRegistered":"1408594146533","userCommentsCount":"464","userName":"Aegon Targaryen","createdDate":"1556226183680","editedDate":"0","id":"599792","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4969944.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599792","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_599800/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>This has been brought to Plariums attention I hope for a fix soon as they are working on it.</p><p>They have requested that you try Deleting the App and try reinstalling it again and see if it works</p><p><br></p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1556227689860","editedDate":"1556228321473","id":"599800","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599800","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/32127/","commentUrl":"/forum/en/comment/topic_599826/"},"strings":{"userRole":"","userId":"32127","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>This has been brought to Plariums attention I hope for a fix soon as they are working on it.</p><p>They have requested that you try<span style=\"color: rgb(255, 255, 0);\"> Deleting the App and try reinstalling it again and see if it works</span></p><p><br></p><br></blockquote>Unfortunately, that didn't help.<br>","userRegistered":"1408594146533","userCommentsCount":"464","userName":"Aegon Targaryen","createdDate":"1556234095673","editedDate":"0","id":"599826","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4969944.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599826","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_599849/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>ok I will relay that  information</p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1556240435450","editedDate":"0","id":"599849","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599849","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1123365/","commentUrl":"/forum/en/comment/topic_599854/"},"strings":{"userRole":"","userId":"1123365","contentDraftJs":"","contentHtml":"<p>Limad said:</p><br><blockquote><p>I have uninstalled a couple of times. Same deal. </p><br><p>And I have tried to go back to an older version of the app that I had on my hard drive, but it still forced me to update to the broken version. </p></blockquote><p>That's what we get for me being tired of upgrading to a newer version by downloading it manually.</p><p>Gotta love those forced updates.</p>","userRegistered":"1463707068300","userCommentsCount":"285","userName":"Monarch","createdDate":"1556241207570","editedDate":"0","id":"599854","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f21118310.jpeg.jpeg%3fv%3d1578012591&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599854","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1599514/","commentUrl":"/forum/en/comment/topic_599857/"},"strings":{"userRole":"","userId":"1599514","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>This has been brought to Plariums attention I hope for a fix soon as they are working on it.</p><p>They have requested that you try Deleting the App and try reinstalling it again and see if it works</p><p><br></p><br></blockquote>I deleted the app and reinstalled it and that did not work. As I said above, in the ver 3 app I can open Thrones, but not Age of War. ","userRegistered":"1493761276450","userCommentsCount":"8","userName":"Red Shogun","createdDate":"1556242191277","editedDate":"0","id":"599857","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/30322497.jpeg?v=1516859228"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599857","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1133998/","commentUrl":"/forum/en/comment/topic_599866/"},"strings":{"userRole":"","userId":"1133998","contentDraftJs":"","contentHtml":"<p>Plarium.com</p><br>","userRegistered":"1464460785743","userCommentsCount":"35","userName":"Anthra","createdDate":"1556244360457","editedDate":"0","id":"599866","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599866","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1445873/","commentUrl":"/forum/en/comment/topic_599873/"},"strings":{"userRole":"","userId":"1445873","contentDraftJs":"","contentHtml":"Still not working - ugg","userRegistered":"1428762895590","userCommentsCount":"16","userName":"Crom ","createdDate":"1556246071623","editedDate":"0","id":"599873","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599873","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1458250/","commentUrl":"/forum/en/comment/topic_599950/"},"strings":{"userRole":"","userId":"1458250","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=aa49c7e1-843d-45f9-8143-d80ff938e9d9\">","userRegistered":"1487603270997","userCommentsCount":"4","userName":"Damonic ","createdDate":"1556261058117","editedDate":"0","id":"599950","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27522591.jpeg?v=1547028094"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599950","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1092123/","commentUrl":"/forum/en/comment/topic_599955/"},"strings":{"userRole":"","userId":"1092123","contentDraftJs":"","contentHtml":"<p><span style=\"color: rgb(255, 255, 0); font-weight: bold;\">The bright side of things...   </span></p><br><p>26 April, 2019, 1:08 AM UTC\r</p><p>Boris Shevchenko said:\r</p>\r<p>Thank you for all your feedback, Lords. I'll pass it on accordingly. <span style=\"color: rgb(238, 236, 225); font-weight: bold;\">Also, we're preparing a brand new version of our Plarium Games App and I hope it will be more comfortable for use.</span> </p>","userRegistered":"1460849497860","userCommentsCount":"137","userName":"(JB)","createdDate":"1556262821080","editedDate":"0","id":"599955","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/20401562.jpeg?v=1661989821"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599955","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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When I login in I get an error message.  I posted the screenshot <a href=\"//prnt.sc/ngttyd\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ngttyd</a></p><p>Now I can only login using the browser but cannot login from the Plarium Play App v3.0.0</p>","createdDate":"1556210100000","folderId":"50","id":"127142","authorId":"1138104","authorRegistered":"1463881459263","authorName":"JAHTL ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/21159889.jpeg?v=1596908956"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"2685","commentsCount":"30","likesCount":"3","authorCommentsCount":"21","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/127142_unable-to-login-in-from-plarium-play-app-v3-0-0/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/1369202/","commentUrl":"/forum/en/comment/topic_599672/"},"strings":{"userRole":"","userId":"1369202","contentDraftJs":"","contentHtml":"Same problem","userRegistered":"1475868053927","userCommentsCount":"2","userName":"JMA ","createdDate":"1556210510177","editedDate":"0","id":"599672","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599672","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/355855/","commentUrl":"/forum/en/comment/topic_599675/"},"strings":{"userRole":"","userId":"355855","contentDraftJs":"","contentHtml":"Also Have the same Problem<br>","userRegistered":"1420674498770","userCommentsCount":"5","userName":"Eddard","createdDate":"1556210663410","editedDate":"0","id":"599675","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7920247.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599675","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/53306/","commentUrl":"/forum/en/comment/topic_599687/"},"strings":{"userRole":"","userId":"53306","contentDraftJs":"","contentHtml":"Same here.","userRegistered":"1422287239080","userCommentsCount":"68","userName":"LWonderly ","createdDate":"1556212112520","editedDate":"0","id":"599687","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/8378761.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599687","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1133998/","commentUrl":"/forum/en/comment/topic_599700/"},"strings":{"userRole":"","userId":"1133998","contentDraftJs":"","contentHtml":"<p>Congratulations!!!!</p><p>Your new update is broken!!!</p><p>Well done!</p><br><p>Any guess as to when you might have it fixed?</p><br><p>Also, in my 45+ year career as a software architect we ALWAYS followed one important rule. DEBUG IT BEFORE YOU DEPLOY IT!</p><br><br>","userRegistered":"1464460785743","userCommentsCount":"35","userName":"Anthra","createdDate":"1556212887783","editedDate":"0","id":"599700","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_599704/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>I will send this  to the devs Now</p>Could you please list your platforms  so we can see if this is a Facebook or Plarium.com Issue or both","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1556213363380","editedDate":"1556213687510","id":"599704","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599704","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/355855/","commentUrl":"/forum/en/comment/topic_599711/"},"strings":{"userRole":"","userId":"355855","contentDraftJs":"","contentHtml":"Not on Facebook   The new version 3.0.0  From Desktop<br>","userRegistered":"1420674498770","userCommentsCount":"5","userName":"Eddard","createdDate":"1556214183360","editedDate":"0","id":"599711","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7920247.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599711","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1599514/","commentUrl":"/forum/en/comment/topic_599723/"},"strings":{"userRole":"","userId":"1599514","contentDraftJs":"","contentHtml":"<p>I have the same problem. <a href=\"//prntscr.com/ngv0nd\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/ngv0nd</a>.  