All Categories

Impossible to enlarge the city

Impossible to enlarge the city

Search
Moderators for Sparta: War of Empires
Moderators wanted!
May 28, 2018, 08:5805/28/18
08/09/16
6

Impossible to enlarge the city

Dear Plarium, despite of the enough numer of friends, I cannot enlarge my city (3205;-1525). A message occurs signing the number of resources is limited. Please, verify this bug. Thanks in advance
Views
2k
Comments
7
Comments
Agent PavelTechnical Support
May 28, 2018, 09:4605/28/18
07/02/15
4523

Hello, Archon!

Please provide us with the more detailed information about the issue and attach the screenshots illustrating it. Here is an instruction how to report bugs.

May 28, 2018, 12:5705/28/18
08/09/16
6

Thanks for the information. The following are the detailed information on the bug.


Platform: Plarium.com

Server: The Glorious Valley

City position: X:3205 Y:-1525

Having reached the amount of friends (10), I wish to enlarge the city. Clicking on the blue flags, I press the button "Amici" (="friends").

http://prntscr.com/jnle6l

The following pop-up appears on the screen:

http://prntscr.com/jnlepf

"Archon, you have not enough resources"

Now I have 13 friends but the result is always the same. I cannot enlarge the city.

Agent PavelTechnical Support
May 29, 2018, 12:0705/29/18
07/02/15
4523
Jaffar said:

Thanks for the information. The following are the detailed information on the bug.


Platform: Plarium.com

Server: The Glorious Valley

City position: X:3205 Y:-1525

Having reached the amount of friends (10), I wish to enlarge the city. Clicking on the blue flags, I press the button "Amici" (="friends").

http://prntscr.com/jnle6l

The following pop-up appears on the screen:

http://prntscr.com/jnlepf

"Archon, you have not enough resources"

Now I have 13 friends but the result is always the same. I cannot enlarge the city.

I have tested this feature and have not experienced any issues. Could you please try to log into the game via Incognito mode and try to expand your City? 
May 29, 2018, 14:3605/29/18
08/09/16
6
Nothing has changed. I cannot enlarge the city. I have log into the game via incognito mode, I have cleaned the browser cache. Nothing. There is always the same error pop-up.
May 29, 2018, 14:3805/29/18
08/09/16
6
I can just add, among the few cities I'm working on, this is the only city has been updated with the new interface. The other ones are still under the old interface.
Agent PavelTechnical Support
May 30, 2018, 09:0205/30/18
May 30, 2018, 09:08(edited)
07/02/15
4523

Jaffar said:


I can just add, among the few cities I'm working on, this is the only city has been updated with the new interface. The other ones are still under the old interface.

Thank you for the details!

Please download our official app and log into the game via the app. Here is a link.

Please inform me if you are able to unlock the slot with the app. 
May 30, 2018, 14:3505/30/18
08/09/16
6

Thanks, now it's working.