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Not getting Phylarch bonus

10 Replies
cbright76
10 May, 2017, 4:18 PM UTC

I've activated Skill Discovery Speed, my level is at 50% but it doesn't seem to work. Is there a cap to how many skills you can use with this bonus?

UTC +5:00
The Irate Penguin
Moderator
10 May, 2017, 4:31 PM UTC

cbright76 said:


I've activated Skill Discovery Speed, my level is at 50% but it doesn't seem to work. Is there a cap to how many skills you can use with this bonus?

When you activate the Skill Discovery Speed skill ...


... and check the skill currently being upgraded ...


... the "time to complete values" do not change?


I haven't seen that happeining. You are certain the skill isi selected and active?

Cheers
P:


"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
cbright76
11 May, 2017, 3:23 PM UTC

When I active the Skill Discovery Speed, it dosen't work. WHY?

UTC +5:00
The Irate Penguin
Moderator
11 May, 2017, 4:24 PM UTC

cbright76 said:


When I active the Skill Discovery Speed, it dosen't work. WHY?

And you have compared the "time to complete" values of the skill currently under upgrade both before and after activation? Does it not change at all or not by the expected amount? I'm just asking again since this is an error that hasn't cropped up before at all.

Cheers
P.

"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
cbright76
11 May, 2017, 7:53 PM UTC
The time does not change at all. I am NOT getting the bonus.
UTC +5:00
The Irate Penguin
Moderator
12 May, 2017, 12:35 AM UTC

cbright76 said:


The time does not change at all. I am NOT getting the bonus.

Then please report this to Customer Support, as forum moderators have neither the tools nor the user rights to access player accounts and in-game transactions. Please also supply Customer Support with as exact a report as possible, including a detailed description, a timeline, screenshots if applicable as well as any other details you might have noted.

Thank you, and if you find the time, let us know here how this turned out.

Cheers
P.

"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
cbright76
13 May, 2017, 1:44 AM UTC
The problem has been fix. Thanks Irate Penguin.
UTC +5:00
The Irate Penguin
Moderator
13 May, 2017, 11:27 AM UTC

cbright76 said:


The problem has been fix. Thanks Irate Penguin.

Glad to hear it CBright, what was the issue, do you know?

Cheers
P.

"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
cbright76
14 May, 2017, 7:13 PM UTC
I don't what the issue was but, I have to send another ticket because it's happening again.
UTC +5:00
The Irate Penguin
Moderator
15 May, 2017, 7:33 AM UTC

cbright76 said:


I don't what the issue was but, I have to send another ticket because it's happening again.

Sorry to hear that, hope Support manages a more lasting solution!

Cheers
P.

"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
The Irate Penguin
Moderator
24 May, 2017, 10:38 PM UTC

Thread closed. See this thread for further comments.


"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
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