Offer disappearing suddently

3 Replies
Windup
22 June, 2016, 12:27 PM UTC

Hello,


I got -70% on champion units from the wheel of fortune. I even bought 1-2 yesterday. The offer was appearing valid for 7 more hours,  but when I go to the market I see only -50% on champion units. I refresh the browser and it's gone. Can an offer be retracted before it was supposed to expire?


windup
UTC +7:00
Alyona Kolomiitseva
Community Manager
22 June, 2016, 1:05 PM UTC
When a discount -50% for all Units starts, Discount Generator offers become inactive. That could be the reason, Windup.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Windup
22 June, 2016, 1:36 PM UTC
That explains it. Still, it is unfair to withdraw an offer before the end of te anounced validity period.
UTC +7:00
Prometheus
22 June, 2016, 3:39 PM UTC

Windup said:


Hello,


I got -70% on champion units from the wheel of fortune. I even bought 1-2 yesterday. The offer was appearing valid for 7 more hours,  but when I go to the market I see only -50% on champion units. I refresh the browser and it's gone. Can an offer be retracted before it was supposed to expire?


windup

Are you sure that you did not spend your sale? E.g were for few units like 5 and you bough them out?


Moreover if it is not What Alyona suggested or me, please send a ticket to our Tech support team.

Here's the link: Support
UTC +4:00
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