my units out of bunker
User ID: 1865265
Post ID: 436282
30 December, 2017, 5:58 PM UTC
so for the 5th time , i send my unites to bunker , then 😡😡😡when i came back i found it out of bunker
so i have to check twice every time when i log off to make sure they r n the bunker
20 minutes ago some one occupied my base , & somehow my off troops get out of the bunker , & i lost t all
& while i m writing this post another attack from the same player & this time both off & def units was out of the bunker
so please tell me when i restore units how come they get out of bunker
please some one answer me
i m on bad land -1634; -1369
User ID: 1794866
Post ID: 437031
2 January, 2018, 10:49 AM UTC
I can assure you that troops cannot leave your Bunker in case they were successfully secured. All actions in the game are made only after the appropriate commands which are sent by the player. This is why if your troops reach the Bunker, then they can leave it only if you recall them manually.
However, the troops can be sent into the Bunker and not reach it due to an unstable internet connection. In this case, the command is not delivered to the game server and your troops remain in your Base.
Unfortunately, the troops cannot be reimbursed in this case since they were lost within the regular gameplay. Please, always double check whether your troops have arrived in the Bunker before logging off the game.
Since the issue has not been classified as a bug, the topic will be closed.