This topic is closed

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233 Replies
Gadheras
8 April, 2016, 2:33 PM UTC

Alyona Kolomiitseva said:


Drogar61,

Watch your words. Profanity is not tolerated here. 

You have me and other CMs here. We gather your feedback and pass it to our developers. So we do represent you as we represent our Company. 

And please note that we have asked for suggestions concerning our Forum and Website here. If you have any, please submit. 



I might fail a the English language, but I kinda fail to grasp what is profanity here? I see he being critcal, but I thought that was kinda part of feedback.


I think he mean. 


There is no body representing the customers/players.


You as a community manager is in the employee of Plarium. We as players is not represented by anything else than our willingness to purchase sapphires.


There is no symbosis between Plarium and the players. Plarium dictates and players have to go along. Its the feeling of a "our way or the highway stance" - Don't like it? There is the door. Thanks for all the fish and dont let the door hit you on the way out.


What we as players post on the forums in form of suggestions or critique is mostly being igonred, or at least that is the generel opinion and the feeling of the players. The only power the players have is start talk about stop spending money and that just lead to the poster get banned and/or posts deleted.


There is something wrong when the spending habbits on this game get pushed to such a level you could just as well pay the mortage of a small house.




UTC +2:00
jumy
8 April, 2016, 2:37 PM UTC

Alyona Kolomiitseva said:


Drogar61,

Watch your words. Profanity is not tolerated here. 

You have me and other CMs here. We gather your feedback and pass it to our developers. So we do represent you as we represent our Company. 

And please note that we have asked for suggestions concerning our Forum and Website here. If you have any, please submit. 


dear Alyona, (ridiculous words)

remember that I read and I see how you treat your client and I put myself in his shoes(i am another client), these words are not to be used with your customers


people are not stupid.... admit Plarium mistakes be honest and repair, many ppl lose months gameplay with new bgs


my suggestions are asking entitled  copyright now, ignored all and you gain for my suggestione (same Plarium policy) by forum

The truth hurts
UTC +12:00
Invokers
8 April, 2016, 3:02 PM UTC

Alyona Kolomiitseva said:


Drogar61,

Watch your words. Profanity is not tolerated here. 

You have me and other CMs here. We gather your feedback and pass it to our developers. So we do represent you as we represent our Company. 

And please note that we have asked for suggestions concerning our Forum and Website here. If you have any, please submit. 


This shows how well plarium takes players criticism. Numerous player posts have been deleted (including mine) and messages sent to players that they will get banned if they criticize here in forums. This would not have come down to this if plarium would have done their job. Making promises and breaking them time and time again regarding certain updates and then banning players who criticize them. Let alone that the amount of bugs present in the game just baffles me.

Invokers
UTC +1:00
jumy
8 April, 2016, 3:37 PM UTC

I think Plarium live completely in the virtual world..... the game is virtual but the world and people (unfortunately?) is real, our psychology study is virtual

my last feedback and suggestion

The truth hurts
UTC +12:00
Gadheras
8 April, 2016, 3:51 PM UTC

jumy said:


I think Plarium live completely in the virtual world..... the game is virtual but the world and people (unfortunately?) is real, our psychology study is virtual

my last feedback and suggestion



Just couldn't help myself, it seemd so fitting to your post -)



UTC +2:00
Drogar61
8 April, 2016, 7:27 PM UTC

Very important thing is in your answer


Alyona Kolomiitseva said:


You have me and other CMs here. We gather your feedback and pass it to our developers. So we do represent you as we represent our Company. 


It isn't possible to be represent of two different sides in contract. Very simple, soon or later, different sides will have different opinions.

One person, at same time can't defend different opinions!

That is why you can't be my advocate. Maybe, you think that you are, or you wish to be, but simple that isn't possible.


