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37 Replies
2015vic.c
9 February, 2016, 2:46 AM UTC
fun game
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ace-chris
9 February, 2016, 6:46 AM UTC

Hi there Mr John Black i have played this game now for years and have spent a considerable amount of money with you, what iam asking is that i have 315 jet injectors that i cannot use nor give them away i would like to ask you if i could be reimburse the value of them to me in diamonds, as dollars i think would be out of the question but diamonds are at no cost to you or plarium it would be very much appreciated if you could kindly respond to this matter kind regard Chris Caldwell 

chris
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John Black
9 February, 2016, 10:38 AM UTC

ace-chris said:


Hi there Mr John Black i have played this game now for years and have spent a considerable amount of money with you, what iam asking is that i have 315 jet injectors that i cannot use nor give them away i would like to ask you if i could be reimburse the value of them to me in diamonds, as dollars i think would be out of the question but diamonds are at no cost to you or plarium it would be very much appreciated if you could kindly respond to this matter kind regard Chris Caldwell 

Greetings, Commander. Please contact our Support Team on this matter: http://support.plarium.com/ensoldiers/Tickets/Submit/. They are the only ones who are authorized to investigate such issues and give any sort of reply.

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Thor
22 April, 2016, 2:32 PM UTC
Can my game that I'm playing on my desktop be played on a smartphone ?
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Alyona Kolomiitseva
Community Manager
25 April, 2016, 12:46 PM UTC
Thor said:

Can my game that I'm playing on my desktop be played on a smartphone ?
Not directly. You can use Puffin browser, but we can't guarantee the stable work in this case.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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jljdencat
5 June, 2016, 11:46 PM UTC

this seven year game you are playing destroy everyone that don,t live it you made it very easy for all the big dogs to come and destroy all of us i spent a lot of cash on here not no more you won,t get another dime ,i'm not the only who feels this way ,you set no equal playing grounds no one here excepts those 2% that win every time any .....you all must be the programer's at top level any way STOP and look who destroyed everyone. Every one has opinion a know BUT U DIDN'T THINK THIS ONE THREW



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Alyona Kolomiitseva
Community Manager
6 June, 2016, 11:03 AM UTC

jljdencat said:


this seven year game you are playing destroy everyone that don,t live it you made it very easy for all the big dogs to come and destroy all of us i spent a lot of cash on here not no more you won,t get another dime ,i'm not the only who feels this way ,you set no equal playing grounds no one here excepts those 2% that win every time any .....you all must be the programer's at top level any way STOP and look who destroyed everyone. Every one has opinion a know BUT U DIDN'T THINK THIS ONE THREW



Hi, Jljdencat. I'm sorry to hear that you are upset with our celebration Tournaments. 

I understand that there are some players who have higher chances to place in top rankings. And so do our developers. that's why they have added some Tournaments with more leagues. Now all players have more chances to score higher. We are testing these new Tournaments, and if they show good results, we will use the same League distribution for all Tournaments. What do you think of this idea? 


Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Red-Terror
6 June, 2016, 12:05 PM UTC

Alyona Kolomiitseva said:


Hi, Jljdencat. I'm sorry to hear that you are upset with our celebration Tournaments. 

I understand that there are some players who have higher chances to place in top rankings. And so do our developers. that's why they have added some Tournaments with more leagues. Now all players have more chances to score higher. We are testing these new Tournaments, and if they show good results, we will use the same League distribution for all Tournaments. What do you think of this idea? 


great !!

in this way, I have to compete only with players with a level similar to mine.


the stronger and weaker players compete in other separated categories.

it's right?

 
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tasosdvd
6 June, 2016, 3:58 PM UTC
.....
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Alyona Kolomiitseva
Community Manager
7 June, 2016, 9:00 AM UTC

Red-Terror said:


Alyona Kolomiitseva said:


Hi, Jljdencat. I'm sorry to hear that you are upset with our celebration Tournaments. 

I understand that there are some players who have higher chances to place in top rankings. And so do our developers. that's why they have added some Tournaments with more leagues. Now all players have more chances to score higher. We are testing these new Tournaments, and if they show good results, we will use the same League distribution for all Tournaments. What do you think of this idea? 


great !!

in this way, I have to compete only with players with a level similar to mine.


the stronger and weaker players compete in other separated categories.

it's right?

 

Not quite. Please read some news here:

https://www.facebook.com/SoldiersIncCommunity/photos/a.493319494090173.1073741830.482177521871037/1016087705146680/?type=3&permPage=1


We are still testing this new type of Tournament, so if it shows good results and will have positive feedback, we will use the same mechanics for all Tournaments 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Jeyk Diem
12 September, 2016, 7:39 AM UTC
I need an app for android :) and still playing
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NIKITA METEOR
Administrator
12 September, 2016, 8:45 AM UTC

Jeyk Diem said:


I need an app for android :) and still playing
Hi! Our game isn't adapted for mobile, but you can try to use Puffin browser to play Soldiers Inc.
Community manager
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Cyberdyne
24 September, 2016, 8:19 AM UTC

Please try to introduce more fighter jets like f16,f22,raphale or sukhoi..it will make this game very interesting, only f35 we have, very costly also 

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Alyona Kolomiitseva
Community Manager
26 September, 2016, 12:53 PM UTC
Cyberdyne said:

Please try to introduce more fighter jets like f16,f22,raphale or sukhoi..it will make this game very interesting, only f35 we have, very costly also 

Why do you feel like we need more Units? We already have plenty of them.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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muse89
24 October, 2016, 11:06 AM UTC

It is obvious, that this game has been made in order for you to make big bucks. There is no possible way to reach a decent level in this game or build up an army, unless you pay for it or you are EXTREMELY lucky, which is excluded. After more than a month of playing this game, almost all day long, I found out there is no way to reach anything in his game, without PAYING, well that is also the first annoying window that appears, BUY DIAMONDS ! You also save our PayPal details, which we haven't agreed with ! The game is slow, when I try to write a message to someone, it pops out of the normal fullscreen mode, the game resets itself to DAY 1 too many times, there is no way to access it everyday and also make some progress.

I would definitely NOT RECOMMEND this game to anyone, more several reasons.You have taken our money, stolen our time, but that is all you shall get !
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muse89
24 October, 2016, 11:07 AM UTC
Alyona Kolomiitseva said:

Cyberdyne said:

Please try to introduce more fighter jets like f16,f22,raphale or sukhoi..it will make this game very interesting, only f35 we have, very costly also 

Why do you feel like we need more Units? We already have plenty of them.

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muse89
24 October, 2016, 11:08 AM UTC
Because she wants to get what she wants for her money, that simple ! Never forget, the client is your Master !
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Alyona Kolomiitseva
Community Manager
24 October, 2016, 12:54 PM UTC

muse89 said:


when I try to write a message to someone, it pops out of the normal fullscreen mode, the game resets itself to DAY 1 too many times, there is no way to access it everyday and also make some progress.

Hi! Please switch between Full screen modes. We have two of them, but only one allows typing in Full screen.

As for the Day 1 issue, please keep in mind that you need to log in daily by UTC to continue your consecutive run.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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