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Online chat with Plarium's Community Manager has started! April 21

32 Replies
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:36 PM UTC

TARL said:


My "liberate sieged cities" bonus and "bonus for landing in the top ten" of a tournament don't seem to be working. How may I activate them? I have obtained both of these goals.

If you have fulfilled the task, but didn't receive the bonus, please contact Support, they'll check what happened: https://plariumsupport.zendesk.com/hc/en-us/requests/new

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:37 PM UTC
PKGS said:

Why city defense that is given by wall ,tower and decors is too low and we all know the wall, tower act as a big advantage to defend
Each 100 points of such Defense give you 1% Defense bonus to all Defensive Units in your City ;)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
PKGS
21 April, 2017, 1:42 PM UTC
Why champion unit are not avilable to upgrade
UTC -5:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:43 PM UTC
PKGS said:

Why champion unit are not avilable to upgrade
They're champions. They've already maxed their stats 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
dlee00288
21 April, 2017, 1:44 PM UTC
Alyona Kolomiitseva said:

Hi, everyone! During the next hour I will gladly answer your questions under this post :)


UTC +7:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:45 PM UTC
dlee00288 said:

Alyona Kolomiitseva said:

Hi, everyone! During the next hour I will gladly answer your questions under this post :)


Do you have some questions for me? :)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
staffsmitten
21 April, 2017, 1:46 PM UTC
Are you planning on developing any new units?
Jn316
UTC +5:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:46 PM UTC
staffsmitten said:

Are you planning on developing any new units?
Maybe :) 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
PKGS
21 April, 2017, 1:46 PM UTC
Why Spartan Allegiance is not multiplied if the player log in in a row because after the update also if a player enter a game 92 day in a row he must get some thing more than a person dont you think
UTC -5:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:47 PM UTC
PKGS said:

Why Spartan Allegiance is not multiplied if the player log in in a row because after the update also if a player enter a game 92 day in a row he must get some thing more than a person dont you think
Because it's a 90-day program :)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
PKGS
21 April, 2017, 1:50 PM UTC
Will we have in future  a war is sea ways like ship vs ship 
UTC -5:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:51 PM UTC
PKGS said:

Will we have in future  a war is sea ways like ship vs ship 
No, naval battles are not in our current plans.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Alyona Kolomiitseva
Community Manager
21 April, 2017, 1:54 PM UTC

Thank you for your questions! Our winner is PKGS!

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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