Bought a resource package an hour ago - has not yet arrived.

3 Replies
WuwuMann
23 August, 2016, 9:22 AM UTC
Bought an "invincible army" pack about an hour ago but can't find anything delivered to my acro / warehouse. what's wrong?
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Prometheus
23 August, 2016, 10:13 AM UTC

Hello Archon!

The packs are not delivered into the warhouses. The units moves instantly into the acropolis.The packs and boosts etc are into the special section of the marketplace!

If you think it hasn't been delivered, please report your issue to Our support team .

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Hippolytos
23 August, 2016, 4:38 PM UTC
i just bought  the special offer 20k + 8k  but i received only the half money!!  how can be possible?
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Alyona Kolomiitseva
Community Manager
25 August, 2016, 9:14 AM UTC

Hippolytos said:


i just bought  the special offer 20k + 8k  but i received only the half money!!  how can be possible?

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.


Please follow this link and submit a ticket: plrm.me/Support_Plarium.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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