Alternative accounts

49 Replies
Xena
Moderator
4 February, 2017, 12:53 PM UTC

Tonaya said:

i have better things to do,today is my birthday,but if you are brave moderator,post your coordinates or send me by msg,i'll explain to  you where i was last 7 days and how non coiner Tonaya hit hard,and to show you what pain is >:)


long live Tonaya 

Happy Birthday then Tonaya! Hope you complain less now that you have grown older! 

Warrior Princess
UTC +2:00
Tonaya
5 February, 2017, 1:42 PM UTC

thank you,i'll stop to complain at all if just one of my suggestions will be accepted

all my suggestions are declined,like i smell bad or something

Tonaya 

UTC +0:00
Xena
Moderator
5 February, 2017, 4:29 PM UTC

Tonaya said:


thank you,i'll stop to complain at all if just one of my suggestions will be accepted

all my suggestions are declined,like i smell bad or something

Tonaya 

Lol nothing to do with smelling bad or not Tonaya.

I guess your changes will effect the balance of the game and probably that's why they are not accepted!

Warrior Princess
UTC +2:00
FlyinTiger
5 February, 2017, 5:23 PM UTC
What balance?
W
UTC +0:00
Xena
Moderator
5 February, 2017, 10:53 PM UTC
FlyinTiger said:

What balance?
There is a balance in the game and every new feature that is added needs to maintain this balance that's why some suggestions are accepted and some are not! Can't really explain more that's just it!
Warrior Princess
UTC +2:00
Tonaya
6 February, 2017, 1:06 AM UTC

Xena said:


Tonaya said:


thank you,i'll stop to complain at all if just one of my suggestions will be accepted

all my suggestions are declined,like i smell bad or something

Tonaya 

Lol nothing to do with smelling bad or not Tonaya.

I guess your changes will effect the balance of the game and probably that's why they are not accepted!

btw Tonaya smell good,if you give me your coordinates,i'll show you and then we can have fun together :)


Tonaya
UTC +0:00
Alyona Kolomiitseva
Community Manager
6 February, 2017, 10:11 AM UTC
Tonaya, your suggestions were declined for certain reasons that are stated under each one of them. Please read the "Which suggestions we (do not) accept" thread to get more information.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Tonaya
7 February, 2017, 3:58 AM UTC

i love you Alyona  

       

Tonaya 
UTC +0:00
Alyona Kolomiitseva
Community Manager
7 February, 2017, 1:12 PM UTC
Tonaya said:

i love you Alyona  

       

Tonaya 
That is good to know, Tonaya. Can I hope that someday you'll love my "Declined" answers as well? 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Tonaya
8 February, 2017, 5:18 AM UTC

Alyona Kolomiitseva said:


Tonaya said:


i love you Alyona  

       

Tonaya 
That is good to know, Tonaya. Can I hope that someday you'll love my "Declined" answers as well? 

i am already enjoying your declining,if i see its not all red answers i go and wash my face with cold water and check it again 8)

you are mean to me ^^

picture explains more than a thousand words


http://prnt.sc/dwj1tm



Tonaya 

UTC +0:00
Dorieas
8 February, 2017, 8:19 AM UTC

Happy Birthday Tonaya... 

To the point after all If Tonaya (and i believe him as I know him as a player) denounced those alts to Plarium Support and they did nothing that means:

A.) Αbolish Plarium Support team as it is useless so you can save some cash in the company... So far they did nothing for raid bugs too...

B.) Change the rules about Alternative accounts so all players by equal.. Especially in Tribute rankings the 90% of players in the top 10 they have 3 alt accs each so its difficult for someone without alts to join top 10...

C.) Please train and use the Moderators as key players to help other players on the game and not as Plarium's advocates...

A Leader Leads By Example Not By Forge...
UTC +3:00
Alyona Kolomiitseva
Community Manager
8 February, 2017, 9:22 AM UTC
Tonaya said:


i am already enjoying your declining,if i see its not all red answers i go and wash my face with cold water and check it again 8)

you are mean to me ^^

picture explains more than a thousand words


http://prnt.sc/dwj1tm



Tonaya 

I'm not mean, Tonaya, I just have some strict rules about player suggestions :)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Alyona Kolomiitseva
Community Manager
8 February, 2017, 9:29 AM UTC

Dorieas said:



A.) Αbolish Plarium Support team as it is useless so you can save some cash in the company... So far they did nothing for raid bugs too...

B.) Change the rules about Alternative accounts so all players by equal.. Especially in Tribute rankings the 90% of players in the top 10 they have 3 alt accs each so its difficult for someone without alts to join top 10...

C.) Please train and use the Moderators as key players to help other players on the game and not as Plarium's advocates...

