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Need help with Base layout

Need help with Base layout

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Feb 13, 2017, 06:2402/13/17
10

Need help with Base layout

I purchased the new base layout I wanted, applied it. But on the operations page with missions it does not recognize that I have changed it so it won't give my XP. I went back to the black market page for base and the button says Cancel but not sure I should do that. Don't want to lose the new layout if cancel means I will lose what I purchased. Is this a bug or what?
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12
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Alyona KolomiitsevaCommunity Manager
Feb 13, 2017, 11:0602/13/17
Feb 13, 2017, 11:06(edited)
09/17/15
8278

Hi! You won't lose your layout if you cancel it. Once bought, it will remain there forever and you can switch between available layouts anytime. As for the issue with Quest, please report it to Support and they will check what happened: http://plrm.me/Support_Plarium.


Feb 13, 2017, 20:2202/13/17
10
Thank you ALYONA
Alyona KolomiitsevaCommunity Manager
Feb 14, 2017, 10:4002/14/17
09/17/15
8278
flr3st0rm said:

Thank you ALYONA
You're welcome. I hope your issue will be resolved soon :)
Apr 18, 2017, 23:1204/18/17
12/08/14
1

What Base layouts can you purchase that never expire and you can change between then?


Alyona KolomiitsevaCommunity Manager
Apr 19, 2017, 08:1004/19/17
09/17/15
8278
jed said:

What Base layouts can you purchase that never expire and you can change between then?


All Base Layouts at the Black Market never expire :)
Oct 27, 2018, 14:2710/27/18
06/05/14
5
Hi not sure if I am on right page? but how do you get one of them new layouts I keep seeing? I gunny has one and a few others in Killer Wolves but I want one but can't seem to find where to get them any help please.
Oct 28, 2018, 08:3310/28/18
06/27/14
33

Ghost Rider said:


Hi not sure if I am on right page? but how do you get one of them new layouts I keep seeing? I gunny has one and a few others in Killer Wolves but I want one but can't seem to find where to get them any help please.

http://prntscr.com/lbciq7 its a VIP base layout 

Oct 29, 2018, 00:5410/29/18
03/25/15
770
Falcon1313 said:

Ghost Rider said:


Hi not sure if I am on right page? but how do you get one of them new layouts I keep seeing? I gunny has one and a few others in Killer Wolves but I want one but can't seem to find where to get them any help please.

http://prntscr.com/lbciq7 its a VIP base layout 

Commander..Not sure what Base Layout  you have in mind...So I will answe as generic as possible..There are 4 base layouts for purchase with Diamond available in the "Black Market"...However..There is a newer base layout that is being offered to VIPs only....The "Layout" was designed as a special "anniversary Edition..VIP status has celebrated 1 year !...There is no change in Stats ( You will Not get more stat points for having the VIP layout ). Now..if the base layout you have in mind is the VIP layout then Sorry, you will have to wait until you become a VIP..If its still available
Oct 29, 2018, 08:2510/29/18
08/03/14
209

Robert Shatz said:



Commander..Not sure what Base Layout  you have in mind...So I will answe as generic as possible..There are 4 base layouts for purchase with Diamond available in the "Black Market"...However..There is a newer base layout that is being offered to VIPs only....The "Layout" was designed as a special "anniversary Edition..VIP status has celebrated 1 year !...There is no change in Stats ( You will Not get more stat points for having the VIP layout ). Now..if the base layout you have in mind is the VIP layout then Sorry, you will have to wait until you become a VIP..If its still available

Falcon1313 answered his question. Thank you though for this muddled information. After trying to read and understand it you've lost me. 

Oct 29, 2018, 12:5710/29/18
06/05/14
5

Thanks all 


Just have to wait till I get my VIP invite then but by the time I get that most players will have this new base layout and I won't want it then lol 
Oct 29, 2018, 23:5510/29/18
03/25/15
770
Marble said:

Robert Shatz said:



Commander..Not sure what Base Layout  you have in mind...So I will answe as generic as possible..There are 4 base layouts for purchase with Diamond available in the "Black Market"...However..There is a newer base layout that is being offered to VIPs only....The "Layout" was designed as a special "anniversary Edition..VIP status has celebrated 1 year !...There is no change in Stats ( You will Not get more stat points for having the VIP layout ). Now..if the base layout you have in mind is the VIP layout then Sorry, you will have to wait until you become a VIP..If its still available

Falcon1313 answered his question. Thank you though for this muddled information. After trying to read and understand it you've lost me. 

Commander...Please allow me to put this a different way then..There are 4 base layouts for purchase in the BlackMarket for Diamonds,,,Occassionally another  Seasonal base layout or two will be offered ( Halloween Edition..ETC).,,There is a base layout that was to Celebrate the VIP Programs 1st year anniversary..this base layout is offered ONLY to VIP members..The VIP Edition of the base layout offers no more stats than other bases so the VIP actually get no larger a Stat boost than a nov-VIP..Hope this is clearer,,Thank You Sir 
Oct 30, 2018, 10:4810/30/18
08/03/14
209

Robert Shatz said:



Commander...Please allow me to put this a different way then..There are 4 base layouts for purchase in the BlackMarket for Diamonds,,,Occassionally another  Seasonal base layout or two will be offered ( Halloween Edition..ETC).,,There is a base layout that was to Celebrate the VIP Programs 1st year anniversary..this base layout is offered ONLY to VIP members..The VIP Edition of the base layout offers no more stats than other bases so the VIP actually get no larger a Stat boost than a nov-VIP..Hope this is clearer,,Thank You Sir 

Thank you for trying. Your effort certainly is valuabe. Unfortunately you can't explain to paying customers why other paying customers receive free items, diamond deal bonuses and the option to freeze the Sick Bay for a longer period and other paying customers receive the big finger and the cold-shoulder or in other words: NOTHING


You're not responsible for this issue. You are the one who will need to try and explain this for eternal. Good luck with that and do keep in mind that the gamers community is feeling sorry for you. Correct me if I am wrong but I sense this is your first online game where you decided to stand up to assist the game community mamagers. This VIP so called program is creating conflict. That's no secret and absolutely nothing new in the gaming world. The only new side is how Plarium is trying to communicate this to gamers(to be continued).