All Categories

I can no longer access my account.

I can no longer access my account.

Search
Moderators for Sparta: War of Empires
Moderators wanted!
Comments
DariaCommunity Manager
Feb 21, 2023, 16:2202/21/23
10/31/22
834
Андрюха

Игра жутко виснит. Наладте плиз


Ли это еще актуально, Архонт? 

Feb 21, 2023, 17:2302/21/23
01/20/23
11

Hi Daria,


the email is valid and there is nothing in the spam folder

Feb 23, 2023, 20:5602/23/23
01/20/23
11

Hi Daria,


Do you have some news for me?

KatiaModerator
Feb 24, 2023, 12:0902/24/23
01/31/18
576
MakaSparta

yes the two-factor authentication didn't work ...

I forgot the old password so I activated the procedure for the new password

I don't get the authentication code after entering the new password

Hello MakaSparta. Sometimes the players have to submit a ticket to the Support, in order to get another password. Back in time, there was a problem with specific emails receiving the  2 FA code. Why not try to find out, if you stored your old password in your browser settings? Just type on your address bar, your browser and settings/ autofill, and you will find if you stored them. I will give you a screenshot, but my primary language is Greek, but I hope you will understand it.  Of course, you can always install the Plarium play again, and after the reinstallation, you can delete the old file from your PC. Here is the Plarium Play Launcher https://plarium.com/en/plarium-play/?fbclid=IwAR1bXvQWQYkFAkOsmnqHdoMPQ8wcgYBAk4OxrDdpZcr5-I0ZoPA91jwTDCs . If nothing will help, please submit a ticket to the Support.

i


Feb 25, 2023, 03:5402/25/23
02/28/15
4

https://i.gyazo.com/03573b816f3511b1ce6a3b5529e35135.png



support team ,, wake up please


the Makallikus problem is a trivial problem


we want to fix it please


on .. a little respect for your seven year old players ,,,

who believed in this game


you are still in time to not lose our respect


strength and courage,,, it's not difficult


best regards

Feb 25, 2023, 13:4602/25/23
01/20/23
11

Hi Daria,


you have to report to plarium support that they have to cancel the two factor authentication and give me a new temporary password to enter the game ... it doesn't seem like a hard deal !!!

KatiaModerator
Feb 26, 2023, 14:1902/26/23
01/31/18
576
MakaSparta

Hi Daria,


you have to report to plarium support that they have to cancel the two factor authentication and give me a new temporary password to enter the game ... it doesn't seem like a hard deal !!!

Hello MakaSparta. I'm really sorry that you cannot log into the game . Did you contact the Support Team? only the support agents can cancel the 2-factor authentication if you can verify that the city is yours. If you already contact the Support, I need the number of their autoreply.

 

Feb 27, 2023, 20:4702/27/23
01/20/23
11

Hi Katia Maurogenous,


4554311 13/01/2023 

4593052 01/02/2023 

4569412 11/02/2023 

these are all support tickets ... but nobody does anything to help me !

KatiaModerator
Feb 28, 2023, 15:5502/28/23
01/31/18
576
MakaSparta

Hi Katia Maurogenous,


4554311 13/01/2023 

4593052 01/02/2023 

4569412 11/02/2023 

these are all support tickets ... but nobody does anything to help me !

I will send your tickets to the managers.


Mar 1, 2023, 04:4803/01/23
02/14/18
551
Alex

Hi Maka,

You can go to the log in page and choose the forgot password option and just enter your email address and then you can recreate a new password.

Congratulations, ALEX

For your answer, you have been selected as a winner from the most helpful reply on February 2023.

Please contact me in pm in order to know your city coordinates and add 5 k drachmas to your account. Enjoy! 

Mar 1, 2023, 11:4303/01/23
06/03/20
11

как узнать сервер на котором играю?

Ana de TinkyCommunity Manager
Mar 1, 2023, 14:4003/01/23
04/05/21
854
Андрюха

как узнать сервер на котором играю?

Название сервера должно быть указано на главном экране вашей игры, Архонт. 

Mar 10, 2023, 08:5103/10/23
02/14/18
551
Alex

Hi Maka,

You can go to the log in page and choose the forgot password option and just enter your email address and then you can recreate a new password.

Alex, you Won the most helpful Archon reply feature from February. Can you write me in pm in order to reward you with 5 000 drachmas? Thanks and congrats!