This topic is closed

obvious inattention of tech staff

4 Replies
User
21 October, 2016, 6:27 AM UTC
seems that the tech staff doesn't read its messages very often.....the "ghost message" problem striches over at least three games....it was fixed....for about two days....
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Community Manager
21 October, 2016, 10:59 AM UTC

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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User
22 October, 2016, 6:25 PM UTC
Clevacus said:

seems that the tech staff doesn't read its messages very often.....the "ghost message" problem striches over at least three games....it was fixed....for about two days....
This is an ongoing issue that has happened quite a few times yet the devs still haven't fixed it. According them it isn't urgent even though it has caused other issues within the game.
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User
6 November, 2016, 2:50 PM UTC
Alyona Kolomiitseva said:

Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Hi how i can send a msn to staff i want to send screens about a player using a bug in the game but i dont find a section or link where or  what to do
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Community Manager
7 November, 2016, 11:55 AM UTC

Fabian Illanes said:


Alyona Kolomiitseva said:


Thank you for this report. Our developers are aware of this issue and they are currently working on it.

As soon as they prepare a fix, it will be released. Please be patient, it may take some time. Thank you for understanding.

Hi how i can send a msn to staff i want to send screens about a player using a bug in the game but i dont find a section or link where or  what to do


Please follow this link and submit a ticket: http://plrm.me/Support_Plarium. Category - violations.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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