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Moderators for Sparta: War of Empires
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Aug 8, 2017, 14:0808/08/17
10/15/15
11

Game loading

Hello,

I'm playing Sparta on both worlds. I'm using Firefox 54.xx on windows 7 with a small but smart bandwith internet connection (1mo/s)

As many players I'm experiencing loading issues. The problem is that the game loads uncompletly, many graphic are not present and the background is also missing.

They are not reproducable: I mean, after many reloadings, the all parts of the game are correctly loaded... The point is that the all process takes about 20 min :-(((( Sometimes everything goes fine, generaly the sunday morning, or other moments few people are connected. Notice I have the same problems on both worlds.


I notice that when I use firefox debugger, the game loads better... may be because the debugger is lowering the "aggressivity" of the browser ?

I also notice a lot of problem because of plarium's adds for "special offers" at the begining of the game. It was horrible when there was the flashing wheel a few month ago. The new one is a bit better, but is still a problem. As long as those adds are not loaded, the game is almost unplayable :-((( Ok for adds in a "free" game, but are they targeted to make users go away ? If not, a real fix is needed.


I've been checking firefox loading logs and understand things better: about 650 requests to get game resources !!! 0_0

When I check thoses resources:

1/ Lots of images have a heavy size ... without real need: I've taken some of you picts from my browser cache and save them with better compression ratio and divide their weight without significant quality loose. Below a simple test... that may be optimized for better quality.

(Your chest.jpg is 264ko and mine is 5ko... )



2/ I'm playing Sparta, but the game download bunches of resources from Plarium other games !!!! 0_0



(See joined sceen off firefox debugger whith foreign games resources highligted: More than 1Mo unseful just on this screen...)

I understand theses ressources may be needed in a part of the game I've never been, but may be it is possible to load them later ?


3/ I've also found multiples requests (One or two isn't enough ???) toward google-analytis, google-services, doubleclic and so on...


So okay, the huge number of players is the main issue, but perhaps a little optimisation may improve everybody's (including your server ;-) ) experience.


Thanks for reading,

JN Grx



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Comments
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Comments
Alyona KolomiitsevaCommunity Manager
Aug 9, 2017, 08:0408/09/17
09/17/15
8278

Wow, you did a great research work here :)

From what I know about our current dev plans, they are working on certain server-side improvements. I don't know when they will be released, but I really hope that things will load faster afterwards. 

Aug 9, 2017, 08:4208/09/17
10/15/15
11

I have some time during game load... ;-)

If you need a more detail feedback, You can send me a private message.


eXi
Alyona KolomiitsevaCommunity Manager
Aug 10, 2017, 09:4408/10/17
09/17/15
8278
Existanz said:

I have some time during game load... ;-)

If you need a more detail feedback, You can send me a private message.


eXi
Let's wait for future updates and improvements. Oh, and by the way, I've noticed that some players have lag issues in FF since their last update, while others don't. So I wouldn't recommend using FireFox for now.
Aug 21, 2017, 20:0608/21/17
10/15/15
11

Hello,


I hope updates and improvement won't be too long: It's a real pain loading Sparta...

to see I'm still loading many time the same unusfull fats pictures :-((((

It'll take less than an hour to one of your designer to lower the size of your graphics and set them on server without changing a line of code or visual design. And every body will feel better.


Please change this loading,

thanks

eXisTanz


Aug 22, 2017, 10:0808/22/17
Aug 22, 2017, 10:08(edited)
72

existanz, just search for "foxfilter". it is a personal content filter for firefox that helps block inappropriate content. maybe that is a workaround for your loading time. 


i would love such an addon for chrome... anyone?

Aug 22, 2017, 11:2708/22/17
10/15/15
11

Hello KLAATU !


