Serious snd-bank problems. Please have a look.

3 Replies
vvahnsinn
21 November, 2017, 10:05 AM UTC

Hi Plarium,

Last payout yesterday was a level 110 and i reinvested >100% of the win. Anyhow i dont get another payout finishing levels below, like 108,106,105,104,103,102,101 and so on. Im playing this game from the beginning and never ever had this kind of problem while playing snd. Since when is a level 110 payout worth less then the levels below? 

If this isnt a glitch i expect a comprehensible explanation of what im doing wrong. Please dont advice me to refresh browser or clear the cash. :-)

Thanks in advance.

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Sergey Kryvorotchenko
Community Manager
23 November, 2017, 10:39 PM UTC

Hi there, Sir!

Do you have this issue on FB or plarium.com server?
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
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vvahnsinn
24 November, 2017, 10:04 AM UTC

Hi Sergey, 


its on FB.


kind regards, Klaus

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Sergey Kryvorotchenko
Community Manager
24 November, 2017, 9:10 PM UTC
vvahnsinn said:

Hi Sergey, 


its on FB.


kind regards, Klaus

Ok, thank you, sir. Them PM me on FB. I'll try to help you.
Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
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