game logs me on as new player and in different lanauge

3 Replies
User
23 May, 2016, 7:21 PM UTC
will not let play plus need a better why to report  problems this happens a lot tired of it and your solutions to fix it are a joke
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User
23 May, 2016, 7:28 PM UTC

Please, be more specific with your problem.


A fast solution would be : to clear your cookies and cache and then play again. If you are a russian player, try to change into the English speaking one , otherwise this does not happen.
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User
23 May, 2016, 9:05 PM UTC

Archon please specify what is your problem ,to help solve

"Danger"
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User
24 May, 2016, 10:18 AM UTC

Hello Archon,


Don't logout from the game before closing your browser if you want it to log you back in when you come back.


If you do logout, then you'll be led to a page asking you to CREATE A NEW ACCOUNT instead of logging in when you come back.


Beware ! The logging in page will only ask for your email address and password, NOT for a nickname ! If you can see a third box, then you're actually using the wrong form and are creating a new account instead !


Use the "Login" rectangle button on the top right corner (on the top bar) to go to the actual logging in form. There, your information should be pre-filled in already anyway.



Another hint : if you've joined from Facebook, then always log in to the game from Facebook, or you'll be directed to the direct web version of the game, that runs in a separate server and has no knwowledge whatosever about your Facebook account, and vice-versa.

Only the forums are common to both.


Its nice to be important but its more important to be nice
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