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Why is the game so unstable? What happens when you loose stuff because of it?

Why is the game so unstable? What happens when you loose stuff because of it?

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Jan 29, 2017, 19:1401/29/17
06/17/15
23

Why is the game so unstable? What happens when you loose stuff because of it?

Why does the game continue to be so unstable?

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Jan 29, 2017, 21:4301/29/17
09/16/15
165

mabreu said:


Why does the game continue to be so unstable?

Hello Archon

If you ever feel that you have been harmed by some kind of problem that overtakes you, please contact our support team and give them all the information they need to investigate what has happened, they will help you for sure, don´t worry.

Feb 11, 2017, 15:0602/11/17
Feb 11, 2017, 15:09(edited)
03/17/15
26

dont lie to the man tell him the truth, they dont care if you have a problem,  look below when I had a problem, 6 days later and still no reply

Jack The Ripper 05.02.2017 | 20:00

i was sending my reinforcement to our pan 241 so I could collect the ori 15000 pieces. When my men arrive they never went inside so I couldnt get the ori. so I went to tracking and it said my men were entering the pan. I waited and waited and they were still entering, so I cleared my cache and logged back in and the message was the same, my reinforcements were entering the pantheon. so I rebooted my computer and when I logged in, it still say my men are entering the pantheon.. I cant get them back, no message showing them in the pan in the war council, they are stuck in limbo, now I can get my men or the ori.

Does this mean I got ripped off, how do i get my men back and the ori I couldnt get because your game is messed up.


Jack Campos

UserJack Campos 11.02.2017 | 17:14

why dont you answer my problem and give me back the men I lost because of your bad code.

Feb 11, 2017, 19:4202/11/17
775

mabreu said:


Why does the game continue to be so unstable?

Can't say I have any major issues regarding stability, although when keeping the game running for 5 hours or more, there does appear to be a memory leak which lets processes hog quite a bit of RAM. Restarting the browser usually solves the issue; in Chrome, using the "--process-per-site" startup option helps only if you're running lots of other web apps but you can check the Chrome Task Manager to ensure mem usage is not getting out of hand and kill processes if need be.


That's really my only tech issue which I tentatively attribute to Plarium since it appears in Chrome, FF and IE but, to be fair, it is a common malaise of many web-based apps. 

Running the risk of someone suggesting that I'm sucking up to Plarium :-): I've been playing MMOG's since the 1990s and this site is easily in the top 20% in regarding stability, availability, live-update and other technical issues. I spent most of 2014 and 2015 playing Gameloft games which was a much more trying experience.

You might want to go through the suggestions in the following post, including following the therein contained links:

http://plarium.com/forum/en/sparta-war-of-empires/bug-reports/23949_loading-issues-5/?post=127443 

Cheers Dio

Feb 11, 2017, 21:5402/11/17
Feb 11, 2017, 21:56(edited)
03/17/15
26

that was a support ticket and now 7 days and no answer. As for the men and the ori I wanted , four hours later I went to bed and when I woke up all my men were dead, gone or who knows. 


so you can see why I have no faith in the support team and they never answer my questions within 4 days or less. sometimes they dont even answer them, or give me some bs and then they close the ticket without letting me respond to their lies and bs.



Feb 12, 2017, 14:3002/12/17
11/05/15
1211
can you post your ticket number up here please so the CM can chase it up for you?
Feb 21, 2017, 17:2402/21/17
08/21/14
1028

as english is not my language,i assume UNSTABLE means when horse is not in the stable 8)


Tonaya 
Feb 21, 2017, 17:3802/21/17
Feb 21, 2017, 17:38(edited)
775
Tonaya said:

as english is not my language,i assume UNSTABLE means when horse is not in the stable 8)


Tonaya 
And should a trickster talk you out of your horse, that would be a con-stable.
Feb 22, 2017, 03:4202/22/17
Feb 22, 2017, 03:45(edited)
01/22/17
14

mabreu said:


Why does the game continue to be so unstable?

I lost 600 drachma in this game today from bugs in the software. I wan tit replenished in the Glorious Valley.


Case in point: I recalled a miscued attack on Persians. I sent offense instead of defense. I was notified of a 300 drachma charge for it and I accepted. The icon showed my team still going to the attack, I tried to recall them again. A notification said that no units were there. Got back to home page and was 600 drachmas short. 300 x 2


Again I was on a raid against a player on the map. It was a long raid so I was looking around and found a more suitable player for the raid. I recalled my units. No page indicating a 300 drachma fee was displayed. I get back to the home page and again I'm 300 drachma short.


I've spent CC monies in here for drachmas. I want my 600 drachmas replenished to my Glorious Valley account.


I do understand that no software is perfect. You may want to report this to the developers.

Feb 22, 2017, 04:3902/22/17
775

johnjohnxxx69 said:


mabreu said:


Why does the game continue to be so unstable?

