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Not getting Phylarch bonus

Not getting Phylarch bonus

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May 10, 2017, 16:1805/10/17
11

Not getting Phylarch bonus

I've activated Skill Discovery Speed, my level is at 50% but it doesn't seem to work. Is there a cap to how many skills you can use with this bonus?

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May 10, 2017, 16:3105/10/17
May 10, 2017, 16:38(edited)
774

cbright76 said:


I've activated Skill Discovery Speed, my level is at 50% but it doesn't seem to work. Is there a cap to how many skills you can use with this bonus?

When you activate the Skill Discovery Speed skill ...


... and check the skill currently being upgraded ...


... the "time to complete values" do not change?


I haven't seen that happeining. You are certain the skill isi selected and active?

Cheers
P:


May 11, 2017, 15:2305/11/17
11

When I active the Skill Discovery Speed, it dosen't work. WHY?

May 11, 2017, 16:2405/11/17
774

cbright76 said:


When I active the Skill Discovery Speed, it dosen't work. WHY?

And you have compared the "time to complete" values of the skill currently under upgrade both before and after activation? Does it not change at all or not by the expected amount? I'm just asking again since this is an error that hasn't cropped up before at all.

Cheers
P.

May 11, 2017, 19:5305/11/17
May 11, 2017, 19:55(edited)
11
The time does not change at all. I am NOT getting the bonus.
May 12, 2017, 00:3505/12/17
774

cbright76 said:


The time does not change at all. I am NOT getting the bonus.

Then please report this to Customer Support, as forum moderators have neither the tools nor the user rights to access player accounts and in-game transactions. Please also supply Customer Support with as exact a report as possible, including a detailed description, a timeline, screenshots if applicable as well as any other details you might have noted.

Thank you, and if you find the time, let us know here how this turned out.

Cheers
P.

May 13, 2017, 01:4405/13/17
11
The problem has been fix. Thanks Irate Penguin.
May 13, 2017, 11:2705/13/17
774

cbright76 said:


The problem has been fix. Thanks Irate Penguin.

Glad to hear it CBright, what was the issue, do you know?

Cheers
P.

May 14, 2017, 19:1305/14/17
11
I don't what the issue was but, I have to send another ticket because it's happening again.
May 15, 2017, 07:3305/15/17
774

cbright76 said:


I don't what the issue was but, I have to send another ticket because it's happening again.

Sorry to hear that, hope Support manages a more lasting solution!

Cheers
P.

May 24, 2017, 22:3805/24/17
774

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