Packs to expensive

23 Replies
DMarlarky
4 June, 2017, 11:18 AM UTC

Why can't we have packs at £19.00 , all packs are ether £48.00 or £99.00 , please give us cheaper packs this game is getting so expensive !!!


Where are the packs ? Nothing on offer ! Why ?
UTC +1:00
RobertShatz
Moderator
4 June, 2017, 11:54 PM UTC
DMarlarky said:

Why can't we have packs at £19.00 , all packs are ether £48.00 or £99.00 , please give us cheaper packs this game is getting so expensive !!!
Sir..The package diamond deals are generated at random..If you do not like the deals you are offered , let them pass...another will come up that you may like better
Robert Shatz
UTC +0:00
Inaginni
5 June, 2017, 3:38 AM UTC

RobertShatz said:


DMarlarky said:


Why can't we have packs at £19.00 , all packs are ether £48.00 or £99.00 , please give us cheaper packs this game is getting so expensive !!!
Sir..The package diamond deals are generated at random..If you do not like the deals you are offered , let them pass...another will come up that you may like better

They are not random, well not fully (what they offer is somewhat randomized), but you should have explained this ;)

The package price drops when you do not buy anything for a while. When you do buy something, they will begin to slowly climb again.

It should be noted that there are two spectrums for Plarium's packages that have high value. They can be found for those that very rarely buy packages (once every few months) and those that very frequently buy packages (once you get past the $100+ packs). Unfortunately, this means that moderate coiners (those that buy every month to two months) end up getting below optimal packages.
UTC +0:00
RobertShatz
Moderator
5 June, 2017, 11:52 PM UTC
Sir..I assure you the package deals are generated at random..true, the "random" choices are influenced by your past purchase history..Plarium wants to give you every Option to purchase Diamond at a price you can afford..whether or not you decide to purchase is entirely your choice..but the amount of Diamonds available for that price is at random
Robert Shatz
UTC +0:00
Inaginni
6 June, 2017, 2:59 PM UTC

RobertShatz said:


Sir..I assure you the package deals are generated at random..true, the "random" choices are influenced by your past purchase history..Plarium wants to give you every Option to purchase Diamond at a price you can afford..whether or not you decide to purchase is entirely your choice..but the amount of Diamonds available for that price is at random

It seems you missed a piece of the first sentence of my post, "what they offer is somewhat randomized."

(The following is for further clarity so no one gets confused by your statement ;D)

However, they are not fully randomized at all. In general, those that do not purchase for a while will not be offered deals on packs over $20, with this dropping to packs over $10 if they have not bought for over half a year. Even then, these packs are typically offered 50% or more off. If packs for those above this threshold appear, they are usually heavily on sale to the point of being below this threshold (i.e. a $100 pack at 80% off if the threshold you're at is $20). However, it is also possible to see the largest packs extremely discounted for those that rarely buy (3+ months). For example, I had an offer for the $660 with a 90% discount during one 3 month period, and then 85% off the $330 package during a separate 3 month period. Other players have reported similar deals when they do not buy for a while.

Such discounts are much rarer for moderate coiners, in fact 3-4 times rarer according to collected data. These types of discount and special packs only begin appearing again on the opposite end, for heavy coiners, although their purchase price is higher (usually above $100 with the discount), but can have around $1000 of additional goodies in them.

Also, how many diamonds you get from each pack (packs = daily deals, not the bank set diamond bundles) is actually not that random. If you looks at each pack's value before the discount is applied, 90%+ of the time it is offering at least an amount of diamonds equal to or greater than what a similar diamond pack would offer from the bank. Also, this value tends to be very close or roughly twice as much as what a diamond bundle from the bank would give. The main difference is that other goodies are included. The only time that the diamond value tends to differ significantly from this trend is when the daily deal is a diamond offer.

UTC +0:00
Randylasvegas
7 June, 2017, 1:06 AM UTC
I totaly agree with you on this one, there is no loyalty in spending here, i buy every 2 months when prices are low. prices increase when you buy, this is not random, its profiling. I can only guess that when i reah a higher level  the spending needs to increases just to level up further, its just like playing ths slot machines, no loyalty and all the owner wants is to get you hooked and rape your cash. just doesent seem fair.
UTC +1:00
Alyona Kolomiitseva
Community Manager
7 June, 2017, 10:06 AM UTC

Randylasvegas said:


I totaly agree with you on this one, there is no loyalty in spending here, i buy every 2 months when prices are low. prices increase when you buy, this is not random, its profiling. I can only guess that when i reah a higher level  the spending needs to increases just to level up further, its just like playing ths slot machines, no loyalty and all the owner wants is to get you hooked and rape your cash. just doesent seem fair.

You know that we have regular Bank Offers and Special Offers with bonuses.

Special Offers appear according to a set algorithm which is constantly evolving. Several departments work on the development of that algorithm, and they rely on analytics data, marketing research and other information they receive through their research channels.

