New Plarium.com Site Features!

27 Replies
birdybyebye
7 November, 2016, 2:51 AM UTC

Here is a ticket to the only avenue I could find to address  just another glitch.HOW DO I CHANGE THE EMAIL ASSOCIATED WITH THE ACCOUNT?????????

Maybe I am the only person in the history of the world that has ever changed their email address is why there is no way to change it.
birdy
UTC +3:00
Alyona Kolomiitseva
Community Manager
7 November, 2016, 9:56 AM UTC

birdybyebye said:


Here is a ticket to the only avenue I could find to address  just another glitch.HOW DO I CHANGE THE EMAIL ASSOCIATED WITH THE ACCOUNT?????????

Maybe I am the only person in the history of the world that has ever changed their email address is why there is no way to change it.

Hi! You can change your email in your profile settings on plarium.com: http://screencast.com/t/Ijw0StsWt

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
birdybyebye
8 November, 2016, 12:14 AM UTC
I have already done that at least three times it keeps telling me that the email is already linked to the account but apparently it isn't because it show my old email and when I try to log in on facebook which has the new email it tries to start a new game.
birdy
UTC +3:00
Alyona Kolomiitseva
Community Manager
8 November, 2016, 9:11 AM UTC

birdybyebye said:


I have already done that at least three times it keeps telling me that the email is already linked to the account but apparently it isn't because it show my old email and when I try to log in on facebook which has the new email it tries to start a new game.

There are two ways to log in: with email and via Facebook. If you logged in with email before, you need to use this method. If you log in with Facebook, it will be a new account with a new Castle. 

If you are experiencing any difficulties, please contact our Support Team and they will help you. 


Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
iqsaang
8 November, 2016, 11:54 AM UTC
Hello
UTC +7:00
brunsonthomas
Moderator
8 November, 2016, 11:19 PM UTC

iqsaang said:


Hello

Please repost in the Topic Tavern. This topic is for New Features.

UTC +5:00
birdybyebye
11 November, 2016, 1:33 PM UTC
Well if that isn't about stupid, I can't link my current account to facebook, just another of the ongoing shortsightedness of Plarium  why would I want a whole new castle, I can't keep up with the one I have now. Really wanted to start a facebook page for my league but guess that is out of the question
birdy
UTC +3:00
Alyona Kolomiitseva
Community Manager
11 November, 2016, 4:09 PM UTC

birdybyebye said:


Well if that isn't about stupid, I can't link my current account to facebook, just another of the ongoing shortsightedness of Plarium  why would I want a whole new castle, I can't keep up with the one I have now. Really wanted to start a facebook page for my league but guess that is out of the question

You can link your account to FB in your plarium.com account: http://screencast.com/t/SWpUlAvw. However, if you were trying to start playing on Facebook with your plarium.com progress, it won't work. These are two separate servers that are not connected.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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