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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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NancyAdmin
Sep 17, 2019, 09:3709/17/19
07/09/19
1874

PATP said:


I don't succeed to install tPlarium Play. I get the message that it is already install but never succeeded in finding where it was. Can you help me

Hello PATP, 


Try using the search on your PC and type Plarium Play in the search bar. Alternatively, check this route C:\Users\your user name \AppData\Local\Plarium\PlariumPlay if you are on Windows. Please let me know if it helped.

NancyAdmin
Sep 17, 2019, 09:3909/17/19
07/09/19
1874

Argos said:


Can you make mobile version of this game ?? I work everyday and i can't be much on pc so i can't do much except when i come home late ...so it will be nice to have mobile version to always be able to log in and play 24/7  :)

Thanks for your suggestion, Argos. Unfortunately, we do not have such plans in our roadmap at the moment. However, I've heard that lots of players use the Puffin browser to access the game from a mobile. 

Sep 18, 2019, 06:0609/18/19
09/09/16
2
Ty for the info I'm happy to hear that 😛
NancyAdmin
Sep 20, 2019, 08:0409/20/19
07/09/19
1874
Argos said:

Ty for the info I'm happy to hear that 😛

Sep 22, 2019, 17:3009/22/19
02/20/17
1
Love this game! Having a lot of fun and meeting new people!
NancyAdmin
Sep 24, 2019, 09:1909/24/19
07/09/19
1874
dlpuckett5 said:

Love this game! Having a lot of fun and meeting new people!

Sep 24, 2019, 17:5009/24/19
11/22/15
10

tried the tips mentioned here. with search only the plariumsetup is found. when following the path to users all i can find is a plariumplay.log with following contents:

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> C:\Users\Joop\AppData\Local\Temp\{4D7FD472-43F1-473B-8758-9E7F1BCBD187}\.cr\PlariumPlaySetup (1).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> C:\Users\Joop\AppData\Local\Temp\scoped_dir3452_1658450558,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> run, CommandLineArgs: ["C:\\Users\\Joop\\AppData\\Local\\Temp\\{4D7FD472-43F1-473B-8758-9E7F1BCBD187}\\.cr\\PlariumPlaySetup (1).exe","-burn.clean.room=C:\\Users\\Joop\\AppData\\Local\\Temp\\scoped_dir3452_1658450558\\PlariumPlaySetup (1).exe","-burn.filehandle.attached=852","-burn.filehandle.self=856"],

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Path to installer: C:\Users\Joop\AppData\Local\Temp\scoped_dir3452_1658450558\PlariumPlaySetup (1).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Args to start: -reload,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Try to start,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Try to start after: "System.Diagnostics.ProcessStartInfo",

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> C:\WINDOWS\Temp\{8C6F6299-E642-4148-B24D-186E3918DCD3}\.cr\PlariumPlaySetup (1).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> C:\Users\Joop\AppData\Local\Temp\scoped_dir3452_1658450558,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> run, CommandLineArgs: ["C:\\WINDOWS\\Temp\\{8C6F6299-E642-4148-B24D-186E3918DCD3}\\.cr\\PlariumPlaySetup (1).exe","-burn.clean.room=C:\\Users\\Joop\\AppData\\Local\\Temp\\scoped_dir3452_1658450558\\PlariumPlaySetup (1).exe","-burn.filehandle.attached=740","-burn.filehandle.self=808","-reload"],

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Mutex.WaitOne,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Start with admin: True,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> 2: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> Finish step: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> 1: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> 0: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:33 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:35 -> Bootstraper engine CreateInstallDto previous: C:\Users\Joop\AppData\Local\Plarium,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:36 -> stepType:GameThemeIntroStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:36 -> 1: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:39 -> Finish step: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:39 -> 0: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:39 -> start Download. attemp:1 of 50,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:57:07 -> Success downloaded to: C:\Users\Joop\AppData\Local\Temp\Plarium\PlariumPlaySetup.zip,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:57:07 -> Finish step: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> C:\Users\Joop\AppData\Local\Temp\{6E1939E3-69C3-40AE-BA69-1100C93E98AE}\.cr\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> C:\Users\Joop\Downloads,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> run, CommandLineArgs: ["C:\\Users\\Joop\\AppData\\Local\\Temp\\{6E1939E3-69C3-40AE-BA69-1100C93E98AE}\\.cr\\PlariumPlaySetup (2).exe","-burn.clean.room=C:\\Users\\Joop\\Downloads\\PlariumPlaySetup (2).exe","-burn.filehandle.attached=652","-burn.filehandle.self=660"],

