Please Fix the Mouse Wheel Zoom Function

5 Replies
rbradburke
12 June, 2016, 1:48 AM UTC

I thought it was just me or maybe a Chrome browser setting that got messed up.  Then I saw another player post it on FB and knew there were others of us frustrated over the zoom in/out mouse wheel that doesn't operate like that anymore.  Now if you are over a building, it opens the building.  Please revert this back.  DISLIKE!


Anyone else feel the same?
UTC +6:00
Alyona Kolomiitseva
Community Manager
13 June, 2016, 9:31 AM UTC

Greetings, guys. Our developers have looked into this issue.

Unfortunately, there's nothing we can do to help you, as this bug is not on our side, and even not on the Flash-player side.

It is related to your browser (mostly Chrome, but some players were reporting the same issue with Opera) and its new features. This bug exists for most applications, not only our games.

We recommend you to use another browser until the issue is fixed on Chrome/Opera side.

Thank you for understanding.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
rbradburke
14 June, 2016, 6:00 AM UTC
Knowing that helps greatly!  Thanks :)
UTC +6:00
morteeee
Moderator
14 June, 2016, 5:44 PM UTC
I use Chrome and get this from time to time, if you are a Chrome addict like me then I have found that refreshing the game resolves it 
History is written by the victors
UTC +1:00
Kakos
15 June, 2016, 1:38 AM UTC

I use Chrome for everything else but play Sparta on Edge, never had any trouble whatsoever!

Microsoft Edge codename "Spartan"..

Vae victis
UTC +9:00
Alyona Kolomiitseva
Community Manager
15 June, 2016, 8:40 AM UTC
morteeee said:

I use Chrome and get this from time to time, if you are a Chrome addict like me then I have found that refreshing the game resolves it 
We could reproduce it in 100% cases, but only in Fullscreen mode. So if you are a Chrome addict, you can use this tip 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
1725319 users registered; 43169 topics; 271683 posts; our newest member:Osman imperia