I am on Age of War; Farwol's Crown. The link I gave is the error message I get when attempting to load the game. </p><p>I tried to load Throne and it worked fine. </p><p>I am on a Windows 10 system. </p>","userRegistered":"1493761276450","userCommentsCount":"8","userName":"Red Shogun","createdDate":"1556215982360","editedDate":"0","id":"599723","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/30322497.jpeg?v=1516859228"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599723","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8299373/","commentUrl":"/forum/en/comment/topic_599738/"},"strings":{"userRole":"","userId":"8299373","contentDraftJs":"","contentHtml":"<br><p><br>There is a problem after the update of the Plarium Play App 3.<br><br>Players are reset to level 1 on the browser:<br><br><a href=\"//prnt.sc/ngv751\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ngv751</a><br><br>The following message appears during app access:<br><br><a href=\"//prnt.sc/nguqbe\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/nguqbe</a></p>","userRegistered":"1556211937787","userCommentsCount":"3","userName":"robo","createdDate":"1556217774023","editedDate":"0","id":"599738","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599738","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1123365/","commentUrl":"/forum/en/comment/topic_599769/"},"strings":{"userRole":"","userId":"1123365","contentDraftJs":"","contentHtml":"<p>Same problem here, update from v.2.2.0 to 3.0.0, was working prior to 3.0.0</p><p>Deleted Cache folder, no help in that.</p><p>Platform: plarium.com</p><p>Additional info: Game loads up too 100% and throws the error shown in screenshots in posts above.</p>","userRegistered":"1463707068300","userCommentsCount":"285","userName":"Monarch","createdDate":"1556222610600","editedDate":"1556223463703","id":"599769","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f21118310.jpeg.jpeg%3fv%3d1578012591&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599769","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1123365/","commentUrl":"/forum/en/comment/topic_599776/"},"strings":{"userRole":"","userId":"1123365","contentDraftJs":"","contentHtml":"<p>bobo said:</p><br><blockquote><br><p><br>There is a problem after the update of the Plarium Play App 3.<br><br><span style=\"color: rgb(255, 255, 0);\">Players are reset to level 1 on the browser:<br><br><a href=\"//prnt.sc/ngv751\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/ngv751</a></span><br><br>The following message appears during app access:<br><br><a href=\"//prnt.sc/nguqbe\" rel=\"nofollow ugc\" target=\"_blank\">https://prnt.sc/nguqbe</a></p></blockquote><p>Hi. It's not reset, though it may appear like it. Check the server you are on and select the correct one. You will find the server selection above your Hero's iventory profile/button. Should say Dark Plains, Untamed Lands and or Farwol's Crown. Picture below. Hope that helps.</p><p style=\"text-align: center;\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=11d89cba-3b4d-410e-826e-c2d564b6e45b\"><br></p>","userRegistered":"1463707068300","userCommentsCount":"285","userName":"Monarch","createdDate":"1556223736540","editedDate":"1556223811447","id":"599776","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f21118310.jpeg.jpeg%3fv%3d1578012591&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599776","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/32127/","commentUrl":"/forum/en/comment/topic_599792/"},"strings":{"userRole":"","userId":"32127","contentDraftJs":"","contentHtml":"Is there anyway to return to the previous version of the app?  Version 3 doesn't work.<br>","userRegistered":"1408594146533","userCommentsCount":"464","userName":"Aegon Targaryen","createdDate":"1556226183680","editedDate":"0","id":"599792","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4969944.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599792","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_599800/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>This has been brought to Plariums attention I hope for a fix soon as they are working on it.</p><p>They have requested that you try Deleting the App and try reinstalling it again and see if it works</p><p><br></p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1556227689860","editedDate":"1556228321473","id":"599800","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"599800","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/32127/","commentUrl":"/forum/en/comment/topic_599826/"},"strings":{"userRole":"","userId":"32127","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>This has been brought to Plariums attention I hope for a fix soon as they are working on it.</p><p>They have requested that you try<span style=\"color: rgb(255, 255, 0);\"> Deleting the App and try reinstalling it again and see if it works</span></p><p><br></p><br></blockquote>Unfortunately, that didn't help.