Commanders, the reward system on Locations has been updated!

45 Replies
NIKITA METEOR
Administrator
23 June, 2016, 5:40 PM UTC

Commanders, the reward system on Locations has been updated. Let us take a closer look at the essentials to crack that nut once and for all.


IMPORTANT: The following applies only to new Locations, i.e. the ones you have not engaged yet.


1. Why did we decide to update the system?

We have always received a lot of complains that Locations “don’t work” or “work badly” or that “the rewards have changed”. Some players feel that the way rewards are issued is unfair when they see other players’ screenshots of big rewards. One of the major problems is that some Commanders can lose their entire armies before they get a decent reward. This is especially true for new players that do not have enough expertise with Locations or more experienced players that engage higher level Locations where the intervals between good rewards are significantly longer compared to that on lower level ones. We have made a decision to adjust the reward algorithm so nobody finds themselves in such stressful situations.


2. What will happen to my current progress?

Nothing. Again, your current progress will not be affected in any way. None of your efforts were futile.


3. Why do I get smaller rewards when suffering big losses?

From now on, you will be receiving a reward each and every time you win. It is time to say “Goodbye” to Locations not yielding any rewards! The Syndicate’s scientists are convinced that every victory must be rewarded! Smaller rewards do NOT mean that your Units were lost for nothing: any victory may reveal that there was a huge army held captive at the Location you have just conquered!

While under the old system you would be left empty-handed, now you will receive a guaranteed smaller reward (we mean Units!). Additionally, if you win on 10 Locations, the cumulative reward will be slightly bigger than before.


4. How will smaller, more frequent rewards affect the regular reward algorithm?

You will need to win at slightly more Locations, Commanders!


5. Will there still be big rewards? Really big rewards?

Absolutely! Every victory at a Location is a chance to win a huge reward! The chance of getting it is now slightly lower, but the overall number of rewards remained the same. In other words, you will be receiving the same reward, but it will be split into more parts than before.


We would like to assure our players that we are being very cautious with this update. Our main goal is to not tamper with the existing balance in any way but to make the reward system even more convenient for our players.


It is important to bear in mind that every player is at their own individual stage on the way to getting the reward, and the benefits of the new system may not be apparent right away. It might take you some time to evaluate the new system and to figure out how it works. The algorithm is new, and adjusting your strategy to it will require certain effort. One thing we know for sure: it will be worth your while!


Community manager
UTC +2:00
1
GonnaGetU
24 June, 2016, 3:07 AM UTC
This is complete *.  I just killed 500K troops on a level 71 and got 64 mowhaks.  That is 75K back on 4.5 mil investment as that was my payoff mission.  * 
UTC +0:00
0
Joe Black
24 June, 2016, 3:21 AM UTC
I agree ,  damn "GREED" at it's best .
UTC +5:00
0
GonnaGetU
24 June, 2016, 4:31 AM UTC

"While under the old system you would be left empty-handed, now you will receive a guaranteed smaller reward (we mean Units!). Additionally, if you win on 10 Locations, the cumulative reward will be slightly bigger than before" 


Ok here is hard evidence Plarium is blowing smoke up our keister.  10 missons just like they say above and I tracked wins and losses as resources


sent in 476,540 res worth troops and got back 144,112


Winnings spreadsheet http://prntscr.com/bkbdde (add in the res to the total to get 144,112)

Losses spreadsheet http://prntscr.com/bkbdrt


So your announcement is false in two ways progress already in the system is lost and we do not come out ahead after 10 wins.  Lucy you got some SERIOUS splaining to do!!

UTC +0:00
0
Kallisi
24 June, 2016, 7:16 AM UTC
Commanders we only have to figure out  new strategy of going about it keep testing them and figure out what works best for you.
UTC +0:00
0
Alyona Kolomiitseva
Community Manager
24 June, 2016, 9:36 AM UTC

Guys, I understand that you may feel confused about this new Update. However, that's what our players have asked for a long time. They've asked us to make Locations pay out each time you hit them. 

Now they do. But it doesn't mean that these small payouts are the only payouts you will ever receive. You will still get full payouts as soon as your Bank is filled enough. 

So now you have:

1) Mini-payouts to make sure you will always have some Units to throw into the fight.

2) Big payouts which you will receive as usual.

I don't see any negative point here. And you? 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
0
aler27
24 June, 2016, 10:12 AM UTC
Atting few very low levels 3-7 gave me some decent pieces of artillery On higher levels 10+ I suddenly started to get back only some infantry like sappers or riflemen, while losing tanks and choppers - Nice balancing!
UTC +7:00
0
taco cat
24 June, 2016, 11:52 AM UTC
just took out a level 41 got nothing.
UTC +0:00
0
GonnaGetU
24 June, 2016, 1:03 PM UTC

I did NOT ask for any changes put SnD back the way it WAS!!!


Plus you gave us NO notice, we LOST our progress on previous SnD missions and the game is NOT working as described in the announcement.  You stated that if we won ten missions we would win more than before.  I tested that and I LOST.  


CHANGE IT BACK!!!


We will not change the current system back. Try it and you will find a way to maximize your profit with it. 