1) Support Team doesn't fix any bugs. Raid bug report was passed to our devs, they will check it.

2) By changing rules what exactly do you mean?

3) Our moderators are experienced players that handle most of the issues on Forum. Do you have some examples when they couldn't help with gameplay issues?

Please note that Moderators cannot solve any technical issues, as they aren't Support agents, they are players, just like you. 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Dorieas
8 February, 2017, 11:08 AM UTC

Alyona Kolomiitseva said:


Dorieas said:



A.) Αbolish Plarium Support team as it is useless so you can save some cash in the company... So far they did nothing for raid bugs too...

B.) Change the rules about Alternative accounts so all players by equal.. Especially in Tribute rankings the 90% of players in the top 10 they have 3 alt accs each so its difficult for someone without alts to join top 10...

C.) Please train and use the Moderators as key players to help other players on the game and not as Plarium's advocates...

1) Support Team doesn't fix any bugs. Raid bug report was passed to our devs, they will check it.

2) By changing rules what exactly do you mean?

3) Our moderators are experienced players that handle most of the issues on Forum. Do you have some examples when they couldn't help with gameplay issues?

Please note that Moderators cannot solve any technical issues, as they aren't Support agents, they are players, just like you. 

1)Then change or abolish Plarium devs as so far i didnt see to knock any alt acc out of the game or fixed raid bugs and now the false boat trick bugs...

2) I mean if Devs cant knock out alt accounts, then change the rule about alt accs policy.. Let all players to be equal and have alts.. As I told you the 90% of players in  Top 10 in Tribute ranking they have 3 alt accs at least... They log in daily in that accs and keep them siege so every 2 weeks they have the most easy drhs in the game from anybody else.. Do you think is that fair for the rest of players who are killing army to siege real active players for the Tribute Ranking?

3) Some of yr Moderators (not all) they try to defend Plarium politics about gaming or bugs... Thats not them job... A better cooperation between Moderators, Devs, Support team or Plarium agents it ll give better results to the game and to the technical issues...

4) Its better for Plarium and players if Plarium make a topic about alt accs and anytime knock out one of them let players knows it... That it ll helps Plarium to win again the trust it losts about fair gaming and make players to think twice if they create a second account...


A Leader Leads By Example Not By Forge...
UTC +3:00
Tonaya
8 February, 2017, 5:42 PM UTC

Dorieas said:


Happy Birthday Tonaya... 

To the point after all If Tonaya (and i believe him as I know him as a player) denounced those alts to Plarium Support and they did nothing that means:

A.) Αbolish Plarium Support team as it is useless so you can save some cash in the company... So far they did nothing for raid bugs too...

B.) Change the rules about Alternative accounts so all players by equal.. Especially in Tribute rankings the 90% of players in the top 10 they have 3 alt accs each so its difficult for someone without alts to join top 10...

C.) Please train and use the Moderators as key players to help other players on the game and not as Plarium's advocates...

hi Dorieas,thank you for happy birthday msg :)

i didnt denounced any alt,i just did ask isnt it fobidden to publicly show coordinates from other players,because i saw on other treads,how Alyona and moderators said its forbidden.but they explained after,its forbidden if you call others to attack them.

after a long time,thinking about it,and now i am sure that i cant change nothing about the game,not a single thing,Alyona and some moderators just pulling Tonaya's nose,and from time to time they punish me.i dont like that and i dont need that kind of behavior in my life at all.

so,i wont be there where i am not welcome.

i did try,i failed.

Goodbye all


Tonaya

UTC +0:00
Alyona Kolomiitseva
Community Manager
9 February, 2017, 9:13 AM UTC

Dorieas said:



1)Then change or abolish Plarium devs as so far i didnt see to knock any alt acc out of the game or fixed raid bugs and now the false boat trick bugs...

2) I mean if Devs cant knock out alt accounts, then change the rule about alt accs policy.. Let all players to be equal and have alts.. As I told you the 90% of players in  Top 10 in Tribute ranking they have 3 alt accs at least... They log in daily in that accs and keep them siege so every 2 weeks they have the most easy drhs in the game from anybody else.. Do you think is that fair for the rest of players who are killing army to siege real active players for the Tribute Ranking?

3) Some of yr Moderators (not all) they try to defend Plarium politics about gaming or bugs... Thats not them job... A better cooperation between Moderators, Devs, Support team or Plarium agents it ll give better results to the game and to the technical issues...

4) Its better for Plarium and players if Plarium make a topic about alt accs and anytime knock out one of them let players knows it... That it ll helps Plarium to win again the trust it losts about fair gaming and make players to think twice if they create a second account...


