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Your feedback is needed!

233 Replies
whatever
6 November, 2015, 7:06 PM UTC
just put it back to the way it was
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Morten Peterson
6 November, 2015, 7:08 PM UTC

Dear Lord`s & Lady`s, 


For those of you experiencing the loading to 80% problem, I have had this myself. Whilst I do not know what causes it, nor how to `fix` it, I can only pass on my experience of the issue.


I`m wondering how long you all have waited for game to load when this happens.?

I am often doing other things whilst loading or indeed, when game has loaded.! As such, I have left the screen on for long periods, when this has happened. 

Most times, it goes up to 100% & loads after a few seconds now but it used to take a few minutes before. It has though stuck on the 80% for many hours before when I have fallen asleep & found it still stuck there.!!

I have spoken elsewhere about this some time ago, as it has happened before the update. My net connection is often not great & I did put it down to this before. I don`t know if this could be part of the problem for some of you.

Hopefully, this will either not happen to me any more now,  or only very rarely. (nor any of you, of course).

It still does stick at 80% but as I said, it usually kicks on within a few secs now & loads the game normally.

Obviously this info does not `fix` anything but hopefully a bit more patience given it than usual, may get you back into the game. I hope it does. :)

(I use Google Chrome browser. I started this game over 3 years ago on Facebook`s Dark Plains server. I cannot get into that account & for some time, (months.!!), with a similar problem. All the FB screen loads & the game screen loads, but it is all black & there is no interaction at all & no 80% or other loading indicator.! Just a black screen.)


Wyz.


 


MP
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Morten Peterson
6 November, 2015, 7:44 PM UTC

Lord`s & Lady`s,  


I think it`s a matter of problems needing resolving immediately, such as the 80% load issue, and loss of sapphires issue referred to above for these, use this link: http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48 for all technical, non new forum update related issues, please. :):  


What Lord Oberon has said this thread is for:

`We’ve released a slew of important updates and features aimed at making our website even better than before.

We’ve redesigned the main page to make everything feel cleaner, clearer, and more efficient. Now, we’d like to hear from you! Feel free to offer suggestions about our website’s functionality, and any updates we should consider. Your ideas may be implemented in future updates! As always, we welcome and appreciate your feedback. Thank you for your loyalty in gaming with Plarium!


`

Accepted, `suggestions about website`s functionality` and ` any updates we should consider` may be broad subjects so please keep them coming. :)

 


 
MP
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Morten Peterson
6 November, 2015, 10:13 PM UTC

A short term work around for the issue of logging out to use the forum or Friend Requests that some may find useful, (has been posted by someone earlier), is to:

Load game as normal.

When game has loaded,

right click over, either, community & then forum, (5 across, from top left of screen),

or the orange number next to your name, (near top right corner of screen), and select open in new tab.

You will then be able to access the relevant areas by switching tabs and not have to log out to access them.

This should be a workable short fix or work round, but it may cause slowing down of some people`s game`s or even cause game to crash more often that it may do already. It`s a trade off.

Obviosly, effects and playability will vary for each individual user.

This is offered only as a work around to help gameplay a little until such time as a proper solution or fix, such as a rollback is offered or done.


Wyz.
MP
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Sir Tiger The claw
6 November, 2015, 10:44 PM UTC
I dont like the new change at all. I cant see my whole castle on the screen without scrolling up and down. I am giving you a "F" on you r latest update ! Personally i think it suck`s. change it back. also you should change the pvp back to weekends only again instead of almost constant Pvp. Players need a chance to rebuild.
Sir Tiger the Claw
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lwonderly
7 November, 2015, 11:28 AM UTC

Why do I have to leave the game in order to access Support or the Forum? If I click on the drop down Community and click Forum or support it asks me if I really want to leave the game. Why?

