cannot use text in game

8 Replies
sagewarrior
21 April, 2016, 4:50 AM UTC
have tried on multiple boxes. cannot message, or anything that would allow keyboard input. does not work in-game yet works everywhere else - including here
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ThatBloke
21 April, 2016, 8:28 AM UTC

Hello Archon,


Have you tried with another browser ? I've found Chrome works the best with Adobe Flash.


I pity the fool
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sagewarrior
21 April, 2016, 4:26 PM UTC

Chrome is where it happened - I will try others but prefer Chrome


Also just applied Chrome update and still no positive result.
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sagewarrior
21 April, 2016, 4:45 PM UTC

OK - funny as it may sound to any MS-Haters - Edge works and Chrome does not for me.


I had even previously tried via FB a few times, but it kept starting a brand new account and in some other universe - how can you use FB to access your PC account - guess you can't.


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Alyona Kolomiitseva
Community Manager
22 April, 2016, 12:01 PM UTC
sagewarrior said:

OK - funny as it may sound to any MS-Haters - Edge works and Chrome does not for me.


I had even previously tried via FB a few times, but it kept starting a brand new account and in some other universe - how can you use FB to access your PC account - guess you can't.


It's not a game issue. Seems like a browser restriction or something. Also, please try to switch between the Fullscreen modes in game settings. Might help.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Rob May
25 April, 2016, 3:47 AM UTC

clearing browser cache, uninstalling flash player and reinstalling, check maybe some extensions u have disable them all and try.

yes IE v5 or 6 was what MS got so much hate for their browsers

but new IE or edge is fine for gaming.

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playngames
21 May, 2016, 8:54 PM UTC
I've had the same problem, and it is intermittent.  One day I can type in chat and send messages, the next day I may be in the middle of typing and suddenly there is no more typing.  One time, while attempting to send a message, I could not use the space key without it blanking what I'd already typed.  I've wondered why all those boxes come up telling me to clear cache and reload when the app crashed.  I installed FireFox and started using it with same results.  Not gonna try a third browser. I play WoT and Armored Warfare with no problems.  Can't there be a problem with the application?
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Alyona Kolomiitseva
Community Manager
23 May, 2016, 9:50 AM UTC

playngames said:


I've had the same problem, and it is intermittent.  One day I can type in chat and send messages, the next day I may be in the middle of typing and suddenly there is no more typing.  One time, while attempting to send a message, I could not use the space key without it blanking what I'd already typed.  I've wondered why all those boxes come up telling me to clear cache and reload when the app crashed.  I installed FireFox and started using it with same results.  Not gonna try a third browser. I play WoT and Armored Warfare with no problems.  Can't there be a problem with the application?

Greetings. If there was an application issue, our developers would know. However, I cannot tell you for sure without a proper investigation. I would really appreciate it if you submitted a ticket to our Support Team with the detailed explanation and examples. 

They will look into it and perform the necessary tests. I'm sure they will determine the issue and help you to resolve it.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Kakos
23 May, 2016, 11:42 AM UTC
sagewarrior said:

Edge works

Ditto
Vae victis
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