ATTENTION! NEW COMMUNITY MANAGER!

38 Replies
Alina Bright
Community Manager
12 December, 2016, 9:47 AM UTC

Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. Our moderators and experienced players are there to help you with the former, while the latter should be directed to our Support Team at plrm.me/Plarium_Support. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information.


I am happy to be here, and I’m sure we’ll have fun together!



UTC +2:00
Jezebel
12 December, 2016, 10:18 AM UTC
Eugenia Misura said:

Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. Our moderators and experienced players are there to help you with the former, while the latter should be directed to our Support Team at plrm.me/Plarium_Support. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information.


I am happy to be here, and I’m sure we’ll have fun together!



so what exactly is your function then?  What other questions would there be besides gameplay or technical questions?
UTC +0:00
Ichezis
12 December, 2016, 10:30 AM UTC
Glad to see you here Eugenia!! 
Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
exxxe
12 December, 2016, 10:31 AM UTC

Jezebel said:


Eugenia Misura said:


Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. Our moderators and experienced players are there to help you with the former, while the latter should be directed to our Support Team at plrm.me/Plarium_Support. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information.


I am happy to be here, and I’m sure we’ll have fun together!



so what exactly is your function then?  What other questions would there be besides gameplay or technical questions?

she will be here instead of Alyona 


welcome Eugenia :))))
I'am me and that is what i care about :)
UTC +3:00
Jezebel
12 December, 2016, 10:33 AM UTC

Exxxe that does not answer the question


We discuss and ask questions about game play and technical issues on the forums so why would there be a community manager that will not answer or discuss these types of issues?
UTC +0:00
Alina Bright
Community Manager
12 December, 2016, 10:36 AM UTC

I'm here to talk about your concerns and suggestions, to collect players' feedback about existing features and read about the ones you would like to see in the game



UTC +2:00
Alina Bright
Community Manager
12 December, 2016, 10:38 AM UTC

SlopranoDark said:


Gald to see you here Eugenia!! 

Thank you!  Your signature's great 

UTC +2:00
Alina Bright
Community Manager
12 December, 2016, 10:39 AM UTC
exxxe said:

Jezebel said:


Eugenia Misura said:


Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. Our moderators and experienced players are there to help you with the former, while the latter should be directed to our Support Team at plrm.me/Plarium_Support. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information.


I am happy to be here, and I’m sure we’ll have fun together!



so what exactly is your function then?  What other questions would there be besides gameplay or technical questions?

she will be here instead of Alyona 


welcome Eugenia :))))
Thanks! 
UTC +2:00
Ichezis
12 December, 2016, 10:54 AM UTC
Eugenia Misura said:

SlopranoDark said:


Glad to see you here Eugenia!! 

Thank you!  Your signature's great 

Thanks!
Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
jumy
12 December, 2016, 11:24 AM UTC

Welcome Eugenia!!! is a hard and bad time 


Eugenia Misura said:


I'm here to talk about your concerns and suggestions, to collect players' feedback about existing features and read about the ones you would like to see in the game



All new features imply gameplay, i hope you know gameplay of this game or understand 5% our comments

Technical issues can destroy our gameplay and imply feedback also in new features

Call them what you want (bugs or technical issues) but if let our feedback is a simple word, SCAM

needs urgent controls and public responses
http://plarium.com/forum/en/stormfall-age-of-war/game-discussion/32409_broken--bg-proof/3

http://plarium.com/forum/en/stormfall-age-of-war/game-discussion/32693_bg-log-of-doom--continued-


ALL new features are only TRAP +1%add -5%take +500% GAMBLIFICATION

Fix all gameplay and maybe you could find good feedback for new future features 

Regards and good job



The truth hurts
UTC +12:00
IronApex Turok
12 December, 2016, 12:24 PM UTC

Welcome Eugenia, 


forgive us for the mistrust. Alyona has dug a deep hole and it will take time for the players to climb out of it.   There was a lot of damage done, i hope you are able to work towards repairing that. 
UTC +0:00
jumy
12 December, 2016, 1:25 PM UTC

IronApex Turok said:


Welcome Eugenia, 


forgive us for the mistrust. Alyona has dug a deep hole and it will take time for the players to climb out of it.   There was a lot of damage done, i hope you are able to work towards repairing that. 