Sorry, did see the post above. This is a repeat.
LW
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hanhs
7 November, 2015, 11:59 AM UTC

Hi Hi,




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geuberth
7 November, 2015, 5:37 PM UTC
ok, it is conplicated.
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TwigMeow
7 November, 2015, 7:14 PM UTC

I don't really mind anything so far. :3

Twig
Twig
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halfrunt
8 November, 2015, 6:35 PM UTC
dam game is laggier then ever i had to change brousers just to log on played for months untill the last patch it wasnt as bad now i may just have to go to other free  sights ....not palarium they let me relax and play they dont piss me off
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The Fear
8 November, 2015, 7:15 PM UTC
i hate change
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Mover
9 November, 2015, 12:52 AM UTC

I get flash is blocked - tried all usual tricks  , I can't get into log-in screen

tried on two different computers.

windows vista and windows 10

click play now - next thin is screen shows Flash is Blocked

I can't get into game
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Lord Oberon
9 November, 2015, 9:27 AM UTC

Lords and Ladies, please keep in mind that this topic is for your feedback regarding our website plarium.com

If you are experiencing technical issues with Stormfall, please take them with Plarium Helpdesk directly for a quick assistance and resolution.

Thank you!

Oberon, Heir of Veyon, Scion of the Firstborn, Lord Regent of Stormfall
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Morten Peterson
10 November, 2015, 3:45 AM UTC

Using the forum now I have graphical issues most of the time. I wonder if anyone else has them.?


Here is an example: http://prntscr.com/911s3t 

On most pages I can get rid of the visual glitches by scrolling up and down to the top & bottom of page. On this page, I cannot get rid of it, so therefore cannot see or access the content there.

Apart from that, the forum seems ok.
MP
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Lord Oberon
10 November, 2015, 9:09 AM UTC

Wyz, try clearing your's browser cache, this might help with these graphics issues: 

Oberon, Heir of Veyon, Scion of the Firstborn, Lord Regent of Stormfall
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Mehnslayer
10 November, 2015, 9:27 AM UTC
Crtl + shift + delete @Lord Oberon
E 'n la sua volontade è nostra pace
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Xena
10 November, 2015, 3:45 PM UTC
It's really, really annoying the scroll bar at right only activates at the top right corner instead of anywhere along the right hand side. It's just crazy to design it that way.
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Euclus
10 November, 2015, 8:42 PM UTC
I would like to see the quest icons from the bottom left corner of the screen rise up under the top left quest icons so I  don't have to scroll down to open them.
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luptagus
11 November, 2015, 1:12 AM UTC
I can't zoom out and see my whole castle, I hate this, might have to quit playing this game, bring back zoom in and out feature please!!!
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jdixielea
11 November, 2015, 1:45 AM UTC

1. I am very new to this and I would like to sound off about a couple things first the top and bottom of the castle screen sucks.. there really needs to be more info in the ? page some of the icons and things are simply not explained well ...

2. Adding friends isn't as rewarding as it claims it will be after getting 3 friends I was so disappointed with the reward, I don't believe I will be adding more..friends and at least one of them spent real money here.

3.The system of gems really needs to be looked at .. seems there are so few Sapphires in game . and such a push to sell them! Almost everything that would entice a new player is a ridiculous cost which can only be bought with GEMS! ... Granted your in it to make a profit,I can see that, but there should be more opportunities to earn them so people can  buy stuff or at the very least a gold equivalent. Especially when everything worth having is Gem driven..

4. Could you stop with the 99.00 awesome deal thing screaming in my face every time I log in !!!.. Your ploy to get me to spend a little money worked but holy crap does it need to be in my face every damn time i log in???? Less deals for 99.00 and more middle range deals would increase your sales.. Seriously I know people spend money on this but your gonna catch more 20.00 deals than you are a ridiculous sum of money deal  like 99.00 and above....does anybody really blow 700.00 on this?  I think your loosing out. 

5 Last but not least I happily purchased a Gem deal with more than a few creatures and in one battle ( a low level fight) all of my newly purchased not so uber monsters were dead... Are you really that desperate to get my money that you have to kill off the stuff i bought the first day? No offense but I feel cheated. I like the game, but some aspects are a little disappointing. Oh and while we are on it a couple of my purchased boosts where screwed by lag .. that is a system issue but when I am paying for it ,... it should work better ..


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