<br>","userRegistered":"1408594146533","userCommentsCount":"464","userName":"Aegon Targaryen","createdDate":"1556234095673","editedDate":"0","id":"599826","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/4969944.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599826","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1162852/","commentUrl":"/forum/en/comment/topic_599849/"},"strings":{"userRole":"","userId":"1162852","contentDraftJs":"","contentHtml":"<p>ok I will relay that  information</p><br>","userRegistered":"1456103790537","userCommentsCount":"1844","userName":"Wesley Pringle","createdDate":"1556240435450","editedDate":"0","id":"599849","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_4.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599849","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1123365/","commentUrl":"/forum/en/comment/topic_599854/"},"strings":{"userRole":"","userId":"1123365","contentDraftJs":"","contentHtml":"<p>Limad said:</p><br><blockquote><p>I have uninstalled a couple of times. Same deal. </p><br><p>And I have tried to go back to an older version of the app that I had on my hard drive, but it still forced me to update to the broken version. </p></blockquote><p>That's what we get for me being tired of upgrading to a newer version by downloading it manually.</p><p>Gotta love those forced updates.</p>","userRegistered":"1463707068300","userCommentsCount":"285","userName":"Monarch","createdDate":"1556241207570","editedDate":"0","id":"599854","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f21118310.jpeg.jpeg%3fv%3d1578012591&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599854","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1599514/","commentUrl":"/forum/en/comment/topic_599857/"},"strings":{"userRole":"","userId":"1599514","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Wesley Pringle said:</div><br><blockquote><p>This has been brought to Plariums attention I hope for a fix soon as they are working on it.</p><p>They have requested that you try Deleting the App and try reinstalling it again and see if it works</p><p><br></p><br></blockquote>I deleted the app and reinstalled it and that did not work. As I said above, in the ver 3 app I can open Thrones, but not Age of War. ","userRegistered":"1493761276450","userCommentsCount":"8","userName":"Red Shogun","createdDate":"1556242191277","editedDate":"0","id":"599857","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/30322497.jpeg?v=1516859228"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599857","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1133998/","commentUrl":"/forum/en/comment/topic_599866/"},"strings":{"userRole":"","userId":"1133998","contentDraftJs":"","contentHtml":"<p>Plarium.com</p><br>","userRegistered":"1464460785743","userCommentsCount":"35","userName":"Anthra","createdDate":"1556244360457","editedDate":"0","id":"599866","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599866","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1445873/","commentUrl":"/forum/en/comment/topic_599873/"},"strings":{"userRole":"","userId":"1445873","contentDraftJs":"","contentHtml":"Still not working - ugg","userRegistered":"1428762895590","userCommentsCount":"16","userName":"Crom ","createdDate":"1556246071623","editedDate":"0","id":"599873","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599873","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1458250/","commentUrl":"/forum/en/comment/topic_599950/"},"strings":{"userRole":"","userId":"1458250","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=aa49c7e1-843d-45f9-8143-d80ff938e9d9\">","userRegistered":"1487603270997","userCommentsCount":"4","userName":"Damonic ","createdDate":"1556261058117","editedDate":"0","id":"599950","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/27522591.jpeg?v=1547028094"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599950","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1092123/","commentUrl":"/forum/en/comment/topic_599955/"},"strings":{"userRole":"","userId":"1092123","contentDraftJs":"","contentHtml":"<p><span style=\"color: rgb(255, 255, 0); font-weight: bold;\">The bright side of things...   </span></p><br><p>26 April, 2019, 1:08 AM UTC\r</p><p>Boris Shevchenko said:\r</p>\r<p>Thank you for all your feedback, Lords. I'll pass it on accordingly. <span style=\"color: rgb(238, 236, 225); font-weight: bold;\">Also, we're preparing a brand new version of our Plarium Games App and I hope it will be more comfortable for use.</span> </p>","userRegistered":"1460849497860","userCommentsCount":"137","userName":"(JB)","createdDate":"1556262821080","editedDate":"0","id":"599955","entityId":"127142","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/20401562.jpeg?v=1661989821"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"599955","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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