Unable to launch:Pending-Pending-Pending

1 Reply
User
10 July, 2019, 10:38 PM UTC
Since July 8 I have not been able to log into the game. Where 'Launch' is normal...every day it shows Pending. Did they create a bug too big to tame?
DBob
UTC +7:00
0
Technical Support
14 July, 2019, 2:16 PM UTC

Hello,

Please note that the Pending status sometimes occurs once the game is not closed in a normal way. Please make sure to close the Plarium Play from the Windows tray as well. As soon as you are sure that the application isn't running on the background, launch it again and let me know if the issue still persists.

Support agents do not reply to private messages, they only use it for requesting additional information | Агенты службы поддержки не отвечают на личные сообщения, а только используют их для запроса дополнительной информации.
UTC +3:00
0
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