Can't accest the server

10 Replies
kingsinatuo88
30 October, 2016, 4:13 AM UTC

Cloud not responding? I've lost my 61 daily reward:(

Is a global problem or somethingelse?


http://prntscr.com/d0pbcg

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Madison French
30 October, 2016, 11:21 AM UTC
i have tne same problem
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sswallonie
30 October, 2016, 11:23 AM UTC
me too
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kingsinatuo88
30 October, 2016, 3:07 PM UTC

when someone can help us? i see that i'm not the only one

Please help us, we can't play this game!
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Alyona Kolomiitseva
Community Manager
1 November, 2016, 12:44 PM UTC
Hi! Could you please inform us if the issue is still there?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
sswallonie
1 November, 2016, 1:31 PM UTC

It still does not work

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Alyona Kolomiitseva
Community Manager
1 November, 2016, 3:13 PM UTC

sswallonie said:


It still does not work

Please try installing Browsec VPN extension to your browser. If it doesn't help, then please contact Support if you still didn't.


Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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kingsinatuo88
1 November, 2016, 11:30 PM UTC

yes, is not working

i have send a mail to support team but no answeri've reinstalled chrome , opera and mozilla..still the problem is there

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RobertShatz
Moderator
2 November, 2016, 12:31 AM UTC
kingsinatuo88 said:

yes, is not working

i have send a mail to support team but no answeri've reinstalled chrome , opera and mozilla..still the problem is there        Commander..try the VPN extension to your browser..VPN extension has enables many to access the game ...

Robert Shatz
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grayjames001
2 November, 2016, 11:26 AM UTC
Seems the server has problems every now and then..
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Alyona Kolomiitseva
Community Manager
2 November, 2016, 11:35 AM UTC
The server is up and running. The issue can be with your local network or provider. Please try VPN extension and contact Support or wait for their reply if you already did.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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