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Upgrade Designs Missing

Upgrade Designs Missing

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Jan 21, 2018, 16:3701/21/18
07/09/16
1

Upgrade Designs Missing

Profile: https://plarium.com/en/profile/22165106/

Platform: Plarium.com

Server: Highlands

Feature: Upgrade Designs

Manifestation: I purchased several thousand upgrade designs during a 30% off sale a week or so back. I activated all the designs to my account from Resources. After completing some upgrades last week, my balance was 2,138 upgrade designs remaining in my account. I have not made any further upgrades since last week as all four engineers were engaged. I just checked my balance and only have 11 upgrade designs left. I would like to know where these designs went and why.  I would also like them returned.

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1k
Comments
3
Comments
Jan 21, 2018, 23:0401/21/18
03/25/15
770
Commander..There are a couple of things you can do that "might" help..First,,, clean/clear your cache /browser..Secondly refresh your gane,,,If it is nothing more than a possible display error the above may help rectify that..Please let us know if you still have this problem and someone will be happy to look into the matter deeper for you Sir
Jan 22, 2018, 04:3401/22/18
Jan 22, 2018, 04:37(edited)
07/09/16
1

I had been signed out of the game for 8 hours.  I came back and found your post.  I signed out of the game and completely cleared my cache in it's entirety (not just the 24 hour time frame).  Signed back into the game and still only have 11 design upgrades.  One of my younger brothers (computer scientist programming in over 6 languages and a security consultant for a major security firm) has advised me for the second time that apparently you guys have been hacked and warns me to leave the game.  My older brother (Defense Contractor R&D) says that his computer experts are advising the same and that this game is rigged to back you into a corner to make purchases.  The latter, I can live with to a limited extent, the former I cannot.  This is the second or third problem that I have communicated to tech services over the past year.  


After all that being said, I have played this game continuously without missing a day for nearly two years and purchased over $200 in diamonds.  To say the least, I am getting pretty fed up with minimal returns on my expenditures.  Then I start to get cheated by loosing things such as my upgrades so that I can purchase them again.  I really think we have a problem here.  I did not start playing this game to go through the tedium of getting things corrected in my game.  I came on here to escape reality in some small measure.

Stan





Agent PavelTechnical Support
Jan 22, 2018, 11:1301/22/18
07/02/15
4523

Hello, Commander!

There are no bugs related to Upgrade Designs disappearance. They are withdrawn only in case of the upgrade, which requires the Designs. 

Since the issue has not been classified as a bug, the topic will be closed.  

The topic is locked. You cannot post comments.