Not a bad Idea ;-)

In fact if I fellow this path, I'll more probably add unwanted resources to AD-Block wich is already available on my system. It is diseabled for Plarium not to cheat benches, but it may be back quickly if needed :-)


But what my previous message was concerning big pictures: for exemple the one used as avatars in the game which have an unnecessary huge size. The avatar you have is name 14.jpg and it's weight is 168,20ko. With a better JPG compression it's weight 's gonna fall at more or less 20ko... Avatar 15 is 455ko may be optimized in the same way. In fact, loading the game générate about 650 requests to the server and you download each time about 20Mo. The probleme is in my opinion that theses bunches of requests get lost at a moment or an other if your connection hasn't a wide wide wide bandwith with a perfect reactivity. At office with 100Mb/s, same browser, same extensions and slower machine, no loading probleme. At home with 6Mb/s bandwith, it takes at least 20 min to have a full game loaded :-(

In my case I often get stuck while waitin for a small segment.ashx of 5 to 10o... :-(

because I'm waiting for other huge resources to free the bandwith. And with this, there's nothing a filter can do

Thanks for the tip anyway,

eXi

Aug 22, 2017, 11:4408/22/17
72

yes, i understood that. my tip was targeting the fact, that unnecessary files from other plarium-games were loaded. no one needs them if only plays sparta, as you and i do. so maybe they can be blocked to save bandwith.


because of the compression: i guess that is due to the fact that you can also play sparta on a 60" TV, then such intensely compressed pictures probably looks very muddy.


but i am not an expert for such things. 24" works fine for me :)


Aug 22, 2017, 13:5708/22/17
72

how can adblock prevent the file "artillery_systems_center_7x7.swf" to be downloaded when loading the sparta gamesite? 

Aug 31, 2017, 11:4808/31/17
Aug 31, 2017, 11:49(edited)
10/15/15
11

Klaatu said:


how can adblock prevent the file "artillery_systems_center_7x7.swf" to be downloaded when loading the sparta gamesite? 

Just ask addblock (or whatever add blocker you have)  to filter that resource in the list of filterable object.

All you have to do is to get the correct url from your browser debugger

;-)

Aug 31, 2017, 11:5308/31/17
10/15/15
11

Klaatu said:


... you can also play sparta on a 60" TV...

I autorize myself to think this audience is especially low... Playing sparta on TV set may not be the finest solution.

And there are solutions to know the resolution of the client screen and select appropriate resources to send ;-)


Sep 7, 2017, 19:0409/07/17
10/15/15
11

OK...

No real answer since the beginning of this thread... and things're getting worse and worse: 18min trying to load completly the game and style stuck on a half build city with no background with the "... en cours de chargement.." blinking at the bottom of the screen and no request going on in the FF debugger.

18min for this !!



I'm fed up waiting: I will have more fun on other games.

Bye Sparta

Alyona KolomiitsevaCommunity Manager
Sep 8, 2017, 09:4709/08/17
09/17/15
8278

Existanz said:


OK...

No real answer since the beginning of this thread... and things're getting worse and worse: 18min trying to load completly the game and style stuck on a half build city with no background with the "... en cours de chargement.." blinking at the bottom of the screen and no request going on in the FF debugger.

18min for this !!



I'm fed up waiting: I will have more fun on other games.

Bye Sparta

There can be many reasons why the lags occur.

The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.


To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:


1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6


2. Access Network tab http://screencast.com/t/rRKZ9T9bsG


3. Try to access the game


4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g


5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.


6. Send this information to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new


They will help you to understand the reason of your lags and will help you to fix them.

Sep 12, 2017, 14:3509/12/17
10/08/14
18
Oops, something went wrong is not what I expect when I try to log on the game and for what I pay I should not have to do anything but play the game. I will not send a ticket as that is a worthless pursuit. This has been this way for over an hour now, and with troops out it is not much fun. Obviously something is wrong. You can save all the standard party line canned responses too. Fix the game so it works correctly, there is simply no excuse for this problem or the myriad of other issues that constantly plague this game. 
Alyona KolomiitsevaCommunity Manager
Sep 12, 2017, 14:4309/12/17
09/17/15
8278

woad said:


Oops, something went wrong is not what I expect when I try to log on the game and for what I pay I should not have to do anything but play the game. I will not send a ticket as that is a worthless pursuit. This has been this way for over an hour now, and with troops out it is not much fun. Obviously something is wrong. You can save all the standard party line canned responses too. Fix the game so it works correctly, there is simply no excuse for this problem or the myriad of other issues that constantly plague this game. 

https://plarium.com/forum/en/sparta-war-of-empires/news-and-announcements/70945_maintenance--12-09/ We have a maintenance atm.

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