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I can't add troops to my building queues

I can't add troops to my building queues

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Jul 15, 2018, 00:1707/15/18
03/28/17
7

I can't add troops to my building queues

Greetings,

I play on Facebook and this issue is happening on The Glorious Valley server.

The title says it all, I can't add new troops to my building queues. The purchase buttons are all greyed out and it says I don't have enough resources, which is not true since I have plenty.

Below are just a couple of pics. It's the same for all units in all camps.



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1k
Comments
11
Comments
Agent PavelTechnical Support
Jul 15, 2018, 12:2907/15/18
07/02/15
4523
Hello, Archon!
The game client can contain the outdated data. Please clear your browser cache, reload the game and check the training tab. The issue should be resolved. 
Jul 15, 2018, 13:3007/15/18
Jul 15, 2018, 13:33(edited)
03/28/17
7
I forgot to mention in my post, clearing cache was the first thing I did. Just did it again for the sake of your message. The bug is still there.

Fresh new screenshot after clearing browser cache the second time



Jul 15, 2018, 13:4107/15/18
03/28/17
7
And I also tried on a different browser (I use Chrome, tried on Edge), same problem.
Agent PavelTechnical Support
Jul 16, 2018, 11:3007/16/18
07/02/15
4523
Antonio said:

And I also tried on a different browser (I use Chrome, tried on Edge), same problem.
Please log into the game via Incognito mode in your browser, and try to reproduce the issue. Also, please clarify if the issue has been resolved after reloading the game. 
Jul 17, 2018, 03:1107/17/18
03/28/17
7

The issue is still there. Also tried InPrivate mode in Edge as you suggested. Same result (Couldn't get flash to work with Chrome Incognito mode).



Agent PavelTechnical Support
Jul 17, 2018, 15:3207/17/18
07/02/15
4523
I will clarify this case with our developers and get back to you.
Jul 19, 2018, 04:2207/19/18
03/28/17
7

I really hope this isn't related to my negative token balance. I am already unable to update agreements that DON'T require drachmas because of that.


I will clarify this case with our developers and get back to you.

Agent PavelTechnical Support
Jul 20, 2018, 10:5707/20/18
07/02/15
4523

Antonio said:


I really hope this isn't related to my negative token balance. I am already unable to update agreements that DON'T require drachmas because of that.


I will clarify this case with our developers and get back to you.

The devs have located the issue and fix it as soon as possible. Thank you for your report and cooperation!


Jul 29, 2018, 17:3607/29/18
03/28/17
7

Well Pavel, pray tell when "as soon as possible" is gonna be ? 2 weeks have passed since I posted this and the issue was going for 1 week before, so it's now 3 weeks since I can build any new troops.


Agent Pavel said:


Antonio said:


I really hope this isn't related to my negative token balance. I am already unable to update agreements that DON'T require drachmas because of that.


I will clarify this case with our developers and get back to you.

The devs have located the issue and fix it as soon as possible. Thank you for your report and cooperation!



Agent PavelTechnical Support
Jul 30, 2018, 10:2107/30/18
07/02/15
4523
Antonio said:

Well Pavel, pray tell when "as soon as possible" is gonna be ? 2 weeks have passed since I posted this and the issue was going for 1 week before, so it's now 3 weeks since I can build any new troops.


Agent Pavel said:


Antonio said:


I really hope this isn't related to my negative token balance. I am already unable to update agreements that DON'T require drachmas because of that.


I will clarify this case with our developers and get back to you.

The devs have located the issue and fix it as soon as possible. Thank you for your report and cooperation!



This situation should be resolved today or tomorrow. The servers are going to be updated. 
Jul 30, 2018, 22:0607/30/18
Jul 30, 2018, 22:20(edited)
03/28/17
7
Thank you, the bug was fixed
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