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Path to installer: C:\Users\Joop\Downloads\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Args to start: -reload,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Try to start,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Try to start after: "System.Diagnostics.ProcessStartInfo",

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> C:\WINDOWS\Temp\{E5D983FD-F63E-4834-B7B9-AB4349194725}\.cr\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> C:\Users\Joop\Downloads,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> run, CommandLineArgs: ["C:\\WINDOWS\\Temp\\{E5D983FD-F63E-4834-B7B9-AB4349194725}\\.cr\\PlariumPlaySetup (2).exe","-burn.clean.room=C:\\Users\\Joop\\Downloads\\PlariumPlaySetup (2).exe","-burn.filehandle.attached=636","-burn.filehandle.self=632","-reload"],

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Mutex.WaitOne,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Start with admin: True,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> 2: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> Finish step: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> 1: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> 0: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:24 -> Bootstraper engine CreateInstallDto previous: C:\Users\Joop\AppData\Local\Plarium,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:25 -> stepType:GameThemeIntroStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:25 -> 1: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:28 -> Finish step: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:28 -> 0: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:28 -> start Download. attemp:1 of 50,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:58 -> Success downloaded to: C:\Users\Joop\AppData\Local\Temp\Plarium\PlariumPlaySetup.zip,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:59 -> Finish step: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> C:\WINDOWS\Temp\{EBA5942E-696D-496F-9749-2A666D8B8095}\.cr\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> C:\WINDOWS\system32,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> -------------,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> run, CommandLineArgs: ["C:\\WINDOWS\\Temp\\{EBA5942E-696D-496F-9749-2A666D8B8095}\\.cr\\PlariumPlaySetup (2).exe","-burn.clean.room=C:\\Users\\Joop\\Downloads\\PlariumPlaySetup (2).exe","-burn.filehandle.attached=648","-burn.filehandle.self=708"],

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Install mode,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Mutex.WaitOne,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Start with admin: True,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> 2: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Finish step: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> 1: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> 0: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:27 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:28 -> Bootstraper engine CreateInstallDto previous: C:\Users\Joop\AppData\Local\Plarium,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:29 -> stepType:GameThemeIntroStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:29 -> 1: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:32 -> Finish step: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:32 -> 0: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:32 -> start Download. attemp:1 of 50,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:47 -> Success downloaded to: C:\Users\Joop\AppData\Local\Temp\Plarium\PlariumPlaySetup.zip,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:48 -> Finish step: SetupWPF.Model.Install.Steps.DownloadFilesStepV2, 



net result is a splash screen in which i'm thanked for downloading the app followed by the ad for 'raid shadow legends' 


what more can i do????

Sep 25, 2019, 18:3609/25/19
03/11/18
1
Cant download the new app - very disappointing
Sep 26, 2019, 21:3309/26/19
11/22/15
10
breaker breaker, anyone got their ears on???
NancyAdmin
Sep 27, 2019, 12:2209/27/19
07/09/19
1874

10btaff said:


Cant download the new app - very disappointing

Have you received an error? 


NancyAdmin
Sep 27, 2019, 12:2809/27/19
07/09/19
1874
wotsinaneem said:

tried the tips mentioned here. with search only the plariumsetup is found. when following the path to users all i can find is a plariumplay.log with following contents:

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> C:\Users\Joop\AppData\Local\Temp\{4D7FD472-43F1-473B-8758-9E7F1BCBD187}\.cr\PlariumPlaySetup (1).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> C:\Users\Joop\AppData\Local\Temp\scoped_dir3452_1658450558,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> run, CommandLineArgs: ["C:\\Users\\Joop\\AppData\\Local\\Temp\\{4D7FD472-43F1-473B-8758-9E7F1BCBD187}\\.cr\\PlariumPlaySetup (1).exe","-burn.clean.room=C:\\Users\\Joop\\AppData\\Local\\Temp\\scoped_dir3452_1658450558\\PlariumPlaySetup (1).exe","-burn.filehandle.attached=852","-burn.filehandle.self=856"],

