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Message Count Wrong (bugged for a few months now)

2 Replies
nltn
14 December, 2016, 12:24 PM UTC

Hi.


How about spending a few hours of dev time to fix the numerous small yet overly annoying and quite visible bugs. I am sure such a ridiculously small regression can be fixed within an hour, yet thousands of people are seeing these incorrect message counts, because of which we start missing messages and skip over some due to the count giving misleading information.


I understand this is not the place that bugs get fixed, but please, community managers/Plarium staff - take note of yet another annoyed customer with the horrible in-game and customer service you provide and amazingly slow reaction times you show us with regards to fixing outstanding issues that frankly add up so much that they can completely ruin the user experience.


Thank you.


P.s. to further describe the bug: you see X (2...6..7) new messages in the notification circle, yet you have no new messages. When you actually have a new message, the number increases, if you click 'mark all as read' counter goes to 0, then once you close the inbox it shows the wrong info again.



UTC +3:00
Drag-Theseus
Moderator
14 December, 2016, 2:22 PM UTC
There should be update today.. devs should fix most of bugs
I'm just Time Lord....
UTC +7:00
nltn
14 December, 2016, 3:30 PM UTC
It would be like an early Christmas miracle if that happens!
UTC +3:00
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