'Invite a friend' from 'City expansion' rejects valid email addresses

2 Replies
stmartinsdiver
9 September, 2016, 10:40 AM UTC

Some of my friends use tesco for their email but the 'Invite a friend' function rejects their email addresses with the message 'one or more email addresses is invalid'. At least one of these friends has tried registering directly and gets told that their email address is invalid. I reported this about 3 weeks ago but although I got an acknowledgement it is still not working for email addresses with ISP tesco.net.

None of us use Facebook or Google contacts so I can only use email to invite friends to join - any ideas please?  
IC
UTC +1:00
FastReD
10 September, 2016, 2:09 PM UTC

the only way is that your friends will think, a new mail is valid (outlook.com) and so you can pass the link inviting and able to play

Freyner Arango's " I like tattoos "
UTC -5:00
stmartinsdiver
10 September, 2016, 6:46 PM UTC
Thanks but that's not practical as they've had their email addresses for 10 years or more so don't want another email address. As Tesco is a major ISP in the UK it could well be affecting a lot of other people too - I have 6 friends who might sign up but won't unless the problem is fixed for the reason given above. I've seen this type of problem before and all that was required is to update a look-up table in the app that is used to validate ISP domain names.
IC
UTC +1:00
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