My opinion but the only error by ALYONA are casual incoherent with real problems posted, for the rest greatest solidarity to ALYONA

REAL PROBLEM IS PLARIUM pass the feedback and send a useless ticket

The truth hurts
UTC +12:00
Gadheras
12 December, 2016, 1:50 PM UTC

IronApex Turok said:


Welcome Eugenia, 


forgive us for the mistrust. Alyona has dug a deep hole and it will take time for the players to climb out of it.   There was a lot of damage done, i hope you are able to work towards repairing that. 

Same company, maybe different airplane noise! :p


UTC +2:00
Sifr
12 December, 2016, 2:10 PM UTC
When someone expects nothing he won't be disappointed by anything :)
Fighter Sifr of Fellowship
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Skycooldude
12 December, 2016, 5:25 PM UTC

Eugenia Misura said:


Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. Our moderators and experienced players are there to help you with the former, while the latter should be directed to our Support Team at plrm.me/Plarium_Support. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information.


I am happy to be here, and I’m sure we’ll have fun together!



Welcome to the shark tank :)....


I suggest you familiarize yourself with the most common topics such as:


Battlegrounds

Discontent with Beacon Massacre

Discontent with raffles

along with other topics with a high volume of player feedback that have gone quiet due to little/no feedback from plarium regarding the topic.
UTC +0:00
zapelo
12 December, 2016, 11:08 PM UTC

Jezebel said:


Exxxe that does not answer the question


We discuss and ask questions about game play and technical issues on the forums so why would there be a community manager that will not answer or discuss these types of issues?

LOL i guess it does ..... nothing will change ..... different name, same package.

Option 2 : Account reset and change name so it looks like a different person
UTC +0:00
roadstar Pitbull
13 December, 2016, 12:03 AM UTC

Eugenia Misura said:


Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. 

Then what is your goal or purpose???

Feed back from players,,, how will this change from what has been happening. We give opinions and thoughts and all we get are things nothing related to current issues.

Pressure to finally fix the notifications would go along way to starting in a proper direction. Basics first ,then we move on from there.
UTC +0:00
Alina Bright
Community Manager
13 December, 2016, 10:29 AM UTC
jumy said:

Welcome Eugenia!!! is a hard and bad time 


Eugenia Misura said:


I'm here to talk about your concerns and suggestions, to collect players' feedback about existing features and read about the ones you would like to see in the game



All new features imply gameplay, i hope you know gameplay of this game or understand 5% our comments

Technical issues can destroy our gameplay and imply feedback also in new features

Call them what you want (bugs or technical issues) but if let our feedback is a simple word, SCAM

needs urgent controls and public responses
http://plarium.com/forum/en/stormfall-age-of-war/game-discussion/32409_broken--bg-proof/3

http://plarium.com/forum/en/stormfall-age-of-war/game-discussion/32693_bg-log-of-doom--continued-


ALL new features are only TRAP +1%add -5%take +500% GAMBLIFICATION

Fix all gameplay and maybe you could find good feedback for new future features 

Regards and good job



Thanks, Jumy! I'll take a look on them. 
UTC +2:00
Alina Bright
Community Manager
13 December, 2016, 10:30 AM UTC
Sifr said:

When someone expects nothing he won't be disappointed by anything :)
Agree :)
UTC +2:00
Alina Bright
Community Manager
13 December, 2016, 10:34 AM UTC

roadstar Pitbull said:


Eugenia Misura said:


Dear players,


I am a Community Manager at Plarium. I will be guiding you through the world of our games. I will gladly answer all of your questions except for the ones related to gameplay or technical issues. 

Then what is your goal or purpose???

Feed back from players,,, how will this change from what has been happening. We give opinions and thoughts and all we get are things nothing related to current issues.

Pressure to finally fix the notifications would go along way to starting in a proper direction. Basics first ,then we move on from there.

All technical issues are investigated by our Support Team, I'm not authorized to investigate such cases or check players' accounts. As for the gameplay questions, our brave moderators are doing their best to help you with such questions. 

UTC +2:00
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