Please remember that you will receive a small payout from each Location, while your Big payout will not necessary come after each engaged Location.
UTC +0:00
0
taco cat
24 June, 2016, 1:25 PM UTC
 I agree this is BS 
UTC +0:00
0
Ruffus
24 June, 2016, 2:42 PM UTC
ok I am getting same results 10 missions and I put in a heck of a lot more than I took out.  Put it back the way it was.
UTC +0:00
0
GHOST DOG
24 June, 2016, 4:54 PM UTC
what is the heck did you guys do to Snd.   This was the only area where skill and experience mattered MORE than the ability to purchase diamonds.  PUT IT BACK THE WAY IT WAS!!!!
UTC +0:00
0
KDE PLASMA 5
24 June, 2016, 7:08 PM UTC

Hi Community Manager,


Very nice to point the finger to the players.


You stated the following :

"Guys, I understand that you may feel confused about this new Update. However, that's what our players have asked for a long time. They've asked us to make Locations pay out each time you hit them." 

Correct they asked for it, but they didn't ask to change the rest that was good. 

Also as marketing machine you changed the S&D payout but you launched several S&D tournements after each other the last week, so players will loose more and start to go to the black market or bank to buy .This is the wrong way to think.


Also stated:


So now you have:

1) Mini-payouts to make sure you will always have some Units to throw into the fight.

2) Big payouts which you will receive as usual.


 number 1 is understandable, but must be more realistic,  good move from Plarium but needs fine tuning.

number 2 : The question here is when, how and where? Talking in rhythms is unprofessional.

When you tell A you should also tell B.


My opinion is that you have made a serious marketing mistake on your success.

Do something else and make the game again attractive, be creative. 

Also why are they so differend € prices for the same US dollar for your special actions. 

You base your Euro prices on location and platform ??  Please use the correct exchange rate, for all Europe prices or platform or mention it at least that FB is more expensive.

regards


Creatos


Nobody can predict your big payout with 100% accuracy. Some players have mastered this art and they know a way to predict the next payout. However, they will also need to adapt to the current system. 

The rules to receive a big payout are still the same as they were before the update.


UTC +1:00
1
SWD WAR DOG
24 June, 2016, 7:58 PM UTC
17 straight wins and NEVER gave me back more than 25% of what I sent.  This is unacceptable; change it back
UTC +0:00
1
StreetRat
24 June, 2016, 8:40 PM UTC

Your change is really messed up !!! Really Messed UP !!!

To "test the waters", I sent 2M+ offense on a LvL 90 - - LOST ALL.

Did not even dent the 4 Bars of that Zhg base. It had 8865 Helicopters / 1163 Light Infantry / 7538 Heavy Infantry / 289 Armor. What the bajessus is that? I am no math guy - buts thats well over, oh I don't know..., way too friggen much defense value for a LvL 90 location?

Stop twerking and tweek this back to fair and FUN values. And why pull this damn azz stunt during your 7 year Celebration to your dedicated 250 Million players as stated in your written game update posts.Why in the middle of a 14 day event; during this 7 year Celebration, pull some crazy idea on us players. Bad, Bad, Bad.

This is really bad, if anyone else experiences this poor judgement on your part - enjoy your failure.

UTC +0:00

UTC +0:00
1
RGarg
25 June, 2016, 7:20 AM UTC

Your reward system is *, i have done lvl 40,41,50,51 and 57 which kept giving low payouts and paid the loan plus whatever small payouts i got and  then i did lvl 63,71, 68 after that and no rewards at all on any of those levels. have lost about 2 million resources worth of units over and above the required.

What about your guaranteed smaller payouts, i didn't even got those.

Now i doesn't matter whatever payout i get cause, the extra units i have lost plus whatever i loose more before i get a payout are gone.


UTC +0:00
1
BostonGeorge
25 June, 2016, 12:43 PM UTC

  "While under the old system you would be left empty-handed, now you will receive a guaranteed smaller reward (we mean Units!)." 


I just finished lvl 119 and lvl 121 both right after eachother and BOTH without getting a single unit in return. Not 1 single unit.



You must have missed this part: "IMPORTANT: The following applies only to new Locations, i.e. the ones you have not engaged yet."

UTC +0:00
3
Chewbacca
25 June, 2016, 3:26 PM UTC
This update is the very definition of FAILURE change it back.
UTC +0:00
1
alexadam
25 June, 2016, 4:23 PM UTC

Hello everyone

  I can confirm that trick that no system works

and it said that the winnings are pui numerous and smaller but in the end

if you have big losses in ZHG you invest small winnings

and I can confirm that some of my gaming friends are running out of troops

by me the first time I have invested in ZHG fields and winnings are always inferior to the troops involved

and the risk that this operation, which many leave the game

  by me the first after losing 90000000 troops and did not win anything but small and ridiculous winnings I was planning to leave the game where the commander of my covenant

I would suggest seeing the many complaints to return to the previous system it gave way to have a sequel in the game

because of the interest and wish to change as soon as this system or many players will leave the game

  thank you.

CEO italian storm 

UTC +2:00
1
Aavon Strendtberg
25 June, 2016, 7:55 PM UTC
I agree with the rest of people in here. PLEASE return to previous system!!!
UTC +0:00
2
1782128 users registered; 48473 topics; 287734 posts; our newest member:olivier2405