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Unable to purchase 'Harvest Packs'

5 Replies
Flipper
24 November, 2016, 3:23 PM UTC

Hi, Unable to purchase 'Harvest Packs'. clicking 'Purchase' however no options highlighted to 'Checkout' to.


Thanks 

UTC +8:00
Nuno Paiva
24 November, 2016, 6:05 PM UTC

Hello Archon, 

please submit a ticket to our support team, and please add a screenshot

Here you have the link > http://support.plarium.com/ensparta/Tickets/Submit/RenderForm/52

Thank you.

UTC +1:00
1OldTrekkie
28 November, 2016, 4:54 AM UTC
Flipper said:

Hi, Unable to purchase 'Harvest Packs'. clicking 'Purchase' however no options highlighted to 'Checkout' to.


Thanks 

Me too, and  it ends soon! I click on "checkout" and it won't go to PayPal. it just stays on a blank page.
UTC +5:00
Xena
Moderator
28 November, 2016, 1:50 PM UTC

Hello Archon,


Please take a screenshot and submit a ticket to Plarium along with the screenshot.

http://support.plarium.com/ensparta/Tickets/Submit/RenderForm/52 

Warrior Princess
UTC +2:00
1OldTrekkie
29 November, 2016, 1:57 AM UTC
That's kinda hard to do now that it has ended!
UTC +5:00
Alyona Kolomiitseva
Community Manager
29 November, 2016, 11:06 AM UTC
1OldTrekkie said:

That's kinda hard to do now that it has ended!
Please report such cases directly to our Support Team right now. We can't help with payment issues on Forum.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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