P.S.: I have no reason to be profane, but also I don't like ceremony, I'm for essence. I can see difference, but you're my judge, over all.
UTC +0:00
brunsonthomas
Moderator
10 April, 2016, 12:03 AM UTC

I have only been playing for a few weeks but I am upset that information is not more readily accessible. My own example is I found out by accident how to claim League rewards. As a result of this lack of information I did not claim many rewards that I could have used. This has put me at an extreme disadvantage. Now, I find out there is no way to start over and use what I have learned to advance with help instead of on my own. This seems to be a very definite prejudice against beginners that have no knowledge of how to play the game. If there were tutorials or information available to help new players, I could understand this prejudice. I feel it is an unfair practice. Since I have spent money getting bonuses only to find that I did not correctly use them I am closing my account on three different games. If I had known these policies when I started, I would have sought more help earlier. Also, only allowing 3 days to claim rewards is absurd, especially if the player logs in daily. This should send a warning flag to someone and have them send a message to the user asking if they are having a problem or have questions.

UTC +5:00
dizzy77
11 April, 2016, 8:41 AM UTC
So far it is a nice game.
UTC +3:00
Alyona Kolomiitseva
Community Manager
11 April, 2016, 3:32 PM UTC
I am closing this thread now. Thank you all for your suggestions and feedback!
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
djmoody
3 June, 2016, 2:45 AM UTC
Shame I would have like to have made some suggestions.
Everyone has a right to an opinion. No one has a right to their opinion being respected by other if it can't be backed up with rational and logic explanation
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sawyer233
8 June, 2016, 1:42 PM UTC

great game


UTC +5:00
lindfreitas
13 June, 2016, 9:18 AM UTC

this game is greaaaaaattttttttt i love it. well done job from all which doing the development from this game.

Thank you
 
UTC +2:00
Alyona Kolomiitseva
Community Manager
14 June, 2016, 9:21 AM UTC
lindfreitas said:

this game is greaaaaaattttttttt i love it. well done job from all which doing the development from this game.

Thank you
 
Thank you for your feedback.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
enriero
2 July, 2016, 1:15 PM UTC
good work
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Gadheras
11 July, 2016, 8:37 AM UTC

lindfreitas said:


this game is greaaaaaattttttttt i love it. well done job from all which doing the development from this game.

Thank you
 

Waiting for your update in a years time -)



UTC +2:00
Camulos
12 July, 2016, 11:09 PM UTC

Comments on the changes to friends and the profile. 


  • Nice that its easier to see and add/remove friends
  • Suggested friends - nice idea, but needs a little tweaking so that it weights suggestions by the game you play most heavily. currently most of my suggested friends are from Total Domination, which i havent played for 2 years. Currently seem to be receiving a lot of fairly random requests.
  • Please make it possible to view more information about players requesting to be your friends- viewing castle/ league etc

Please also incorporate an easier way to view friends in game, with the same options accessible as are currently available on the friends ribbon. A hideable and scrollable window with 6-7 columns of icons would be handy, especially if it was possible to see it whilst performing in game tasks as the friends bar is. Please dont let it auto reset like the friends ribbon and league membership/stats pages.

UTC +0:00
eddie_b1953
16 July, 2016, 4:12 PM UTC

not enough ways to earn the sapphires you need to buy or build


UTC +7:00
Gadheras
17 July, 2016, 7:23 PM UTC

eddie_b1953 said:


not enough ways to earn the sapphires you need to buy or build


http://nl.urbandictionary.com/tags.php?tag=pay+to+win


You are not supposed too. Its a pay to win game.



UTC +2:00
Nemanja
20 July, 2016, 6:51 AM UTC

Lord Gadheras,

There are millions of Stormfall players. Many of them (including myself) aren't pay players.

So, pay to win is only an option.
Nemanja
UTC +1:00
jumy
20 July, 2016, 9:48 AM UTC

Nemanja said:


Lord Gadheras,

There are millions of Stormfall players. Many of them (including myself) aren't pay players.

So, pay to win is only an option.

millions 

The truth hurts
UTC +12:00
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