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I opened a topic and it was closed, without giving me a full response.

I opened a topic and it was closed, without giving me a full response.

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Sep 12, 2018, 03:4809/12/18
03/30/15
112

I opened a topic and it was closed, without giving me a full response.

Here is what I am talking about. 

https://plarium.com/forum/en/sparta-war-of-empires/bug-reports/108994_two-rank-2-guardians-wasted--no-upgrade--what-is-wrong--/?post=514584

2 lvl2 guardian "disappeared", without contributing to a lvl 3 one. 

The Palrium rep told me that the third guardian was lvl15, not 20. If that is true, that explains why it didn't turn into lvl3, but doesn't address the question as to why 2 other guards disappear. 


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Sep 15, 2018, 18:5309/15/18
03/30/15
112
No response?
Agent PavelTechnical Support
Sep 16, 2018, 13:1009/16/18
07/02/15
4523

Hello, Archon!

The reply has been provided, please check it carefully. It says you used 2 Guardians to upgrade the level of your Rank 2 Guardian: from level 15 to level 20. 

Sep 17, 2018, 08:5209/17/18
11/05/15
1211
you are best to apply them one  by  one until you  are close then hitting warlords to max them out  as if you just do all of them in one go you risk wasting the extra ones 
Sep 18, 2018, 02:4109/18/18
03/30/15
112
Agent Pavel said:

Hello, Archon!

The reply has been provided, please check it carefully. It says you used 2 Guardians to upgrade the level of your Rank 2 Guardian: from level 15 to level 20. 

Pavel, that was only a partial reply. It could explain (if the guard's lvl was only 15) why the upgrade did not take place. It did not offer any explanation as to what happened to the other 2 guards. If they "disappeared" by the Plarium design (a trap for players), then I can agree it was not a bug. Is it what you mean? 
Sep 18, 2018, 02:4409/18/18
03/30/15
112
morteeee said:

you are best to apply them one  by  one until you  are close then hitting warlords to max them out  as if you just do all of them in one go you risk wasting the extra ones 
sorry, is it an explanation as to what happened to me? 
Agent PavelTechnical Support
Sep 20, 2018, 12:3609/20/18
Sep 20, 2018, 12:36(edited)
07/02/15
4523

Mullenz said:


Agent Pavel said:


Hello, Archon!

The reply has been provided, please check it carefully. It says you used 2 Guardians to upgrade the level of your Rank 2 Guardian: from level 15 to level 20. 

Pavel, that was only a partial reply. It could explain (if the guard's lvl was only 15) why the upgrade did not take place. It did not offer any explanation as to what happened to the other 2 guards. If they "disappeared" by the Plarium design (a trap for players), then I can agree it was not a bug. Is it what you mean? 

Here is what I mean:

You had Rank 2 Guardian with level 15. The max level for Rank 2 Guardian is 20. I.e. your Guardian was not on a maximal level to upgrade the Rank. To upgrade the Rank, your Guardian has to be on MAX level.

You have upgraded Rank 2 Guardian's level by sacrificing other 2 Guardians. I.e. you sacrificed them for XP points. After the sacrifice, the Rank 2 Guardian's level increased to level 20. 

Please refer to the game guide to learn more about the Guardians. Since this case is not a bug, the topic will be closed.

The new topics on this case will be closed. Thank you for your understanding.


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