Update News!

41 Reply
petals480
24 January, 2017, 2:11 AM UTC
iPad Air app
UTC +5:00
brunsonthomas
Moderator
24 January, 2017, 2:48 AM UTC

Sorry I am not really experienced in that operating system. Please contact support at  http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

UTC +5:00
Alina Bright
Community Manager
24 January, 2017, 12:02 PM UTC
toggit said:

Lord Oberon said:


Expired Rewards for completed League Quests are now properly displayed in the Black Market.

Which proves just how badly bugged League Quest Reward Packs have been for a very long time 


I have not failed to login, nor failed to collect any reward packs for at least 74 days

So, Where did this lot come from????
None of them were there yesterday




It is obvious to me that these are all the old league packs that had failed to appear

Your 'bug fix' gives me no confidence that this will not continue
There's a chance that there Rewards have been expired for a while and you got notification now. Please keep track of the number and if it's going to raise, please contact our Support team and provide them this this information for further investigation. Thank you.
UTC +2:00
Alina Bright
Community Manager
24 January, 2017, 12:02 PM UTC
petals480 said:

iPad Air app
Can you please specify what do you mean?
UTC +2:00
IronApex Turok
26 January, 2017, 1:01 AM UTC

Eugenia Misura said:


toggit said:


Lord Oberon said:


Expired Rewards for completed League Quests are now properly displayed in the Black Market.

Which proves just how badly bugged League Quest Reward Packs have been for a very long time 


I have not failed to login, nor failed to collect any reward packs for at least 74 days

So, Where did this lot come from????
None of them were there yesterday




It is obvious to me that these are all the old league packs that had failed to appear

Your 'bug fix' gives me no confidence that this will not continue
There's a chance that there Rewards have been expired for a while and you got notification now. Please keep track of the number and if it's going to raise, please contact our Support team and provide them this this information for further investigation. Thank you.

a chance?


how can we be sure/not sure of this bug, but absolutely certain the BGs are working fine?
UTC +0:00
Alina Bright
Community Manager
26 January, 2017, 11:50 AM UTC

IronApex Turok said:


Eugenia Misura said:


toggit said:


Lord Oberon said:


Expired Rewards for completed League Quests are now properly displayed in the Black Market.

Which proves just how badly bugged League Quest Reward Packs have been for a very long time 


I have not failed to login, nor failed to collect any reward packs for at least 74 days

So, Where did this lot come from????
None of them were there yesterday




It is obvious to me that these are all the old league packs that had failed to appear

Your 'bug fix' gives me no confidence that this will not continue
There's a chance that there Rewards have been expired for a while and you got notification now. Please keep track of the number and if it's going to raise, please contact our Support team and provide them this this information for further investigation. Thank you.

a chance?


how can we be sure/not sure of this bug, but absolutely certain the BGs are working fine?

Lord IronApex Turok, I used this expression because I can't tell for sure what happened exactly on your account. If you want investigate this case, please contact our Support team at http://support.plarium.com

UTC +2:00
CHEMMY
26 January, 2017, 4:09 PM UTC
The new update has caused issues with Firefox browser. Firefox says some images are not secure, therefore the game has severe lag, and issues. The game works properly in internet explorer however the content cannot be viewed properly as you cannot go full screen because it does not adjust screen size and resolution.
UTC +7:00
Nemanja
26 January, 2017, 10:17 PM UTC

My Lords,

why don't you try Maxthon Nitro. I'm using it myself.

Much faster and reliable than Chrome or IE and with less cash.
Nemanja
UTC +1:00
IronApex Turok
27 January, 2017, 12:22 AM UTC
Nemanja said:

My Lords,

why don't you try Maxthon Nitro. I'm using it myself.

Much faster and reliable than Chrome or IE and with less cash.
id rather download a new subscription game than have to change browsers everymonth so depending on what gets screwed up on this weeks updates. 
UTC +0:00
brunsonthomas
Moderator
27 January, 2017, 6:01 PM UTC
IronApex Turok said:

Nemanja said:

My Lords,

why don't you try Maxthon Nitro. I'm using it myself.

