You are the third player to report this problem. It works perfectly for me. My opinion is that if it was a bug, it would be for everyone.

Try to follow these steps :

- clear browser cookies and cache;

- check connection speed here : http://www.speedtest.net/

- reinstall browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);

- Flash player may be outdated. You can update it here : http://www.adobe.com/support/flashplayer/debug_downloads.html

- install Browsec VPN extension for browser;

- try to use a different computer or Internet connection to see whether it is PC or the connection that is causing problems;

- try via the plarium app : https://plarium.com/en/plarium-games/

Otherwise I advise you to send a ticket : https://plariumsupport.zendesk.com/hc/en-us/requests/new

lol, no... In any case not yet

But try anyway, we never know.

Bill Almorra the issue I am experiencing has nothing to do with a speed test, flash player or trying a web link on Plarium, French Languange App. This issue in an internal Plarium issue that I am experiencing that needs to be answered by an actual official representative of Plarium.They will be the ones who will give me the correct direction upon when,where, how,why and what for me to handle what I am experiencing. A internal Plarium software issue of an purchase glitch has nothing to do with speed test's or Flash Player updates. Please leave my issue for the professionals at Plarium to reply and handle --kind regards thanks.

The plarium representatives here will redirect you to the support center. Problems with payment issues should be handled privately with the support center and not on the forum.
I am only helping you. I hope this problem will be settled for you.

If you answer me it's a bug, it's your computer, because for me and other people I've interrogates, it works very well.

Have a good day.