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whats up with admin not answering ticket messages,

3 Replies
cbrad1
10 June, 2016, 1:54 PM UTC
whats up with admin not answering support ticket,, 1 of our polemarch sent a message a couple days ago,, I sent a message yesterday and it hasn't even been read yet,, we need some help from admin and cant get any help from admin, its looking like all they want is us to spend but no answer when we need help,
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FastReD
10 June, 2016, 1:58 PM UTC

Archon, please send another ticket, a technical support as it not only messages they receive few if not many messages

Freyner Arango's " I like tattoos "
UTC -5:00
esubhojit
10 June, 2016, 1:59 PM UTC
i asked them too cb several time but i got no answer.we are spending money but not getting any help from admin.
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Alyona Kolomiitseva
Community Manager
13 June, 2016, 9:11 AM UTC

esubhojit said:


i asked them too cb several time but i got no answer.we are spending money but not getting any help from admin.

Hi, esubhojit!


Could you please give me your ticket ID so I could check it for you?

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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