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Path to installer: C:\Users\Joop\AppData\Local\Temp\scoped_dir3452_1658450558\PlariumPlaySetup (1).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Args to start: -reload,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:28 -> Try to start,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Try to start after: "System.Diagnostics.ProcessStartInfo",

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> C:\WINDOWS\Temp\{8C6F6299-E642-4148-B24D-186E3918DCD3}\.cr\PlariumPlaySetup (1).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> C:\Users\Joop\AppData\Local\Temp\scoped_dir3452_1658450558,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> run, CommandLineArgs: ["C:\\WINDOWS\\Temp\\{8C6F6299-E642-4148-B24D-186E3918DCD3}\\.cr\\PlariumPlaySetup (1).exe","-burn.clean.room=C:\\Users\\Joop\\AppData\\Local\\Temp\\scoped_dir3452_1658450558\\PlariumPlaySetup (1).exe","-burn.filehandle.attached=740","-burn.filehandle.self=808","-reload"],

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Mutex.WaitOne,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> Start with admin: True,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:31 -> 2: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> Finish step: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> 1: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:32 -> 0: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:33 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:35 -> Bootstraper engine CreateInstallDto previous: C:\Users\Joop\AppData\Local\Plarium,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:36 -> stepType:GameThemeIntroStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:36 -> 1: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:39 -> Finish step: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:39 -> 0: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:56:39 -> start Download. attemp:1 of 50,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:57:07 -> Success downloaded to: C:\Users\Joop\AppData\Local\Temp\Plarium\PlariumPlaySetup.zip,

ver:0.0.2 4.1.0, time:22-Sep-2019 21:57:07 -> Finish step: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> C:\Users\Joop\AppData\Local\Temp\{6E1939E3-69C3-40AE-BA69-1100C93E98AE}\.cr\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> C:\Users\Joop\Downloads,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> run, CommandLineArgs: ["C:\\Users\\Joop\\AppData\\Local\\Temp\\{6E1939E3-69C3-40AE-BA69-1100C93E98AE}\\.cr\\PlariumPlaySetup (2).exe","-burn.clean.room=C:\\Users\\Joop\\Downloads\\PlariumPlaySetup (2).exe","-burn.filehandle.attached=652","-burn.filehandle.self=660"],

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Path to installer: C:\Users\Joop\Downloads\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Args to start: -reload,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:08 -> Try to start,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Try to start after: "System.Diagnostics.ProcessStartInfo",

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> C:\WINDOWS\Temp\{E5D983FD-F63E-4834-B7B9-AB4349194725}\.cr\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> C:\Users\Joop\Downloads,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> -------------,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> run, CommandLineArgs: ["C:\\WINDOWS\\Temp\\{E5D983FD-F63E-4834-B7B9-AB4349194725}\\.cr\\PlariumPlaySetup (2).exe","-burn.clean.room=C:\\Users\\Joop\\Downloads\\PlariumPlaySetup (2).exe","-burn.filehandle.attached=636","-burn.filehandle.self=632","-reload"],

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Install mode,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Mutex.WaitOne,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> Start with admin: True,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:21 -> 2: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> Finish step: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> 1: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> 0: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:22 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:24 -> Bootstraper engine CreateInstallDto previous: C:\Users\Joop\AppData\Local\Plarium,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:25 -> stepType:GameThemeIntroStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:25 -> 1: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:28 -> Finish step: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:28 -> 0: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:28 -> start Download. attemp:1 of 50,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:58 -> Success downloaded to: C:\Users\Joop\AppData\Local\Temp\Plarium\PlariumPlaySetup.zip,

