Unable to use cards

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Moderators for Sparta: War of Empires

Moderators wanted!

Jack Smith

Apr 15, 2021, 19:1904/15/21

12/08/13

Unable to use cards

Dear friends,

I have this big problem with my payments, for two weeks now. Ive tryed my three cards for a hundred times, always come this message : "suspicious activity detected". The banks say is a merchant problem, the bank have no payments orders from Plarium platform (two banks).

That could be a technicall problem ?

I have tryed my cards on some other friends accounts, and still not working, in the mean time i use this cards dayly bases in shops or gas stations and i have no problems.

Please, i really need some help on this,

Thank you all

Robert

Comments

Ana de TinkyCommunity Manager

Apr 16, 2021, 12:3004/16/21

04/05/21

854

Robert, please contact our Support Team, by following this link.

Have a nice day!

Jack Smith

Apr 16, 2021, 17:5604/16/21

12/08/13

Thank you Anastasia. I did that few times this two weeks. Thank you again

Ana de TinkyCommunity Manager

Apr 19, 2021, 11:1704/19/21

04/05/21

854

You are welcome, Robert! Have a nice day!😉

Jack Smith

Apr 19, 2021, 22:3804/19/21

12/08/13

Anastasia, is something wrong. No answer for more then two weeks, do you have any ideea ? What can i do ? Is something about my account for shure. I can not use not even a new card, i am blocked i think. What can i do ? Sorry for beeing so... but i am in a big problem here, please help, or give me a contact. Iam out of the ritm, i can not revive or develop, is crazy.

Thanx a lot,

Robert

Ana de TinkyCommunity Manager

Apr 22, 2021, 13:2904/22/21

04/05/21

854

Could you please provide me with your ticket ID?

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