Update News!

4 Replies
John Black
Administrator
1 March, 2017, 10:36 AM UTC

Update News!

Check Out the New Features Now!


SYNDICATE HIGH PRIORITY MESSAGE


This week, we’ve fixed some bugs and made the following important update:


- The UCAV Deck is now displayed correctly on the Base Screen.


- Various minor localization bugs have been fixed.


- Various minor interface bugs have been fixed.


Alright Commanders, that's enough chatter for now. Our intelligence services have detected signs of destructive activity nearby - most likely Zheng Shi. Prepare your troops!


END MESSAGE

SYNDICATE HIGH PRIORITY MESSAGE


UTC +3:00
jinnytilet121
18 April, 2017, 7:44 PM UTC
ok
UTC +7:00
Alyona Kolomiitseva
Community Manager
19 April, 2017, 8:09 AM UTC
jinnytilet121 said:

ok
Hi! Welcome to our forum! :)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
De Reus
19 April, 2017, 4:47 PM UTC

De Reus


Hello. What is happend with soldiers inc after the last update. The game is so slow and it kick you out everytime you try to go to Map ore do some fast things and it kick you out the game. Is somewone working on this because a glitching game 

UTC +6:00
Alyona Kolomiitseva
Community Manager
20 April, 2017, 8:48 AM UTC

De Reus said:



De Reus


Hello. What is happend with soldiers inc after the last update. The game is so slow and it kick you out everytime you try to go to Map ore do some fast things and it kick you out the game. Is somewone working on this because a glitching game

There can be many reasons why the lags occur.

The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.


To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:


1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6


2. Access Network tab http://screencast.com/t/rRKZ9T9bsG


3. Try to access the game


4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g


5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.


6. Send this information to our Support Team: https://plariumsupport.zendesk.com/hc/en-us/requests/new


They will help you to understand the reason of your lags and will help you to fix them.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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