Missing Tribute Offerings

5 Replies
chakrab
24 April, 2017, 3:35 PM UTC
The achievement counter for tribute offerings (periphetes, procrustes, antheus) does not seem to be counting properly. I click on atleast 10 items daily and let's say only 6-7 adds up. It's worse when I click on items on a friend's land. Tried refreshing the browser and no help. The count always seem to short change me on the number of clicks. Makes gathering 10k items much difficult. 
UTC -5:00
Alyona Kolomiitseva
Community Manager
25 April, 2017, 10:49 AM UTC
Hi! When you refresh the page, do they add up?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
chakrab
25 April, 2017, 2:48 PM UTC
no they don't. i have also noticed that if i don't claim the offerings on my city, i see similar offerings in other cities (specially seiged ones) and even though i click on them, they don't add up.
UTC -5:00
Alyona Kolomiitseva
Community Manager
26 April, 2017, 8:13 AM UTC
chakrab said:

no they don't. i have also noticed that if i don't claim the offerings on my city, i see similar offerings in other cities (specially seiged ones) and even though i click on them, they don't add up.
If you can capture a video of a bug, please send it to our Support Team, they will try to reproduce it.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Bye
27 April, 2017, 10:44 AM UTC

Hadn't had a chance to try this, but today's my day off so ... :-)

 It seems chakrab might be on to something here. I collected tributes both from my own and a befriended city and got this:

A. Initial Tribute Achievement values:


B. Collection at befriended city:


C. Updated tribute achievement values:

D. Collection in my home city:

E. Updated tribute achievement values:

 

All values are off, totalling 11 unaccounted for items:


Cheers
P.

Note: hard page refreshes were inserted between each of the above steps.

UTC +2:00
Alyona Kolomiitseva
Community Manager
28 April, 2017, 8:27 AM UTC
Thank you for the details! I will forward it to our devs.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
1723464 users registered; 42956 topics; 270700 posts; our newest member:WhiteWolf74