I lost 600 drachma in this game today from bugs in the software. I wan tit replenished in the Glorious Valley.


Case in point: I recalled a miscued attack on Persians. I sent offense instead of defense. I was notified of a 300 drachma charge for it and I accepted. The icon showed my team still going to the attack, I tried to recall them again. A notification said that no units were there. Got back to home page and was 600 drachmas short. 300 x 2


Again I was on a raid against a player on the map. It was a long raid so I was looking around and found a more suitable player for the raid. I recalled my units. No page indicating a 300 drachma fee was displayed. I get back to the home page and again I'm 300 drachma short.


I've spent CC monies in here for drachmas. I want my 600 drachmas replenished to my Glorious Valley account.


I do understand that no software is perfect. You may want to report this to the developers.

Good morning Mabreu,

you should contact Plarium Support, they'll have the tools to examine the transactions.

Cheers Dio

Feb 22, 2017, 15:4702/22/17
Feb 23, 2017, 10:14(edited)
08/21/14
1028

here it is:

it is not drachma breeze,but breeze it is 8)

Tonaya 

Alyona KolomiitsevaCommunity Manager
Feb 23, 2017, 10:1502/23/17
09/17/15
8278
Tonaya said:

here it is:

it is not drachma breeze,but breeze it is 8)

Tonaya 

Tonaya, posting such videos in Game Discussion thread is a bit inappropriate :)
Feb 23, 2017, 13:4302/23/17
08/21/14
1028

Alyona Kolomiitseva said:


Tonaya said:


here it is:

it is not drachma breeze,but breeze it is 8)

Tonaya 

Tonaya, posting such videos in Game Discussion thread is a bit inappropriate :)

I thought you like horses,Alyona

Alyona KolomiitsevaCommunity Manager
Feb 24, 2017, 10:0902/24/17
09/17/15
8278
Tonaya said:


I thought you like horses,Alyona

Everyone likes horses, Tonaya. But please, post such content in Tavern.
Feb 25, 2017, 03:2602/25/17
08/21/14
1028

johnjohnxxx69 said:


mabreu said:


Why does the game continue to be so unstable?

I lost 600 drachma in this game today from bugs in the software. I wan tit replenished in the Glorious Valley.


Case in point: I recalled a miscued attack on Persians. I sent offense instead of defense. I was notified of a 300 drachma charge for it and I accepted. The icon showed my team still going to the attack, I tried to recall them again. A notification said that no units were there. Got back to home page and was 600 drachmas short. 300 x 2


Again I was on a raid against a player on the map. It was a long raid so I was looking around and found a more suitable player for the raid. I recalled my units. No page indicating a 300 drachma fee was displayed. I get back to the home page and again I'm 300 drachma short.


I've spent CC monies in here for drachmas. I want my 600 drachmas replenished to my Glorious Valley account.


I do understand that no software is perfect. You may want to report this to the developers.

John,just ask Alyona,i am more then sure that she will help you and return you those 600 drachma :)


Tonaya 

Alyona KolomiitsevaCommunity Manager
Feb 27, 2017, 10:3302/27/17
09/17/15
8278
Tonaya said:



John,just ask Alyona,i am more then sure that she will help you and return you those 600 drachma :)


Tonaya 

Not quite. Such issues should be reported to Support, not CMs.
Feb 28, 2017, 03:4802/28/17
Feb 28, 2017, 03:48(edited)
08/21/14
1028

Alyona Kolomiitseva said:


Tonaya said:




John,just ask Alyona,i am more then sure that she will help you and return you those 600 drachma :)


Tonaya 

Not quite. Such issues should be reported to Support, not CMs.

hmmm,when i report'd some Tonaya's issues,you were there on support ^^


Tonaya 
Alyona KolomiitsevaCommunity Manager
Feb 28, 2017, 12:5102/28/17
09/17/15
8278
Tonaya said:

hmmm,when i report'd some Tonaya's issues,you were there on support ^^


Tonaya 
I review only forum-related issues. All technical issues are for Support Team.
Feb 28, 2017, 20:2002/28/17
08/21/14
1028

Alyona Kolomiitseva said:


Tonaya said:

hmmm,when i report'd some Tonaya's issues,you were there on support ^^


Tonaya 
I review only forum-related issues. All technical issues are for Support Team.

this is more accurate:I review only forum-related with Tonaya issues. All technical issues are for Support Team.


Tonaya the issue 

Alyona KolomiitsevaCommunity Manager
Mar 1, 2017, 10:3903/01/17
09/17/15
8278
I check reports from all players, not only Tonaya :) As I know more about all forum violations than Support.
May 19, 2017, 13:5305/19/17
2

My game was unstable and I sent a raid instead of a defense, I would like to get my units back