lost level

2 Replies
joldfield1964
21 April, 2017, 12:32 AM UTC

I don't know if you upgraded the game, but the next day I went from level 59 to level 30 and I do not know how to recover what

I had lost. I tried switching servers but that did no good, I am about to give up and quit, besides its starting to cost to much

I
UTC +7:00
The Irate Penguin
Moderator
21 April, 2017, 4:32 AM UTC

joldfield1964 said:


I don't know if you upgraded the game, but the next day I went from level 59 to level 30 and I do not know how to recover what


I had lost. I tried switching servers but that did no good, I am about to give up and quit, besides its starting to cost to much


I

Good morning joldfield1964,

Please report this to Customer Support immediately, as forum moderators have neither the tools nor the access rights to look inzo player accounts and game transactions. Please also supply Customer Support with as exact a report as possible, including level changes, date and time of the occurrence and any other details you might have noted.

Thank you, and if you find the time, let us know here how this turned out.

Cheers

P.


"Work like you don't need the money, love like you've never been hurt, dance as if no one were watching." (Satchel Paige) - https://youtu.be/dy4kaB4HmyQ
UTC +2:00
Drag-Theseus
Moderator
22 April, 2017, 6:50 PM UTC
Maybe you have more accounts and maybe you logged in on someother.. I have no idea..first time to hear this
I'm just Time Lord....
UTC +7:00
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