Can't open the game

6 Replies
Wy San Luis
18 June, 2016, 1:23 AM UTC

Help. I can't open the game. Here are some screenshots:


https://postimg.org/image/m5rra42db/


https://postimg.org/image/pdw8n5on3/

"Those who seek to die will live, and those who seek to live will die."
UTC +0:00
Wy San Luis
18 June, 2016, 3:37 AM UTC

I already cleared cache but still no effect. When I tried to contact support it says I have to indicate my coordinates but i didn't memorize it. It doesn't accept my User ID on the forum either.

"Those who seek to die will live, and those who seek to live will die."
UTC +0:00
Dragisha P.
18 June, 2016, 6:47 AM UTC

Arcon, Please try to clear caches / history in browser or try to enter in game on some other browser, there are some changes about Flash Player (you can read about that Topic:News and Announcements; Post:Attention! Changes To Adobe Flash Player!), maybe that is problem.

If nothing helps, Please submit your request/problem or bug-report to http://support.plarium.com/ensparta/Tickets/Submit/Step1/52 so that Plarium team could investigate these issues and better assist you in resolving problem.

UTC +9:00
Prometheus
18 June, 2016, 9:07 AM UTC

Archon, Please do update the screenshot. It seems it's broken and I cannot see it.



Moreover, since you mentioned you did not memorize your cords or anything that can help you out of what the support asked you, did you make any payments so you can give them your receipt instead and in that way find your cords?

UTC +4:00
Wy San Luis
18 June, 2016, 12:13 PM UTC
Dragisha P. said:

Arcon, Please try to clear caches / history in browser or try to enter in game on some other browser, there are some changes about Flash Player (you can read about that Topic:News and Announcements; Post:Attention! Changes To Adobe Flash Player!), maybe that is problem.

If nothing helps, Please submit your request/problem or bug-report to http://support.plarium.com/ensparta/Tickets/Submit/Step1/52 so that Plarium team could investigate these issues and better assist you in resolving problem.

Thanks. I already cleared cache and tried in different browsers but not yet solved and when I tried to submit a ticket, they're asking for my coords. Unfortunately I didn't memorize it.  :(
"Those who seek to die will live, and those who seek to live will die."
UTC +0:00
Wy San Luis
18 June, 2016, 12:13 PM UTC
Hackerista said:

Archon, Please do update the screenshot. It seems it's broken and I cannot see it.



Moreover, since you mentioned you did not memorize your cords or anything that can help you out of what the support asked you, did you make any payments so you can give them your receipt instead and in that way find your cords?

Thanks but I didn't made any payments yet.  :(
"Those who seek to die will live, and those who seek to live will die."
UTC +0:00
FastReD
18 June, 2016, 2:17 PM UTC

Archon, you do not have a contact game either via facebook, or elsewhere to help you with the coordinates of the game

Freyner Arango's " I like tattoos "
UTC -5:00
1723388 users registered; 42955 topics; 270689 posts; our newest member:scunetus