Much faster and reliable than Chrome or IE and with less cash.
id rather download a new subscription game than have to change browsers everymonth so depending on what gets screwed up on this weeks updates. 
I tried Maxthon, it's Chinese made. It doesn't have the cache problems but it crashes if Flash crashes. So I went to Chrome and have been there ever since for Plarium games, I still have to clear the cache 2 - 3 times a day but I don't have to reload the browser except at scroll drop.. I still use Firefox and Internet Explorer for other things.
UTC +5:00
toggit
27 January, 2017, 9:01 PM UTC

I have always used chrome and never have any problems

I clear cache maybe once per week and check for upgrades

It needs to be manually updated

Menu>Help>About Google Chrome - http://prntscr.com/e179m9

It contains peppercorn flash which is simultaneously upgraded

I do not have Adobe Flashplayer installed because it sometimes clashed with pepper
UTC +0:00
Gadheras
28 January, 2017, 4:30 PM UTC

toggit said:


I have always used chrome and never have any problems

I clear cache maybe once per week and check for upgrades

It needs to be manually updated

Menu>Help>About Google Chrome - http://prntscr.com/e179m9

It contains peppercorn flash which is simultaneously upgraded

I do not have Adobe Flashplayer installed because it sometimes clashed with pepper

Funny thing about Chrome.....


https://9to5google.com/2017/01/25/chrome-56-stable-features/


Probably wont be that good for flash in the future...

UTC +2:00
flasiel
29 January, 2017, 10:28 PM UTC

il gioco non funziona

fa fatica a caricare  arriva all'80% poi si ferma

tutte le azioni avvengono in ritardo
UTC +2:00
Alina Bright
Community Manager
30 January, 2017, 10:07 AM UTC

flasiel said:


il gioco non funziona

fa fatica a caricare  arriva all'80% poi si ferma

tutte le azioni avvengono in ritardo

Hi! This issue is fixed now. If you still experience loading issues, please follow this link and submit a ticket to our Support team at: plrm.me/Support_Plarium .

UTC +2:00
dliard55
7 February, 2017, 9:05 PM UTC

''- Further to the introduction of new Building Levels, new Construction Quests have been added. You will now receive Rewards for upgrading your Buildings to these new Levels. Check the Quests section for updates.''


So then you give among these Quests, very quickly: upgrading infirmary to level 14.  All very well, except that infirmary upgrade is simply worthless, no improvement in percentage of defensive troops we can recover free, just offensive troops, and who in his right mind leaves offensive troops out when under attack?  And the thing costs a mint in sketches.  So then since we can't simply cancel one of these quests, that means it stays there indefinitely, and no further quests are received.  Very bad deal this.  There should be some sort of way by which such is removed from the list of buildings to upgrade. By us, not by Plarium's computer. 

UTC +7:00
Alina Bright
Community Manager
8 February, 2017, 12:11 PM UTC

dliard55 said:


''- Further to the introduction of new Building Levels, new Construction Quests have been added. You will now receive Rewards for upgrading your Buildings to these new Levels. Check the Quests section for updates.''


So then you give among these Quests, very quickly: upgrading infirmary to level 14.  All very well, except that infirmary upgrade is simply worthless, no improvement in percentage of defensive troops we can recover free, just offensive troops, and who in his right mind leaves offensive troops out when under attack?  And the thing costs a mint in sketches.  So then since we can't simply cancel one of these quests, that means it stays there indefinitely, and no further quests are received.  Very bad deal this.  There should be some sort of way by which such is removed from the list of buildings to upgrade. By us, not by Plarium's computer. 

Foe example, if you have ever had your build queue taken out by an unexpected raid, you may appreciate being able to revive some of your Offense. In this case upgrading of Infirmary is a good idea. However, if this upgrade has no use for you, you can pass it by.

UTC +2:00
dliard55
10 February, 2017, 1:37 AM UTC
the problem is that no other quests of this type (construction) will be given until it is done.  And there is nothing to make that quest change that I can see, so ''pass it by'' becomes self-defeating.  We should be able to kill it somehow so we can go on to other things and not lose out totally.
UTC +7:00
Rosconz
20 February, 2017, 11:54 AM UTC
Eugenia Misura said:

Foe example, if you have ever had your build queue taken out by an unexpected raid, you may appreciate being able to revive some of your Offense. In this case upgrading of Infirmary is a good idea. However, if this upgrade has no use for you, you can pass it by.

I'm not sure what game you play Eugenia but in SF:Age of War raids don't effect your build queues in any way. So do you have any REAL example where this is a good addition?
UTC +12:00
Alina Bright
Community Manager
20 February, 2017, 3:13 PM UTC
Rosconz said:

Eugenia Misura said:

Foe example, if you have ever had your build queue taken out by an unexpected raid, you may appreciate being able to revive some of your Offense. In this case upgrading of Infirmary is a good idea. However, if this upgrade has no use for you, you can pass it by.

I'm not sure what game you play Eugenia but in SF:Age of War raids don't effect your build queues in any way. So do you have any REAL example where this is a good addition?
I gave it above. All Lords can test this option and share their experience. 
UTC +2:00
toothless
22 May, 2017, 4:48 PM UTC
400
UTC +5:00
1659420 users registered; 33194 topics; 251718 posts; our newest member:pmolinari