Protection bubble taken away when game reset, and troops lost because of this
Location: UK England
User ID: 1183238
12 April, 2017, 11:39 PM UTC
This is a message for someone else, as they can't get in to sort their own complaint.
The guy in question is.... Lord Raider -3054 -974 House Of Batiatus coalition.
He had his troops in a protection bubble, when the game reset, it took the bubble away, and he was raided, losing troops.Can someone contact him to resolve this issue please.
User ID: 1328896
13 April, 2017, 7:34 AM UTC
Personally such thing has never happened to me.
Does he have screenshots that show those facts?
Even if he doesn't tell him to submit a ticket to Plarium Support https://plariumsupport.zendesk.com/hc/en-us/requests/new.
They will investigate the issue further and check what happened and how.
But screenshots would be much appreciated cause they make devs' job easier.