1) Devs are not responsible for any in-game violations. They have their own tasks. Fixing bugs, creating new game features. All violations can be reported only to Support. They are the only people in the whole Plarium, who can check player accounts, identify violations and ban players or punish them in any other way. 

2) So you suggest making alts legal? :) How do you think, how many players will support this change?

3) As you're not one of the Moderators, you can't know how we cooperate with them, right? In any other case I would ask you how we can improve our cooperation, but I don't think you have enough information to give any advice. As for the Devs, they're not cooperating with players directly. Neither with Mods, nor with other players. They have Community Managers that pass them all feedback. And as for the Support Team, there's only one way to cooperate with them: submit a ticket. CMs do not pass your issues to Support, all issues should be sent by players experiencing them, and Support will communicate only with those players.

4) That would be violation of our Privacy Policy. All actions taken against game accounts can be shared only with account owners and cannot be shared with third parties.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Vodkaonice
9 February, 2017, 11:38 AM UTC

Alyona Kolomiitseva said:


Dorieas said:



1)Then change or abolish Plarium devs as so far i didnt see to knock any alt acc out of the game or fixed raid bugs and now the false boat trick bugs...

2) I mean if Devs cant knock out alt accounts, then change the rule about alt accs policy.. Let all players to be equal and have alts.. As I told you the 90% of players in  Top 10 in Tribute ranking they have 3 alt accs at least... They log in daily in that accs and keep them siege so every 2 weeks they have the most easy drhs in the game from anybody else.. Do you think is that fair for the rest of players who are killing army to siege real active players for the Tribute Ranking?

3) Some of yr Moderators (not all) they try to defend Plarium politics about gaming or bugs... Thats not them job... A better cooperation between Moderators, Devs, Support team or Plarium agents it ll give better results to the game and to the technical issues...

4) Its better for Plarium and players if Plarium make a topic about alt accs and anytime knock out one of them let players knows it... That it ll helps Plarium to win again the trust it losts about fair gaming and make players to think twice if they create a second account...


1) Devs are not responsible for any in-game violations. They have their own tasks. Fixing bugs, creating new game features. All violations can be reported only to Support. They are the only people in the whole Plarium, who can check player accounts, identify violations and ban players or punish them in any other way. 

2) So you suggest making alts legal? :) How do you think, how many players will support this change?

3) As you're not one of the Moderators, you can't know how we cooperate with them, right? In any other case I would ask you how we can improve our cooperation, but I don't think you have enough information to give any advice. As for the Devs, they're not cooperating with players directly. Neither with Mods, nor with other players. They have Community Managers that pass them all feedback. And as for the Support Team, there's only one way to cooperate with them: submit a ticket. CMs do not pass your issues to Support, all issues should be sent by players experiencing them, and Support will communicate only with those players.

4) That would be violation of our Privacy Policy. All actions taken against game accounts can be shared only with account owners and cannot be shared with third parties.

whether alts are legal or not :P

ther are already sooo many players with Alts that it wouldnt make any difference at all haha
UTC +1:00
Xena
Moderator
9 February, 2017, 9:32 PM UTC

Tonaya said:


hi Dorieas,thank you for happy birthday msg :)

i didnt denounced any alt,i just did ask isnt it fobidden to publicly show coordinates from other players,because i saw on other treads,how Alyona and moderators said its forbidden.but they explained after,its forbidden if you call others to attack them.

after a long time,thinking about it,and now i am sure that i cant change nothing about the game,not a single thing,Alyona and some moderators just pulling Tonaya's nose,and from time to time they punish me.i dont like that and i dont need that kind of behavior in my life at all.

so,i wont be there where i am not welcome.

i did try,i failed.

Goodbye all


Tonaya

Where are you going Tonaya? Are you leaving Forum?  

You don't understand that it's not up to us to change anything in the game! We don't get to make any decisions about that! 

Our job is to offer our own experience in the game, guidance and advice and solve questions that people may have about things in the game.

But that's just it! Nothing more, nothing less! We don't have a personal issue with any of you and if you think so then you are mistaken!

I really hope you don't go! Take your time if you need but come back! 

Warrior Princess
UTC +2:00
Xena
Moderator
9 February, 2017, 9:33 PM UTC
Vodkaonice said:

whether alts are legal or not :P

ther are already sooo many players with Alts that it wouldnt make any difference at all haha
I'm really sure it would make a difference for all if alts were banned but that's not up to us to decide! 
Warrior Princess
UTC +2:00
Vodkaonice
9 February, 2017, 11:07 PM UTC

yes but plarium according to the rules forbids alts....

so they should ban them...

but obviously they make money on the alts to ... so why would they ever do that! 
UTC +1:00
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