ver:0.0.2 4.1.0, time:22-Sep-2019 22:23:59 -> Finish step: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> ________________________Start______________________________________,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Win32DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x32/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Win64DownloadLink: http://cdn01.x-plarium.com/browser/content/plarium-play/builds/application/win/4.1.0-0.0.2/x64/PlariumPlayBundle.bundle,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> C:\WINDOWS\Temp\{EBA5942E-696D-496F-9749-2A666D8B8095}\.cr\PlariumPlaySetup (2).exe,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> C:\WINDOWS\system32,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> -------------,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> run, CommandLineArgs: ["C:\\WINDOWS\\Temp\\{EBA5942E-696D-496F-9749-2A666D8B8095}\\.cr\\PlariumPlaySetup (2).exe","-burn.clean.room=C:\\Users\\Joop\\Downloads\\PlariumPlaySetup (2).exe","-burn.filehandle.attached=648","-burn.filehandle.self=708"],

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Install mode,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Mutex.WaitOne,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Start with admin: True,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> 2: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Finish step: SetupWPF.Model.Install.Initialization.InitializePayloadStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> 1: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeLocaliserStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:26 -> 0: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:27 -> Finish step: SetupWPF.Model.Install.Initialization.InitializeGameThemeContentStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:28 -> Bootstraper engine CreateInstallDto previous: C:\Users\Joop\AppData\Local\Plarium,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:29 -> stepType:GameThemeIntroStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:29 -> 1: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:32 -> Finish step: SetupWPF.Model.Install.Steps.CloseApplicationStep,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:32 -> 0: SetupWPF.Model.Install.Steps.DownloadFilesStepV2,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:32 -> start Download. attemp:1 of 50,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:47 -> Success downloaded to: C:\Users\Joop\AppData\Local\Temp\Plarium\PlariumPlaySetup.zip,

ver:0.0.2 4.1.0, time:24-Sep-2019 18:15:48 -> Finish step: SetupWPF.Model.Install.Steps.DownloadFilesStepV2, 



net result is a splash screen in which i'm thanked for downloading the app followed by the ad for 'raid shadow legends' 


what more can i do????

Hello, could you please specify your system characteristics and send a screenshot of a page/error that you receive when loading Plarium Play. 
Sep 27, 2019, 16:1309/27/19
11/22/15
10

hello nancy,


problem  is that i don't get a(ny) error messages.  i get a screen which thanks me for downloading (screen 1) a warning screen (screen 2) and nothing else apart from very high cpu activity.  all activity as mentioned in the log file, i did try a few times
Sep 27, 2019, 20:5909/27/19
11/22/15
10
forgot: system is a microsoft surface  pro 3,  running on w10
NancyAdmin
Oct 1, 2019, 10:5210/01/19
07/09/19
1874

wotsinaneem said:


forgot: system is a microsoft surface  pro 3,  running on w10

Thank you for the information provided. Try installingPlarium Play on any PC and then copy the folder of it to the Plarium Play folder where the application is installed on your Surface device. Please let us know if it helped or any error received. 

Oct 1, 2019, 20:4910/01/19
11/22/15
10
will try that on return of my indian summer visit  by the end of this month;i'll be back :)
Oct 2, 2019, 11:5310/02/19
06/02/15
4
why are my elysian units not working on two of my games. I have been playing for a long time now and find it impossible to contact you. This system keeps me running round in circles.
NancyAdmin
Oct 4, 2019, 08:2910/04/19
07/09/19
1874

Nick said:


why are my elysian units not working on two of my games. I have been playing for a long time now and find it impossible to contact you. This system keeps me running round in circles.

Hello! What do you mean by 'my elysian units not working on two of my games'? Could you please describe an issue you faced in more detail? If any  errors arise, please attach screenshots as well.  

Oct 10, 2019, 11:0510/10/19
09/19/14
30
Plarium play is bad, freeze some times, we receive our reports / message not in real time, big delays, 1-20 minutes, flash will be gone, why not HTML5 try, more stable !
NancyAdmin
Oct 16, 2019, 11:1810/16/19
07/09/19
1874
papa said:

Plarium play is bad, freeze some times, we receive our reports / message not in real time, big delays, 1-20 minutes, flash will be gone, why not HTML5 try, more stable !
Could you please specify your system preferences? 
Oct 16, 2019, 19:1610/16/19
10/16/19
1

wiso sind mir 5 milionen bronze verschwunden ohne was zu machen