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233 Replies
kingbling
5 November, 2015, 8:39 PM UTC
pls help my game is only loading to 80% i was holding a saphire mine but cant get onto game?
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Qarunhaman
5 November, 2015, 8:44 PM UTC

plz i am unable to play game even after loging since past 20 hours , the game is unable to load


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SaMilkieSa
5 November, 2015, 8:51 PM UTC
Scrolling the page to see the top and the bottom of the castle is a pain. 
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kingbling
5 November, 2015, 9:01 PM UTC
kingbling said:

pls help my game is only loading to 80% i was holding a saphire mine but cant get onto game?

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kingbling
5 November, 2015, 9:05 PM UTC
kingbling said:

kingbling said:

pls help my game is only loading to 80% i  cant send msg to support because it wont accept my user id??/


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denzil
5 November, 2015, 9:42 PM UTC

 Whatever you did to the loading screen and ingame screen undo it, it is awful and is making playing a real pain in the ass.


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bigee
5 November, 2015, 11:50 PM UTC
wil not let me scrole on any paluim games..need to fix..sparta...others
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djmoody
6 November, 2015, 1:09 AM UTC

I think by now the feedback already reads as an epic fail but will add my 2 cents just in case you didn't already get the message.

Never understand why the developers on this and similar cash cow games can't be bothered to test their updates before releasing them. It's not like a lot of money is spent on updates, so the few that get done could at least get done right.


- No friend alerts, or quick access to the friend screen

- No quick access to the account screen

- Game must be scrolled when played in Chrome (intensely annoying)

The log in pages just don't look right anymore, look divorced and not part of or consistent with the game. Will probably get used to the log in pages over the next couple of days but wouldn't be happy if I owned/ran the game.

And the benefits are...... well struggling to find any. What was the point exactly? Utter Shambles.
Everyone has a right to an opinion. No one has a right to their opinion being respected by other if it can't be backed up with rational and logic explanation
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gfjuh
6 November, 2015, 5:54 AM UTC
good thanks i like it
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Falstaff
6 November, 2015, 6:57 AM UTC

Hi,


The changes to the screen have really reduced the playability of the game. What shows on the screen in standard mode is so restricted that it almost unusable. Plus when you open any icon in standard mode the scrolling seems to lock. In addition, it is more unstable now & it seems to randomly drop out of full screen mode. Truly irritating. While it has negatives, if you are going to leave it like this, lock the screen in full screen mode. Also, play seems more sluggish. Opening & closing everything seems slower. Picking up the daily resources is getting much more frustrating. When the resources are near the edge of the screen sensitivity seems to be reduced. You have to maximum zoom to pick things up near the edge of the screen.


I do not care about the changes to the log on screen. Not an improvement but not worse either.


The game is starting to really frustrate me. Non-playing tasks are starting to absorb more & more of my time while I am on the game. Why did you bury the rewards from the daily league quests 5 clicks deep? There is just too much useless clicking to do. I am starting to think the rewards are just not worth collecting anymore. I can only get on for short periods each day & more & more of my small window of time is being wasted doing make work tasks.


You need to start worrying about this issue. It is driving people out of the game. Automate some of these tasks or get rid of the some of the tasks is my recommendation.

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InigoMontoya
6 November, 2015, 11:31 AM UTC

I too have been unable to log into the game since the update. My wife if pleased with that, but I am not. I am concerned about losing out on my perfect attendance record!



*** Apparently it is an issue with Chrome. I was able to log on using explorer***
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Rhymenoceros
6 November, 2015, 12:23 PM UTC
I personally consider this a downgrade. The top banner is simply too wide.
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DaForgiven1
6 November, 2015, 1:14 PM UTC
I've seen several complaints about the bar loading to 80% then freezing. I'm still having the same problem. Is there a reason this is not being addressed? I can still log on from a different computer during the day but cannot play any other time of the day. Please tell us what we can do.
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Petronas
6 November, 2015, 2:48 PM UTC

The mail option is cumbersome to have a conversation sometimes, it would be nice to have a whisper option. Having to scroll up to see mail while playing can also be an issue. Is it possible to move it to where you can see it, league chat and the movement icons? I would also recommend when cueing troops to be able to see what you currently own of the troop. Would make decisions faster. 

Thanks!!
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DaForgiven1
6 November, 2015, 3:03 PM UTC
DaForgiven1 said:

I've seen several complaints about the bar loading to 80% then freezing. I'm still having the same problem. Is there a reason this is not being addressed? I can still log on from a different computer during the day but cannot play any other time of the day. Please tell us what we can do.
Still waiting.....     And in the meantime I've cleared the cache a few more times. Still 80%. This kinda blows...
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Mehnslayer
6 November, 2015, 3:10 PM UTC

http://forum.plarium.com/en/stormfall-age-of-war/help-and-support/topics/login-issues-that-costs/

Please read my last post and try my suggestions there -

Also from now on can all technical questions please be redirected to the help and support thread instead of here, this is a thread for suggestions/thoughts on the new layout of the website not technical problems.

Feel free to message me if need be
E 'n la sua volontade รจ nostra pace
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Tyrr
6 November, 2015, 4:13 PM UTC
Reward packs do not appear in the black market if several have been awarded.  I get told I have an elite pack but only the basic and standard are in the black market to claim.  Then five days later I find 7 expired elite packs.  Grrrrrr.
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Morten Peterson
6 November, 2015, 6:38 PM UTC

Connie said:


1. Main page has problems depending on the browser that you use. IE or Firefox. On some games the scroll function does not work any more in Firefox and cannot be fixed by changing to IE and shrinking and then changing back to Firefox. On others, this process works to correct the scrolling.

2. the new login slaps you in the face unlike the old login which was more in tune with the nature, look and feel of the game.

3. some new features have been implemented incompletely. e.g. the ability to cancel raids is now accomplished only by spending sapphires where previously you could cancel raids within the first minute WITHOUT cost. - Money Grab or BUG??

4. Your screens still have problems with IE requiring a reload of the game, the browser and on at least two occasions it completely froze an I7 with 32 gig DDR3 RAM, 16 gig video and 2 T free space on HD.

Dear Lady connie,


There are some responses on this in: 300 disappeared sapphires, thread, including my own. I again, hope that this bit at least is resolved for you soon. 


Wyz.

  
MP
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dark
6 November, 2015, 6:45 PM UTC
all you did is fix something that wasn't broke an make things harder on the players  stop worrying about things that don't really matter an fix the problems in the game. I have seen time after time when you guys move something from one part of the screen to another for no reason than you tell us  its making things better, are you that stupid or do you just think we are? since I started playing you have changed the log in screen about 3 times an each time it has gotten worse an with every change you make it causes other problems in the game so stop changing things that don't need to be.
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wlow10
6 November, 2015, 6:59 PM UTC
ok
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