You can receive a cheap or an expensive Special Offer. it is chosen by that algorithm. Unfortunately, it’s not a part of the game our players can affect directly or pass suggestions about some changes to it. If you don’t like your current Offers or find them expensive, you can wait for better ones, and they will appear sooner or later. 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
DMarlarky
7 June, 2017, 9:49 PM UTC
Can see all points of view but however I think packs should be  available  at low prices everyday plus it makes people buy more when they cheaper simple maths really :) 
UTC +1:00
Alyona Kolomiitseva
Community Manager
8 June, 2017, 8:07 AM UTC
DMarlarky said:

Can see all points of view but however I think packs should be  available  at low prices everyday plus it makes people buy more when they cheaper simple maths really :) 
I will pass your feedback to our developers.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
DMarlarky
10 June, 2017, 7:48 PM UTC
Is that it then ? We got cheap £19 packs last week and nothing this week , I ended up spending more than normal on them packs so gives us more please as you should at least have a cheap pack in to give some people a chance that can't afford £48 or £99 on a  Fantasy  game !!!
UTC +1:00
RobertShatz
Moderator
10 June, 2017, 11:36 PM UTC
Sir..Where I can understand that the package Diamond deals are a bettewr bargain because of the bonus units that you recieve in them...You can still go to the bank tab and select lowwer price offers..True they might.won't offer bonus troops at least you can control the amount that you purchase
Robert Shatz
UTC +0:00
bigtimejase
12 June, 2017, 10:07 AM UTC

Haven't been offered a pack under 124.00 dollars in two weeks.

In fact, the pack i have received havent changed in that time either.

If  pack offers are always the same at the same price how can they be random?

You can keep saying wait for a better priced one,  but they dont appear.

Then you have massively diverse price country to country as well as person to person.

I will have to leave this game, because without packs you cannot progress and survive. 

I will not spend over $150.00 per pack just to keep playing.

Drive your market away and just have the farmers and hackers playing.


UTC +10:00
scott-817
19 June, 2017, 3:27 PM UTC
I had to wait 3 weeks to see mine come down to just $25 from $50 and I get one and now I am back up to $50. Now I am back waiting again but I guess that is how they want to do it. If you spend a bunch they will only show you the next level for a good chunk of time. Many , many players complain of the same thing but they seem fixed in their though process and what we call jumping over dollars to make pennies. It is what it is and they are not open to discussions about from my experience with tech support. You just have to wait it out. I am pretty sure this is why you cant transfer or send diamonds or everyone would just open new accounts to get the low price deals and then just send them to themselves.
UTC +7:00
RobertShatz
Moderator
20 June, 2017, 12:28 AM UTC

Sir..I am glad you finally got a deal that you like...If you do not like the offers, then wait,,1 always pops up that is to good to pass up


Robert Shatz
UTC +0:00
RobertShatz
Moderator
20 June, 2017, 10:52 PM UTC
Sir...It's easy to get Diamonds..You can purchase, of course. but don't forget that Diamonds is awarded as part of the event rewards also...Just save your Diamonds, They all add up
Robert Shatz
UTC +0:00
Inaginni
20 June, 2017, 11:09 PM UTC

RobertShatz said:


Sir...It's easy to get Diamonds..You can purchase, of course. but don't forget that Diamonds is awarded as part of the event rewards also...Just save your Diamonds, They all add up

This is technically true, but it's not very feasible unless you're in an active combine/ don't mind sacrificing your troops (and not getting them back)/ get lucky during PvP tourneys and get a few good occupation hits (helps to have a big hammer or large amount of defense).

Here's an illustrative point on earning diamonds: There was a calculation done for how long it would take to buy all the upgrade designs you need, while playing in a way that preserved your troop power and not being a coiner. If I recall correctly, the result was a few (3-5) years of work. 
UTC +0:00
Alina Phoenix
Community Manager
22 June, 2017, 12:49 PM UTC

Hi :) 

You are right. To get Diamonds in the game, you need to take part in different Tournaments, be a member of an active Combine and just be an active player.

With Diamonds a player can get different Bonuses, Units and other advantages. So, I think it's logical that a player should be active enough to get more Diamonds :)
Community Manager
UTC +2:00
pedrolozada11
7 August, 2017, 11:22 PM UTC

where are the $5 dollar packs? please random them back into circulation ,

thank you.
UTC +4:00
Alyona Kolomiitseva
Community Manager
8 August, 2017, 7:53 AM UTC

pedrolozada11 said:


where are the $5 dollar packs? please random them back into circulation ,

thank you.

You know that we have regular Bank Offers and Special Offers with bonuses.

Special Offers appear according to a set algorithm which is constantly evolving. Several departments work on the development of that algorithm and they rely on analytics data, marketing research and other information they receive through their research channels.

You can receive a cheap or an expensive Special Offer, and it is chosen by that algorithm. Unfortunately, it’s not a part of the game our players can affect directly or pass suggestions about some changes to it. If you don’t like your current Offers or find them expensive, you can wait for better ones, and they will appear sooner or later. 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Alyona Kolomiitseva
Community Manager
9 August, 2017, 8:39 AM UTC
zenki said:

Buy when you realize that you will need! 

I think it's a good advice. Buying something blindly isn't good ;)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
1720571 users registered; 42462 topics; 270756 posts; our newest member:iuvcedf