This topic is closed

MESSAGE BUG AND REWARD BUG

4 Replies
Mr Mime
20 November, 2016, 11:24 PM UTC

Hello, i have a litte bg problem... 

1) i have message unread... but canot see.

2) Cannot see the reward for the tournament.. 

3) Leonidas message dont show up in the mail box

UTC +3:00
Xena
Moderator
21 November, 2016, 10:47 AM UTC

Hello Archon,


There are "ghost" messages for many players I'm sure the developers are doing their best to make this problem go away. If you have new messages you will be able to see them normally but the "ghost" messages will still remain. If you think you can't see the messages you receive submit a ticket to Plarium's support team.
http://support.plarium.com/ensparta/Tickets/Submit
Can you please give me more information about the problem with the rewards? What seems to be the problem? Is it concerning coalition tournament or solo tournament?






Warrior Princess
UTC +2:00
Mr Mime
23 November, 2016, 1:36 PM UTC
in the tournament off harvest... i join in a a coalition before the tournament begin... but he tellme dont earn points and i lose the poins... canot play this tournament... at least now... but lost many points... wy dont givme the poins
UTC +3:00
Prometheus
27 November, 2016, 10:57 AM UTC

Mr Mime said:


in the tournament off harvest... i join in a a coalition before the tournament begin... but he tellme dont earn points and i lose the poins... canot play this tournament... at least now... but lost many points... wy dont givme the poins
Hello Archon, When you join a new coal you are not eligible of taking coal rewards from tournamets such as x2 or coal tours.
UTC +4:00
Xena
Moderator
28 November, 2016, 11:14 PM UTC
You need to be a permanent member of the coalition you joined which requires a 7 day period. Throughout that 7 day period you get the rewards from the daily coalition missions but you can't contribute to the coalition's tournaments such as the harvest festival XP exhibition (which is a coalition tournament). You could only participate in the harvest festival PVP which was a solo tournament but since you were not a permanent member you cannot get the 2.2 multiplier. Also your contribution won't count to the coalition's contribution since you are not yet considered a permanent member. Also during those 7 days you can't send def to your coalition capital. You are only able to send def to the pans. Furthermore you can't attack a capital or a pan during those 7 days! Good luck on your next coalition tournament. 
Warrior Princess
UTC +2:00
1721926 users registered; 42668 topics; 271663 posts; our newest member:Commander #2686256