All Categories

Language detection

Language detection

Search
How to join our moderation team?
Oct 22, 2017, 07:2810/22/17
06/26/14
1

Language detection

Recently you've added language detection. It is anoying. I live in Belgium and we have 3 official languages in our country: Dutch, French and German. 60% of the population speaks Dutch, but you decided that if a player is from Belgium he should get the French interface. Even setting the link in the URL of my shortcut, does not make any differance, I always get redirected to French, where I always have played this game in English.

If you don't change this fast, I will quit your games. I am tired of always needing to change the url to "en" after I have been redirected to the French version. 

Please remove language detection !!!!
Views
2k
Comments
1
Comments
Oct 24, 2017, 19:5310/24/17
Oct 24, 2017, 19:54(edited)
02/29/16
2647

jorisvdb said:


Recently you've added language detection. It is anoying. I live in Belgium and we have 3 official languages in our country: Dutch, French and German. 60% of the population speaks Dutch, but you decided that if a player is from Belgium he should get the French interface. Even setting the link in the URL of my shortcut, does not make any differance, I always get redirected to French, where I always have played this game in English.

If you don't change this fast, I will quit your games. I am tired of always needing to change the url to "en" after I have been redirected to the French version. 

Please remove language detection !!!!

Hello, Sir!

Unfortunately, we haven't implemented a Dutch version of the game yet. And the default interface is oriented on the number of native speakers in a certain country. 

As for your issue, the game should remember your language choice. If you've chosen the English version then the game should show you the English interface each time you log in. So I recommend you to contact our Support team and our specialists will carefully check your case.

Please follow this link and submit a ticket: https://plariumsupport.zendesk.com/hc/en-us/requests/new