This topic is closed

Need help? Ask properly!

21 Reply
John Black
Administrator
27 August, 2015, 3:55 PM UTC

Commanders! Let's talk about your posts and topics. While anyone can post in the forum, it’s important to keep in mind the following tips to get the attention and answers you require.


1. Choose the right section of the forum. Don't post topics about bugs and issues under "Gameplay” or “Entertainment” as these should contain forum games and jokes.


2. If you want to start a topic, think about what the main focus should be. It’s always best to express the main idea in the title.

  •     Bad titles: "Help!" or "Idea".
  •     Good titles: "Need help with SND", "Base development suggestion."

3. Give us the maximum amount of information. For example, "I dislike raiding" doesn’t really tell us what the problem is. Why do you dislike raiding? What do you suggest we do in order to improve your experience of raiding?


4. DON'T USE CAPS!!! It looks like you’re shouting and, well, nobody likes being shouted at.


5. Keep calm. A calm mind always thinks faster and better.


The 5 points above are simply a brief overview of what to do when posting. Our moderators are more than capable of going on for hours about how to make perfect posts and topics. But the above tips are good to follow and will be sure to assist you when posting!


Good luck, Commanders! We look forward to seeing the great topics you come up with!

UTC +3:00
www.joshlooper
5 November, 2015, 6:26 PM UTC
how to make a lot of freind
UTC +7:00
BLUE WARRIOR
8 November, 2015, 2:33 PM UTC

WHICH IS THE LAST LEVEL OF THIS GAME :)


UTC +5:00
robydirker
19 November, 2015, 9:45 AM UTC

www.joshlooper said:


how to make a lot of freind

hello, how can I help you?

UTC +7:00
naber.babalik
11 December, 2015, 9:43 AM UTC
hey
UTC +2:00
sanjesh_nair
21 December, 2015, 6:16 PM UTC
How to send Friends request?
UTC +5:00
John Black
Administrator
22 December, 2015, 11:52 AM UTC

Greetings, Commander.

If you want to become friends with someone close to you on the map, visit the player’s base and Click the “Add to Friends” button. This is the fastest way to find a brother in arms, so use it, and share your battle experience with more people across Zandia.




Enter your Plarium Profile to find the friend requests sent to you by other Commanders. You can choose either to confirm them or not. All of your friends will be listed as in your profile, so on the bottom of the screen in the game when you enter any Base including yours.




UTC +3:00
Chaitanya
23 December, 2015, 3:27 PM UTC

Please add me


GSCHAITANYA
UTC +5:00
786tazahmed27
27 January, 2016, 8:48 AM UTC
How can I collect referrals ?? I just forgot and need to know by your help.
UTC +6:00
JPDoc
28 January, 2016, 3:00 AM UTC

I would like to ask a game mechanics question:

When removing a member from a combine, what happens to their troops stationed at the combines MC ?

I know they get returned to that members base, but will they be returned directly to the booted members bunker (safe storage), or will they be placed out in the open at his base (unsafe, and may lose all his troops if attacked) ?


- JPDoc

UTC +0:00
Stefanescu Alexandru Orlando
1 February, 2016, 4:15 PM UTC

I don`t know where to report a multi account so i will do it here... he has 3 bases, and he is playng on Facebook, i will put the coordonates here

240 : 386

186 : -269

-230 : 396

UTC +0:00
John Black
Administrator
2 February, 2016, 9:34 AM UTC

Stefanescu Alexandru Orlando said:


I don`t know where to report a multi account so i will do it here... he has 3 bases, and he is playng on Facebook, i will put the coordonates here

240 : 386

186 : -269

-230 : 396

Please report alts to our Support Team: http://support.plarium.com/ensoldiers/Tickets/Submit

UTC +3:00
John Black
Administrator
3 February, 2016, 2:05 PM UTC
JPDoc said:

I would like to ask a game mechanics question:

When removing a member from a combine, what happens to their troops stationed at the combines MC ?

I know they get returned to that members base, but will they be returned directly to the booted members bunker (safe storage), or will they be placed out in the open at his base (unsafe, and may lose all his troops if attacked) ?


- JPDoc

You can test this feature, Commander. Try to find the answer by your own.
UTC +3:00
John Black
Administrator
3 February, 2016, 2:06 PM UTC
786tazahmed27 said:

How can I collect referrals ?? I just forgot and need to know by your help.
They are added to you automatically, Commander. 
UTC +3:00
Dave Smith
1 March, 2016, 1:59 PM UTC
Ask properly so you can be ignored by the proper person Plarium support is a joke. Raiding parties vanish with no trace no reports Plariums response go and buy some more they have no interest in the game only in money. ps happened again today after the so called upgrade now that is a joke.
UTC +0:00
Alyona Kolomiitseva
Community Manager
1 March, 2016, 4:05 PM UTC
Dave Smith said:

Ask properly so you can be ignored by the proper person Plarium support is a joke. Raiding parties vanish with no trace no reports Plariums response go and buy some more they have no interest in the game only in money. ps happened again today after the so called upgrade now that is a joke.
Please contact John Black in PM with the details of what happened and with your game ID. He will pass your information to our engineers who are currently working on this situation. Thank you for understanding.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
george.beshay
14 March, 2016, 1:37 PM UTC

I need help

that's the link please add me as a friend

http://plarium.com/en/strategy-games/soldiers-inc/?in=eyJpIjoxOTQ4ODQ4OSwicyI6MH0uNmQ0OGQwZjdlN2VlZWEyZTNiMjNlYmIzMjg5MDkxMDU1

UTC +2:00
bross97
17 April, 2016, 10:28 PM UTC
How do you send a screenshot taken with Lightshot program within the game to a member of your alliance?  I've started a message with Duff my team mate and copied the screenshot then using ctrl v to place in the message.  However, ctrl v does nothing.
UTC +6:00
shijit05zidane
23 May, 2016, 1:45 PM UTC
I am not able to Send Resources to a friend. PLease help. in the option, i am not able to select the option, and it isnt highlighted as well. 
UTC +7:00
Alyona Kolomiitseva
Community Manager
24 May, 2016, 11:56 AM UTC
shijit05zidane said:

I am not able to Send Resources to a friend. PLease help. in the option, i am not able to select the option, and it isnt highlighted as well. 
Greetings. Did you reach the limit of 50k Resources/week with this player?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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