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contacts not displayed

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May 25, 2018, 15:3605/25/18
10/20/15
623

contacts not displayed

Hi, a 2 year old bug is still here, despite my submitting a comprehensive ticket. It might have been discussed somewhere else on the forum but there are way too many topics for me to look at them all, sorry.

Several contacts regularly disappear from my list of contacts in the "to battle" tab, they are simply not displayed anymore, though when I go on the city (I need to find it back from the war council, since they don't disappear from there), I can still press the little red cross next to its name so as to remove it from my contacts, thus showing that the city still is in my contacts. It happens very often and apparently to random cities, including the ones I'm besieging but not only.

By the way, why are there 2 places for contacts to be displayed ?

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Agent PavelTechnical Support
May 28, 2018, 09:0105/28/18
07/02/15
4523

Hello, Archon!

Please provide us with the steps to reproduce the issue. Here is an instruction how to report bugs.
May 28, 2018, 13:1505/28/18
10/20/15
623

I will illustrate it with an example :


I go to my war council and open the contacts tab, look at the closest contact I have : http://prntscr.com/jnizsj


Now I click on the To battle! red tab, bottom left of the screen, contacts tab again, and the contact doesn't show up here : http://prntscr.com/jnj2a1


PS : it actually did for less than a second and then disappeared along with several others


And if I go on that city on the map, the little red cross indicating that it is in my contacts does show up http://prntscr.com/jnj2w7

I play on the Glorious valley server, if that may help.)

That issue has never been fixed, to my knowledge, but there is another old bug that had been fixed and that recenly came back : the amount of resources looted in a city displayed in the contact tab fom the "to battle!" button gets back to zero, though the week is not over yet, so that we end up wasting a raid again, like we used to months ago ( http://prntscr.com/jnlkdk for instance)

Agent PavelTechnical Support
May 29, 2018, 12:1605/29/18
07/02/15
4523

lefeubleu said:


I will illustrate it with an example :


I go to my war council and open the contacts tab, look at the closest contact I have : http://prntscr.com/jnizsj


Now I click on the To battle! red tab, bottom left of the screen, contacts tab again, and the contact doesn't show up here : http://prntscr.com/jnj2a1


PS : it actually did for less than a second and then disappeared along with several others


And if I go on that city on the map, the little red cross indicating that it is in my contacts does show up http://prntscr.com/jnj2w7

I play on the Glorious valley server, if that may help.)

That issue has never been fixed, to my knowledge, but there is another old bug that had been fixed and that recenly came back : the amount of resources looted in a city displayed in the contact tab fom the "to battle!" button gets back to zero, though the week is not over yet, so that we end up wasting a raid again, like we used to months ago ( http://prntscr.com/jnlkdk for instance)

I have contacted you via private messages. Please check it and specify the requested data.

Agent PavelTechnical Support
Sep 23, 2018, 15:0309/23/18
07/02/15
4523

War Council displays all your Contacts.

To Battle tab displays all your Contacts, except the besieged Cities. 
Sep 28, 2018, 05:4309/28/18
Sep 28, 2018, 05:46(edited)
02/16/16
7

hi plarium


Unit tracking lines not visible

i play on game app

please help me


Agent PavelTechnical Support
Sep 30, 2018, 12:0509/30/18
07/02/15
4523

mäskingdöm said:



hi plarium


Unit tracking lines not visible

i play on game app

please help me


Please go to the Settings and enable Animations. 

Also, please use the Search option on the forum. This question has already been answered before.
Sep 30, 2018, 17:2709/30/18
Sep 30, 2018, 17:28(edited)
02/16/16
7

hi agent pavel.

thanks you very much for answering, now it's works

Jan 29, 2019, 19:1301/29/19
11/15/15
6
I have the same problem of some cities in the war council contacts section not showing up  in the to battle contacts section. This has been a problem for quite a while. I have cities that are not besieged by me that do not show up in the to battle contacts section, but are in the war council contacts section and on the map show the red 'x' to delete a contact. I tried deleting the cache, using the app and different browsers, etc. I tried deleting the contact and re-adding it as a contact, but it still will not show up. I now have to go through the war council contacts list of 200 contacts and find the cities not showing up, jump to them on the map to see if they are besieged or not, and then raid them. What a waste of time and made more difficult now that many cities are labeled General #xxxxxxx. Can this be fixed?
Agent HelgaTechnical Support
Jan 31, 2019, 11:5701/31/19
05/13/15
1258
Brent HBG said:

I have the same problem of some cities in the war council contacts section not showing up  in the to battle contacts section. This has been a problem for quite a while. I have cities that are not besieged by me that do not show up in the to battle contacts section, but are in the war council contacts section and on the map show the red 'x' to delete a contact. I tried deleting the cache, using the app and different browsers, etc. I tried deleting the contact and re-adding it as a contact, but it still will not show up. I now have to go through the war council contacts list of 200 contacts and find the cities not showing up, jump to them on the map to see if they are besieged or not, and then raid them. What a waste of time and made more difficult now that many cities are labeled General #xxxxxxx. Can this be fixed?
Could you please describe the issue according to this instruction? Please make sure to include all the requested information, it will help to reproduce the issue.